Nursing home report
Hertford, NC · Medicare-certified · 78 beds
Hertford Rehabilitation and Healthcare Center has an overall 3-star rating, with a strong 4-star health inspection score but a very low 1-star staffing rating; reported nurse staffing is 3.06 hours per resident per day versus the 4.1 federal benchmark. It had $0 in fines in the last 24 months, and recent inspection citations included RN coverage, facility assessment, and pest control issues.
Health inspections
Staffing
3.0605 hrs/resident/day
Quality measures
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.0605.
Hours per resident per day.
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
Residents with a fall causing major injury
Residents with pressure ulcers (bedsores)
Residents with a urinary tract infection
Residents who lost too much weight
Residents who were physically restrained
Residents needing more help with daily activities
Residents whose ability to walk got worse
Long-stay residents on antianxiety or sleep medication
Short-stay residents newly given an antipsychotic
Residents with a long-term catheter
Residents with new or worsening incontinence
Residents with depressive symptoms
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
Long-stay residents given the pneumonia vaccine
Short-stay residents given the seasonal flu vaccine
Short-stay residents given the pneumonia vaccine
The home failed to have a registered nurse on duty enough hours each day and to keep a registered nurse as the full-time director of nursing. Cited June 2025 — widespread issue, potential for harm.
F-Tag 727 — 42 CFR §483.35 — S/S: F
The home failed to conduct and document a full facility assessment to ensure it had the resources needed for daily care and emergencies. Cited June 2025 — widespread issue, potential for harm.
F-Tag 838 — 42 CFR §483.70 — S/S: F
The nursing home failed to make sure it had a pest control program to prevent or deal with mice, insects, and other pests. Cited June 2025 — limited pattern, potential for harm.
F-Tag 925 — 42 CFR §483.90 — S/S: E
The home failed to properly label and securely store medications and biologicals. Cited May 2024 — limited pattern, potential for harm.
F-Tag 761 — 42 CFR §483.45(g) — S/S: E
The home failed to have an ongoing quality review group that finds problems and makes corrective plans. Cited May 2024 — limited pattern, potential for harm.
F-Tag 867 — 42 CFR §483.75 — S/S: E
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
Health inspection found 1 health deficiency.
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
Health inspection found 8 health deficiencies.
Health inspection found 11 health deficiencies.
Health inspection found 1 health deficiency.
Health inspection found 20 health deficiencies.
Now operated by Hertford Opco LLC, previously Ssc Hertford Operating Company LLC.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.
