The home failed to provide enough nursing staff each day and ensure a licensed nurse was in charge on every shift. Cited August 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 725 — 42 CFR §483.35 — S/S: F
Nursing home report
HERITAGE VILLAGE REHAB AND SKILLED NURSING INC.
GERRY, NY · Medicare-certified · 120 beds
Needs attention
Abuse citationNon-profitChain member
1 of 5 overall
HERITAGE VILLAGE REHAB AND SKILLED NURSING INC. has an overall 1 out of 5 stars, with a 1-star staffing rating and reported staffing below the federal benchmark (3.25 vs 4.1 hours per resident per day). It has a recent abuse citation and recent inspection findings about insufficient nursing staff, lack of a licensed nurse in charge each shift, and quality-assurance deficiencies; there were no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.2483 hrs/resident/day
Quality measures
Last inspection: August 2, 2024Penalties, last 24 months: $0recent abuse citation
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.2483.
Staffing detail
- Registered nurses
- 0.56
- Licensed practical nurses
- 1.02
- Nurse aides
- 1.66
- Weekend nursing
- 2.97
Hours per resident per day.
Total staff turnover: 59%
Registered nurse turnover: 38%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
18%Improving
Residents with a fall causing major injury
2.7%Improving
Residents with pressure ulcers (bedsores)
3.8%Worsening
Residents with a urinary tract infection
3.4%Improving
Residents who lost too much weight
2.7%Worsening
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
19.2%Improving
Residents whose ability to walk got worse
19.1%Steady
Show all measures
Long-stay residents on antianxiety or sleep medication
10.3%Improving
Residents with a long-term catheter
1.4%Steady
Residents with new or worsening incontinence
20.2%Improving
Residents with depressive symptoms
0%Steady
Long-stay residents given the seasonal flu vaccine
96.2%Steady
Long-stay residents given the pneumonia vaccine
100%Steady
Short-stay residents given the pneumonia vaccine
51.5%Steady
What the inspectors found
The nursing home failed to protect residents from abuse and neglect by others. Cited August 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: F
The home failed to have an ongoing quality review group that finds problems and makes corrective plans. Cited August 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 867 — 42 CFR §483.75 — S/S: F
The home failed to have a registered nurse on duty enough hours each day and to keep a registered nurse as the full-time director of nursing. Cited August 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 727 — 42 CFR §483.35 — S/S: E
The home failed to protect residents’ right to complain without fear and did not ensure grievances were handled promptly. Cited August 2024 — isolated incident, potential for harm.
View the original federal record
F-Tag 585 — 42 CFR §483.10 — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 8 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- Non profit - Corporation
- Chain
- Part of HERITAGE MINISTRIES · 4 homes · 2.3 stars avg
- Occupancy
- 36.3 residents on an average day (30% of 120 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 53 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.