The home failed to support and respect residents’ choices and self-determination. Cited March 2024 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 561 — 42 CFR §483.10 — S/S: J
Nursing home report
HIGHER CALL NURSING CENTER
QUAPAW, OK · Medicare-certified · 86 beds
In good standing
For-profitChain member
2 of 5 overall
Higher Call Nursing Center in Quapaw, OK has an overall rating of 2 out of 5 stars, with a 2-star health inspection rating, 4-star staffing, and 3-star quality measures. It reported 3.83 nurse staffing hours per resident per day versus the 4.1-hour federal benchmark, had $0 in fines in the last 24 months, and recent inspection citations included resident rights, abuse prevention, and CPR/basic life support.
Facility ratings
Health inspections
Staffing
3.8302 hrs/resident/day
Quality measures
Last inspection: January 9, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.8302.
Staffing detail
- Registered nurses
- 0.50
- Licensed practical nurses
- 0.80
- Nurse aides
- 2.52
- Weekend nursing
- 3.38
Hours per resident per day.
Total staff turnover: 75%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
11.5%Improving
Residents with a fall causing major injury
2.6%Worsening
Residents with pressure ulcers (bedsores)
7.6%Worsening
Residents with a urinary tract infection
10%Improving
Residents who lost too much weight
4.6%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
5.5%Improving
Residents whose ability to walk got worse
6.3%Steady
Show all measures
Long-stay residents on antianxiety or sleep medication
31.9%Worsening
Short-stay residents newly given an antipsychotic
0%Steady
Residents with a long-term catheter
0.5%Worsening
Residents with new or worsening incontinence
15.7%Improving
Residents with depressive symptoms
0%Steady
Long-stay residents given the seasonal flu vaccine
100%Steady
Long-stay residents given the pneumonia vaccine
90.2%Improving
Short-stay residents given the seasonal flu vaccine
81.5%Steady
Short-stay residents given the pneumonia vaccine
84.9%Worsening
What the inspectors found
The nursing home failed to protect residents from abuse and neglect by others. Cited March 2024 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: J
The home failed to ensure staff provided basic life support, including CPR, before emergency medical personnel arrived. Cited March 2024 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 678 — 42 CFR §483.24(a)(3) — S/S: J
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited April 2023 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: J
The home failed to provide appropriate treatment and support for a resident with mental health, adjustment, or trauma-related needs. Cited April 2023 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 742 — 42 CFR §483.40 — S/S: J
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 7 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $18,113 in total fines.
- $18,113
Federal fine
Mar 28, 2024
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of SELECTIS HEALTH · 6 homes · 2.2 stars avg
- Occupancy
- 43.5 residents on an average day (51% of 86 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 5 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.