The home failed to provide enough nursing staff each day and ensure a licensed nurse was in charge on every shift. Cited April 2026 — widespread issue, potential for harm.
View the original federal record
F-Tag 725 — 42 CFR §483.35 — S/S: F
Nursing home report
Highland Nursing Care and Rehab Center
Registered name: Highland Care Center
Jamaica, NY · Medicare-certified · 320 beds
In good standing
For-profit
Data as of September 1, 2026
4 of 5 overall
Highland Nursing Care and Rehab Center has an overall rating of 4 out of 5 stars. Its staffing rating is lower at 2 out of 5 stars, with reported nurse staffing of 2.98 hours per resident day versus the 4.1 federal benchmark; there were no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
2.9806 hrs/resident/day
Quality measures
Last inspection: April 28, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 2.9806.
Staffing detail
- Registered nurses
- 0.42
- Licensed practical nurses
- 0.65
- Nurse aides
- 1.91
- Weekend nursing
- 2.61
Hours per resident per day.
Total staff turnover: 26%
Registered nurse turnover: 39%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
9.3%10.3%Worsening
Residents with a fall causing major injury
1.1%1.1%No change
Residents with pressure ulcers (bedsores)
5.8%8.1%Worsening
Residents with a urinary tract infection
1.1%0.4%Improving
Residents who lost too much weight
7.9%8.5%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
18.4%10.5%Improving
Residents whose ability to walk got worse
16.2%6.9%Improving
Long-stay residents on antianxiety or sleep medication
10.3%5.1%Improving
Short-stay residents newly given an antipsychotic
2.9%0%Improving
Residents with a long-term catheter
0.3%0%No change
Residents with new or worsening incontinence
22.7%28.6%Worsening
Residents with depressive symptoms
9.5%16.6%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—98.7%—
Long-stay residents given the pneumonia vaccine
100%89.9%Worsening
Short-stay residents given the seasonal flu vaccine
—83.7%—
Short-stay residents given the pneumonia vaccine
88.8%29.4%Worsening
What the inspectors found
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited December 2021 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited April 2026 — isolated incident, potential for harm.
View the original federal record
F-Tag 584 — 42 CFR §483.10 — S/S: D
The home failed to promptly tell the resident, doctor, and family about changes or problems affecting the resident. Cited February 2024 — isolated incident, potential for harm.
View the original federal record
F-Tag 580 — 42 CFR §483.10(g)(14) — S/S: D
The home failed to ensure residents were free from physical restraints unless they were needed for medical treatment. Cited February 2024 — isolated incident, potential for harm.
View the original federal record
F-Tag 604 — 42 CFR §483.12 — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 7 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 8 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Corporation
- Occupancy
- 311.3 residents on an average day (97% of 320 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 50 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.