The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited June 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: G
Nursing home report
HERITAGE REHABILITATION CENTER
TORRANCE, CA · Medicare-certified · 161 beds
In good standing
For-profitChain member
Data as of July 1, 2026
2 of 5 overall
Heritage Rehabilitation Center in Torrance, CA has an overall 2-star rating. The health inspection rating is 1 star, while staffing and quality measures are both 5 stars; reported nurse staffing is 4.65 hours per resident per day, above the federal benchmark of 4.1, and there were no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
4.647 hrs/resident/day
Quality measures
Last inspection: July 24, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.647.
Staffing detail
- Registered nurses
- 0.69
- Licensed practical nurses
- 1.22
- Nurse aides
- 2.74
- Weekend nursing
- 4.20
Hours per resident per day.
Total staff turnover: 31%
Registered nurse turnover: 33%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
3.8%3.1%Improving
Residents with a fall causing major injury
2.9%0%Improving
Residents with pressure ulcers (bedsores)
5.2%8.6%Worsening
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
3.1%5%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
4.3%5.2%Worsening
Residents whose ability to walk got worse
7.9%4.1%Improving
Long-stay residents on antianxiety or sleep medication
13.1%21%Worsening
Short-stay residents newly given an antipsychotic
0%0.8%Worsening
Residents with a long-term catheter
0.9%1.9%Worsening
Residents with new or worsening incontinence
4%1.9%Improving
Residents with depressive symptoms
3.2%7.2%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—100%—
Short-stay residents given the pneumonia vaccine
100%99.5%No change
What the inspectors found
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited June 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
The home failed to provide safe, appropriate pain management for a resident who needed it. Cited June 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 697 — 42 CFR §483.25(k) — S/S: G
The home failed to provide enough food and fluids to keep residents healthy. Cited June 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 692 — 42 CFR §483.25(g) — S/S: G
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited June 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 21 health deficiencies.
See what inspectors found
- PENALTY
A federal payment denial was recorded.
- PENALTY
A federal fine of $29,234 was recorded.
Penalties & enforcement
On record with Medicare: 3 fines · $38,687 in total fines · 1 payment denial.
- 2 days
Medicare/Medicaid payment denial
Jun 13, 2024
- $29,234
Federal fine
Jun 13, 2024
- $5,725
Federal fine
Oct 26, 2023
- $3,728
Federal fine
Oct 26, 2023
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of CHARIS TRUST DTD 12/22/16 · 6 homes · 3.3 stars avg
- Occupancy
- 131.8 residents on an average day (82% of 161 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 50 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.