Hermitage Healthcare (The) in Worcester, MA has a 2-star overall rating, with stronger health inspection and staffing ratings at 3 stars each but a low 1-star quality measures rating. Reported nurse staffing is 3.57 hours per resident per day, below the federal benchmark of 4.1, and there were no fines in the last 24 months.
Last inspection: August 20, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.5704.
Staffing detail
Registered nurses
0.52
Licensed practical nurses
0.95
Nurse aides
2.10
Weekend nursing
3.24
Hours per resident per day.
Total staff turnover: 21%
Registered nurse turnover: 17%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
30.1%Worsening
Residents with a fall causing major injury
2.8%Worsening
Residents with pressure ulcers (bedsores)
1.5%Improving
Residents with a urinary tract infection
2.9%Improving
Residents who lost too much weight
6%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
11.6%Worsening
Residents whose ability to walk got worse
11.9%Worsening
Show all measures
Long-stay residents on antianxiety or sleep medication
24%Worsening
Short-stay residents newly given an antipsychotic
1.7%Steady
Residents with a long-term catheter
1.9%Worsening
Residents with new or worsening incontinence
27.5%Worsening
Residents with depressive symptoms
6.6%Worsening
Long-stay residents given the seasonal flu vaccine
100%Steady
Long-stay residents given the pneumonia vaccine
99.2%Worsening
Short-stay residents given the seasonal flu vaccine
70.6%Steady
Short-stay residents given the pneumonia vaccine
67.7%Improving
What the inspectors found
The nursing home failed to make sure its quality review group had the required members and met at least every three months. Cited January 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 868 — 42 CFR §483.75 — S/S: F
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited January 2023 — widespread issue, potential for harm.
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F-Tag 880 — 42 CFR §483.80(a) — S/S: F
The home failed to monitor antibiotic use properly. Cited January 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 881 — 42 CFR §483.80 — S/S: F
The nursing home failed to ensure a qualified person was assigned to oversee infection prevention and control. Cited January 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 882 — 42 CFR §483.80 — S/S: F
The nursing home failed to report COVID-19 data to residents and families. Cited January 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 885 — 42 CFR §483.80 — S/S: F
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 12 health deficiencies.
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INSPECTION
Health inspection found 4 health deficiencies.
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INSPECTION
Health inspection found 17 health deficiencies.
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Operator & ownership
Ownership
For profit - Corporation
Chain
Part of NEXT STEP HEALTHCARE · 14 homes · 2 stars avg
Occupancy
91.7 residents on an average day (91% of 101 beds)
Resident voice
Resident council
Medicare history
Certified for 59 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.