The nursing home failed to ensure residents were free from significant medication errors. Cited November 2025 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 760 — 42 CFR §483.45(f)(2) — S/S: J
Nursing home report
Heritagespring of West Chester
Registered name: HERITAGESPRING HEALTHCARE CENTER OF WEST CHESTER
WEST CHESTER, OH · Medicare-certified · 144 beds
Needs attention
For-profitChain member
Data as of September 1, 2026
3 of 5 overall
Heritagespring of West Chester has a 3-star overall rating, with a 2-star staffing rating, and reported nurse staffing just below the federal benchmark (4.05 vs. 4.1 hours per resident per day). It also had $53,646 in fines in the last 24 months and a recent federal penalty.
Facility ratings
Health inspections
Staffing
4.0533 hrs/resident/day
Quality measures
Last inspection: November 19, 2025Penalties, last 24 months: $53,646recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.0533.
Staffing detail
- Registered nurses
- 0.79
- Licensed practical nurses
- 0.99
- Nurse aides
- 2.28
- Weekend nursing
- 3.53
Hours per resident per day.
Total staff turnover: 64%
Registered nurse turnover: 50%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
6.7%4%Improving
Residents with a fall causing major injury
2%4%Worsening
Residents with pressure ulcers (bedsores)
6.2%0.6%Improving
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
4.6%12.3%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
12.5%9.2%Improving
Residents whose ability to walk got worse
14.3%5%Improving
Long-stay residents on antianxiety or sleep medication
21.8%19.5%Improving
Short-stay residents newly given an antipsychotic
1.4%0%Improving
Residents with a long-term catheter
2.3%0%Improving
Residents with new or worsening incontinence
28.7%31.9%Worsening
Residents with depressive symptoms
56%52.3%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—97%—
Short-stay residents given the pneumonia vaccine
100%100%No change
What the inspectors found
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited November 2024 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: J
The home failed to provide pharmacy services and a licensed pharmacist needed to meet each resident’s medication needs. Cited November 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 755 — 42 CFR §483.45 — S/S: D
The nursing home failed to protect residents from abuse and neglect by others. Cited November 2024 — isolated incident, potential for harm.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: D
The home failed to provide proper bladder and bowel care, including catheter care and steps to prevent urinary tract infections. Cited November 2024 — isolated incident, potential for harm.
View the original federal record
F-Tag 690 — 42 CFR §483.25(e) — S/S: D
Recent history
- PENALTY
A federal fine of $20,925 was recorded.
- PENALTY
A federal fine of $14,901 was recorded.
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- PENALTY
A federal fine of $22,925 was recorded.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- PENALTY
A federal fine of $17,820 was recorded.
- INSPECTION
Health inspection found 7 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 3 fines · $53,646 in total fines.
- $20,925
Federal fine
Aug 12, 2026
- $14,901
Federal fine
Nov 19, 2025
- $17,820
Federal fine
Nov 25, 2024
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of CARESPRING · 16 homes · 4.1 stars avg
- Occupancy
- 125.4 residents on an average day (87% of 144 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 22 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.