The nursing home failed to protect residents from abuse and neglect by others. Cited May 2024 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: J
Nursing home report
Hickory Falls Health and Rehabilitation
Granite Falls, NC · Medicare-certified · 120 beds
Needs attention
For-profitChain member
4 of 5 overall
Hickory Falls Health and Rehabilitation has an overall 4-star rating, with 4 stars for health inspections and quality measures and 3 stars for staffing. It has reported nurse staffing below the federal benchmark (3.63 vs. 4.1 hours per resident per day), $51,188 in fines in the last 24 months, and a recent federal penalty tied to cited concerns about abuse prevention and safeguarding resident information.
Facility ratings
Health inspections
Staffing
3.6345 hrs/resident/day
Quality measures
Last inspection: May 21, 2025Penalties, last 24 months: $51,188recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.6345.
Staffing detail
- Registered nurses
- 0.42
- Licensed practical nurses
- 0.52
- Nurse aides
- 2.70
- Weekend nursing
- 3.06
Hours per resident per day.
Total staff turnover: 31%
Registered nurse turnover: 36%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
6.1%4.1%Improving
Residents with a fall causing major injury
8%5%Improving
Residents with pressure ulcers (bedsores)
6.2%2.9%Improving
Residents with a urinary tract infection
2%1%Improving
Residents who lost too much weight
7.3%2.4%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
17.1%9.9%Improving
Residents whose ability to walk got worse
32.1%13.6%Improving
Long-stay residents on antianxiety or sleep medication
34.1%27.9%Improving
Short-stay residents newly given an antipsychotic
1.2%2.9%Worsening
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
24.3%18%Improving
Residents with depressive symptoms
17.7%19.5%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—97%—
Short-stay residents given the pneumonia vaccine
100%99.3%Worsening
What the inspectors found
The home failed to have policies and procedures in place to prevent abuse, neglect, and theft. Cited September 2022 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 607 — 42 CFR §483.12 — S/S: J
The home failed to safeguard residents’ private information and keep each resident’s medical records properly maintained. Cited May 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 842 — 42 CFR §483.70 — S/S: D
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited May 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: D
The nursing home failed to make sure each resident got an accurate assessment of their needs and condition. Cited September 2022 — isolated incident, potential for harm.
View the original federal record
F-Tag 641 — 42 CFR §483.20(g) — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $51,188 was recorded.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 6 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $51,188 in total fines.
- $51,188
Federal fine
May 31, 2024
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of SANSTONE HEALTH & REHABILITATION · 18 homes · 4.1 stars avg
- Occupancy
- 115.3 residents on an average day (96% of 120 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 40 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.