The nursing home failed to ensure residents were free from significant medication errors. Cited November 2025 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 760 — 42 CFR §483.45(f)(2) — S/S: J
Nursing home report
HERITAGESPRING HEALTHCARE CENTER OF WEST CHESTER
WEST CHESTER, OH · Medicare-certified · 144 beds
Needs attention
For-profitChain member
3 of 5 overall
Heritagespring Healthcare Center of West Chester has an overall 3-star rating, with 3 stars for health inspections, 2 stars for staffing, and 4 stars for quality measures. It reported 4.10 nursing hours per resident per day, matching the federal benchmark of 4.1, and has had $40,745 in fines in the last 24 months, including a recent federal penalty.
Facility ratings
Health inspections
Staffing
4.0997 hrs/resident/day
Quality measures
Last inspection: November 19, 2025Penalties, last 24 months: $40,745recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.0997.
Staffing detail
- Registered nurses
- 0.74
- Licensed practical nurses
- 0.96
- Nurse aides
- 2.40
- Weekend nursing
- 3.64
Hours per resident per day.
Total staff turnover: 67%
Registered nurse turnover: 59%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
5.8%Improving
Residents with a fall causing major injury
2.5%Steady
Residents with pressure ulcers (bedsores)
3.2%Improving
Residents with a urinary tract infection
0%Steady
Residents who lost too much weight
8.1%Worsening
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
6.1%Steady
Residents whose ability to walk got worse
7.9%Worsening
Show all measures
Long-stay residents on antianxiety or sleep medication
24.4%Improving
Short-stay residents newly given an antipsychotic
1.1%Steady
Residents with a long-term catheter
0.9%Improving
Residents with new or worsening incontinence
27.6%Improving
Residents with depressive symptoms
60.4%Worsening
Long-stay residents given the seasonal flu vaccine
100%Steady
Long-stay residents given the pneumonia vaccine
100%Steady
Short-stay residents given the seasonal flu vaccine
97%Steady
Short-stay residents given the pneumonia vaccine
99.9%Steady
What the inspectors found
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited November 2024 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: J
The home failed to provide pharmacy services and a licensed pharmacist needed to meet each resident’s medication needs. Cited November 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 755 — 42 CFR §483.45 — S/S: D
The nursing home failed to protect residents from abuse and neglect by others. Cited November 2024 — isolated incident, potential for harm.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: D
The home failed to provide proper bladder and bowel care, including catheter care and steps to prevent urinary tract infections. Cited November 2024 — isolated incident, potential for harm.
View the original federal record
F-Tag 690 — 42 CFR §483.25(e) — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- PENALTY
A federal fine of $22,925 was recorded.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- PENALTY
A federal fine of $17,820 was recorded.
- INSPECTION
Health inspection found 7 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 2 fines · $40,745 in total fines.
- $22,925
Federal fine
Nov 19, 2025
- $17,820
Federal fine
Nov 25, 2024
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of CARESPRING · 16 homes · 4.3 stars avg
- Occupancy
- 129.1 residents on an average day (90% of 144 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 21 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.