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Nursing home report

HERMITAGE HEALTHCARE (THE)

WORCESTER, MA · Medicare-certified · 101 beds

In good standing
For-profitChain member
2 of 5 overall

Hermitage Healthcare (The) in Worcester, MA has a 2-star overall rating, with stronger health inspection and staffing ratings at 3 stars each but a low 1-star quality measures rating. Reported nurse staffing is 3.57 hours per resident per day, below the federal benchmark of 4.1, and there were no fines in the last 24 months.

Facility ratings

Health inspections

Staffing

3.5704 hrs/resident/day

Quality measures

Last inspection: August 20, 2025Penalties, last 24 months: $0

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.5704.

Staffing detail

Registered nurses
0.52
Licensed practical nurses
0.95
Nurse aides
2.10
Weekend nursing
3.24

Hours per resident per day.

Total staff turnover: 21%
Registered nurse turnover: 17%

Resident outcomes

How often residents experience these outcomes, with the direction over the past year.

Long-stay residents on antipsychotic medication

30.1%Worsening

Residents with a fall causing major injury

2.8%Worsening

Residents with pressure ulcers (bedsores)

1.5%Improving

Residents with a urinary tract infection

2.9%Improving

Residents who lost too much weight

6%Improving

Residents who were physically restrained

0%Steady

Residents needing more help with daily activities

11.6%Worsening

Residents whose ability to walk got worse

11.9%Worsening
Show all measures

Long-stay residents on antianxiety or sleep medication

24%Worsening

Short-stay residents newly given an antipsychotic

1.7%Steady

Residents with a long-term catheter

1.9%Worsening

Residents with new or worsening incontinence

27.5%Worsening

Residents with depressive symptoms

6.6%Worsening

Long-stay residents given the seasonal flu vaccine

100%Steady

Long-stay residents given the pneumonia vaccine

99.2%Worsening

Short-stay residents given the seasonal flu vaccine

70.6%Steady

Short-stay residents given the pneumonia vaccine

67.7%Improving

What the inspectors found

The nursing home failed to make sure its quality review group had the required members and met at least every three months. Cited January 2023 — widespread issue, potential for harm.

View the original federal record

F-Tag 868 — 42 CFR §483.75 — S/S: F

The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited January 2023 — widespread issue, potential for harm.

View the original federal record

F-Tag 880 — 42 CFR §483.80(a) — S/S: F

The home failed to monitor antibiotic use properly. Cited January 2023 — widespread issue, potential for harm.

View the original federal record

F-Tag 881 — 42 CFR §483.80 — S/S: F

The nursing home failed to ensure a qualified person was assigned to oversee infection prevention and control. Cited January 2023 — widespread issue, potential for harm.

View the original federal record

F-Tag 882 — 42 CFR §483.80 — S/S: F

The nursing home failed to report COVID-19 data to residents and families. Cited January 2023 — widespread issue, potential for harm.

View the original federal record

F-Tag 885 — 42 CFR §483.80 — S/S: F

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 12 health deficiencies.

    See what inspectors found
  3. INSPECTION

    Health inspection found 4 health deficiencies.

    See what inspectors found
  4. INSPECTION

    Health inspection found 17 health deficiencies.

    See what inspectors found

Operator & ownership

Ownership
For profit - Corporation
Chain
Part of NEXT STEP HEALTHCARE · 14 homes · 2 stars avg
Occupancy
91.7 residents on an average day (91% of 101 beds)
Resident voice
Resident council
Medicare history
Certified for 59 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.