Highland Care Center in Jamaica, NY has an overall rating of 4 out of 5 stars, with 4-star health inspection and quality ratings but a 2-star staffing rating. Reported nurse staffing is 2.93 hours per resident per day, below the federal benchmark of 4.1, and there were $0 fines in the last 24 months.
Last inspection: February 6, 2024Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 2.9277.
Staffing detail
Registered nurses
0.41
Licensed practical nurses
0.66
Nurse aides
1.86
Weekend nursing
2.55
Hours per resident per day.
Total staff turnover: 26%
Registered nurse turnover: 46%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
10.8%Worsening
Residents with a fall causing major injury
1%Improving
Residents with pressure ulcers (bedsores)
7.3%Worsening
Residents with a urinary tract infection
0.4%Steady
Residents who lost too much weight
8%Steady
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
21.4%Improving
Residents whose ability to walk got worse
18.5%Improving
Show all measures
Long-stay residents on antianxiety or sleep medication
8.3%Improving
Short-stay residents newly given an antipsychotic
1.9%Improving
Residents with a long-term catheter
0.1%Steady
Residents with new or worsening incontinence
24.3%Worsening
Residents with depressive symptoms
10.6%Worsening
Long-stay residents given the seasonal flu vaccine
98.7%Steady
Long-stay residents given the pneumonia vaccine
99.3%Worsening
Short-stay residents given the seasonal flu vaccine
83.7%Steady
Short-stay residents given the pneumonia vaccine
81%Worsening
What the inspectors found
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited December 2021 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
The home failed to complete and keep the resident’s care plan properly prepared, reviewed, and updated by the right health professionals. Cited May 2019 — limited pattern, potential for harm.
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F-Tag 657 — 42 CFR §483.21(b)(2) — S/S: E
The home failed to properly reduce or limit psychotropic medication use and try safer non-drug approaches when appropriate. Cited May 2019 — limited pattern, potential for harm.
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F-Tag 758 — 42 CFR §483.45(e) — S/S: E
The home failed to promptly tell the resident, doctor, and family about changes or problems affecting the resident. Cited February 2024 — isolated incident, potential for harm.
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F-Tag 580 — 42 CFR §483.10(g)(14) — S/S: D
The home failed to ensure residents were free from physical restraints unless they were needed for medical treatment. Cited February 2024 — isolated incident, potential for harm.
View the original federal record
F-Tag 604 — 42 CFR §483.12 — S/S: D
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 4 health deficiencies.
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INSPECTION
Health inspection found 7 health deficiencies.
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INSPECTION
Health inspection found 8 health deficiencies.
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Operator & ownership
Ownership
For profit - Corporation
Occupancy
313.4 residents on an average day (98% of 320 beds)
Resident voice
Resident council
Medicare history
Certified for 50 years
The most recent standard health inspection was more than two years ago.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.