GoodStanding

Nursing home report

Highland Nursing Care and Rehab Center

Registered name: Highland Care Center

Jamaica, NY · Medicare-certified · 320 beds

In good standing
For-profit
Data as of July 1, 2026
4 of 5 overall

Highland Nursing Care and Rehab Center has an overall rating of 4 out of 5 stars, with solid health inspection and quality ratings but a low staffing rating of 2 out of 5. Its reported nursing staffing is 2.98 hours per resident per day, below the federal benchmark of 4.1, and it had no fines in the last 24 months.

Facility ratings

Health inspections

Staffing

2.9806 hrs/resident/day

Quality measures

Last inspection: February 6, 2024Penalties, last 24 months: $0

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 2.9806.

Staffing detail

Registered nurses
0.42
Licensed practical nurses
0.65
Nurse aides
1.91
Weekend nursing
2.61

Hours per resident per day.

Total staff turnover: 26%
Registered nurse turnover: 39%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

9.3%10.3%Worsening

Residents with a fall causing major injury

1.1%1.1%No change

Residents with pressure ulcers (bedsores)

5.8%8.1%Worsening

Residents with a urinary tract infection

1.1%0.4%Improving

Residents who lost too much weight

7.9%8.5%Worsening

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

18.4%10.5%Improving

Residents whose ability to walk got worse

16.2%6.9%Improving

Long-stay residents on antianxiety or sleep medication

10.3%5.1%Improving

Short-stay residents newly given an antipsychotic

2.9%0%Improving

Residents with a long-term catheter

0.3%0%No change

Residents with new or worsening incontinence

22.7%28.6%Worsening

Residents with depressive symptoms

9.5%16.6%Worsening

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

98.7%

Long-stay residents given the pneumonia vaccine

100%89.9%Worsening

Short-stay residents given the seasonal flu vaccine

83.7%

Short-stay residents given the pneumonia vaccine

88.8%29.4%Worsening

What the inspectors found

The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited December 2021 — widespread issue, potential for harm.

View the original federal record

F-Tag 880 — 42 CFR §483.80(a) — S/S: F

The home failed to complete and keep the resident’s care plan properly prepared, reviewed, and updated by the right health professionals. Cited May 2019 — limited pattern, potential for harm.

View the original federal record

F-Tag 657 — 42 CFR §483.21(b)(2) — S/S: E

The home failed to properly reduce or limit psychotropic medication use and try safer non-drug approaches when appropriate. Cited May 2019 — limited pattern, potential for harm.

View the original federal record

F-Tag 758 — 42 CFR §483.45(e) — S/S: E

The home failed to promptly tell the resident, doctor, and family about changes or problems affecting the resident. Cited February 2024 — isolated incident, potential for harm.

View the original federal record

F-Tag 580 — 42 CFR §483.10(g)(14) — S/S: D

The home failed to ensure residents were free from physical restraints unless they were needed for medical treatment. Cited February 2024 — isolated incident, potential for harm.

View the original federal record

F-Tag 604 — 42 CFR §483.12 — S/S: D

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 4 health deficiencies.

    See what inspectors found
  3. INSPECTION

    Health inspection found 7 health deficiencies.

    See what inspectors found
  4. INSPECTION

    Health inspection found 8 health deficiencies.

    See what inspectors found

Operator & ownership

Ownership
For profit - Corporation
Occupancy
311.3 residents on an average day (97% of 320 beds)
Resident voice
Resident council
Medicare history
Certified for 50 years

The most recent standard health inspection was more than two years ago.

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.