The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited July 2026 — isolated incident, actual harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: G
Nursing home report
HERITAGE REHABILITATION CENTER
TORRANCE, CA · Medicare-certified · 161 beds
Needs attention
For-profitChain member
Data as of September 1, 2026
2 of 5 overall
Heritage Rehabilitation Center in Torrance has a 2-star overall rating, with a very low 1-star health inspection score but 5-star staffing and quality measures. Staffing is above the federal benchmark at 4.65 vs 4.1 hours per resident per day, and the facility has $108,428 in fines over the last 24 months plus a recent federal penalty.
Facility ratings
Health inspections
Staffing
4.647 hrs/resident/day
Quality measures
Last inspection: July 23, 2026Penalties, last 24 months: $108,428recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.647.
Staffing detail
- Registered nurses
- 0.69
- Licensed practical nurses
- 1.22
- Nurse aides
- 2.74
- Weekend nursing
- 4.20
Hours per resident per day.
Total staff turnover: 31%
Registered nurse turnover: 33%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
3.8%3.1%Improving
Residents with a fall causing major injury
2.9%0%Improving
Residents with pressure ulcers (bedsores)
5.2%8.6%Worsening
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
3.1%5%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
4.3%5.2%Worsening
Residents whose ability to walk got worse
7.9%4.1%Improving
Long-stay residents on antianxiety or sleep medication
13.1%21%Worsening
Short-stay residents newly given an antipsychotic
0%0.8%Worsening
Residents with a long-term catheter
0.9%1.9%Worsening
Residents with new or worsening incontinence
4%1.9%Improving
Residents with depressive symptoms
3.2%7.2%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—100%—
Short-stay residents given the pneumonia vaccine
100%99.5%No change
What the inspectors found
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited June 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
The home failed to provide safe, appropriate pain management for a resident who needed it. Cited June 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 697 — 42 CFR §483.25(k) — S/S: G
The home failed to provide enough food and fluids to keep residents healthy. Cited June 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 692 — 42 CFR §483.25(g) — S/S: G
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited June 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- PENALTY
A federal fine of $27,378 was recorded.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $81,050 was recorded.
- PENALTY
A federal payment denial was recorded.
- PENALTY
A federal fine of $141,000 was recorded.
- INSPECTION
Health inspection found 21 health deficiencies.
See what inspectors found
- PENALTY
A federal payment denial was recorded.
- PENALTY
A federal fine of $29,234 was recorded.
Penalties & enforcement
On record with Medicare: 5 fines · $147,115 in total fines · 2 payment denials.
- $27,378
Federal fine
Jul 23, 2026
- 24 days
Medicare/Medicaid payment denial
Jun 13, 2025
- $81,050
Federal fine
Jun 13, 2025
- 2 days
Medicare/Medicaid payment denial
Jun 13, 2024
- $29,234
Federal fine
Jun 13, 2024
- $5,725
Federal fine
Oct 26, 2023
- $3,728
Federal fine
Oct 26, 2023
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of CHARIS TRUST DTD 12/22/16 · 6 homes · 3.3 stars avg
- Occupancy
- 131.8 residents on an average day (82% of 161 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 50 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.