Highland Care Center of Redlands has an overall rating of 3 out of 5 stars, with 3-star ratings in health inspection, staffing, and quality measures. It reports 4.30 nurse staffing hours per resident per day, slightly above the federal benchmark of 4.1, and had $0 in fines over the last 24 months; recent inspection citations included food safety, resident communication about health status and treatments, and accurate assessment.
Last inspection: June 11, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.3002.
Staffing detail
Registered nurses
0.40
Licensed practical nurses
1.37
Nurse aides
2.53
Weekend nursing
3.72
Hours per resident per day.
Total staff turnover: 49%
Registered nurse turnover: 40%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Last yrNowTrend
Long-stay residents on antipsychotic medication
10.7%2.9%Improving
Residents with a fall causing major injury
1.8%0%Improving
Residents with pressure ulcers (bedsores)
7.9%4.1%Improving
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
0%6.1%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
2%5.9%Worsening
Residents whose ability to walk got worse
—22%—
Long-stay residents on antianxiety or sleep medication
9.8%7.8%Improving
Short-stay residents newly given an antipsychotic
1%3%Worsening
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
7.4%6.7%Improving
Residents with depressive symptoms
2.2%0%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Last yrNowTrend
Long-stay residents given the seasonal flu vaccine
—91.9%—
Long-stay residents given the pneumonia vaccine
94.5%96.4%Improving
Short-stay residents given the seasonal flu vaccine
—88.1%—
Short-stay residents given the pneumonia vaccine
94%84.6%Worsening
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited February 2025 — widespread issue, potential for harm.
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F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to make sure residents fully understood their health status, care, and treatments. Cited June 2026 — limited pattern, potential for harm.
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F-Tag 552 — 42 CFR §483.10 — S/S: E
The nursing home failed to make sure each resident got an accurate assessment of their needs and condition. Cited June 2026 — limited pattern, potential for harm.
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F-Tag 641 — 42 CFR §483.20(g) — S/S: E
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited June 2026 — limited pattern, potential for harm.
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F-Tag 684 — 42 CFR §483.25 — S/S: E
The home failed to provide appropriate care to help a resident maintain or improve movement and mobility. Cited June 2026 — limited pattern, potential for harm.
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F-Tag 688 — 42 CFR §483.25(c) — S/S: E
Recent history
STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
INSPECTION
Health inspection found 13 health deficiencies.
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STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
INSPECTION
Health inspection found 1 health deficiency.
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INSPECTION
Health inspection found 1 health deficiency.
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INSPECTION
Health inspection found 1 health deficiency.
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Operator & ownership
Ownership
For profit - Limited Liability company
Chain
Part of CAMBRIDGE HEALTHCARE SERVICES · 32 homes · 2.5 stars avg
Occupancy
75.4 residents on an average day (94% of 80 beds)
Resident voice
Resident council
Medicare history
Certified for 54 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.