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Nursing home report

HIGHLAND CARE CENTER

JAMAICA, NY · Medicare-certified · 320 beds

In good standing
For-profit
4 of 5 overall

Highland Care Center in Jamaica, NY has an overall rating of 4 out of 5 stars, with 4-star health inspection and quality ratings but a 2-star staffing rating. Reported nurse staffing is 2.93 hours per resident per day, below the federal benchmark of 4.1, and there were $0 fines in the last 24 months.

Facility ratings

Health inspections

Staffing

2.9277 hrs/resident/day

Quality measures

Last inspection: February 6, 2024Penalties, last 24 months: $0

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 2.9277.

Staffing detail

Registered nurses
0.41
Licensed practical nurses
0.66
Nurse aides
1.86
Weekend nursing
2.55

Hours per resident per day.

Total staff turnover: 26%
Registered nurse turnover: 46%

Resident outcomes

How often residents experience these outcomes, with the direction over the past year.

Long-stay residents on antipsychotic medication

10.8%Worsening

Residents with a fall causing major injury

1%Improving

Residents with pressure ulcers (bedsores)

7.3%Worsening

Residents with a urinary tract infection

0.4%Steady

Residents who lost too much weight

8%Steady

Residents who were physically restrained

0%Steady

Residents needing more help with daily activities

21.4%Improving

Residents whose ability to walk got worse

18.5%Improving
Show all measures

Long-stay residents on antianxiety or sleep medication

8.3%Improving

Short-stay residents newly given an antipsychotic

1.9%Improving

Residents with a long-term catheter

0.1%Steady

Residents with new or worsening incontinence

24.3%Worsening

Residents with depressive symptoms

10.6%Worsening

Long-stay residents given the seasonal flu vaccine

98.7%Steady

Long-stay residents given the pneumonia vaccine

99.3%Worsening

Short-stay residents given the seasonal flu vaccine

83.7%Steady

Short-stay residents given the pneumonia vaccine

81%Worsening

What the inspectors found

The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited December 2021 — widespread issue, potential for harm.

View the original federal record

F-Tag 880 — 42 CFR §483.80(a) — S/S: F

The home failed to complete and keep the resident’s care plan properly prepared, reviewed, and updated by the right health professionals. Cited May 2019 — limited pattern, potential for harm.

View the original federal record

F-Tag 657 — 42 CFR §483.21(b)(2) — S/S: E

The home failed to properly reduce or limit psychotropic medication use and try safer non-drug approaches when appropriate. Cited May 2019 — limited pattern, potential for harm.

View the original federal record

F-Tag 758 — 42 CFR §483.45(e) — S/S: E

The home failed to promptly tell the resident, doctor, and family about changes or problems affecting the resident. Cited February 2024 — isolated incident, potential for harm.

View the original federal record

F-Tag 580 — 42 CFR §483.10(g)(14) — S/S: D

The home failed to ensure residents were free from physical restraints unless they were needed for medical treatment. Cited February 2024 — isolated incident, potential for harm.

View the original federal record

F-Tag 604 — 42 CFR §483.12 — S/S: D

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 4 health deficiencies.

    See what inspectors found
  3. INSPECTION

    Health inspection found 7 health deficiencies.

    See what inspectors found
  4. INSPECTION

    Health inspection found 8 health deficiencies.

    See what inspectors found

Operator & ownership

Ownership
For profit - Corporation
Occupancy
313.4 residents on an average day (98% of 320 beds)
Resident voice
Resident council
Medicare history
Certified for 50 years

The most recent standard health inspection was more than two years ago.

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.