The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited June 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: G
Nursing home report
HERITAGE REHABILITATION CENTER
TORRANCE, CA · Medicare-certified · 161 beds
Needs attention
For-profitChain member
2 of 5 overall
Heritage Rehabilitation Center in Torrance has a 2-star overall rating, with a very low health inspection rating (1 star) but stronger staffing (4 stars) and quality measures (5 stars). It was recently fined $29,234 and has a recent federal penalty; reported nurse staffing is 4.80 hours per resident per day, above the federal benchmark of 4.1.
Facility ratings
Health inspections
Staffing
4.8007 hrs/resident/day
Quality measures
Last inspection: July 24, 2025Penalties, last 24 months: $29,234recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.8007.
Staffing detail
- Registered nurses
- 0.70
- Licensed practical nurses
- 1.22
- Nurse aides
- 2.88
- Weekend nursing
- 4.29
Hours per resident per day.
Total staff turnover: 32%
Registered nurse turnover: 39%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
3.9%Improving
Residents with a fall causing major injury
2.1%Worsening
Residents with pressure ulcers (bedsores)
4.7%Improving
Residents with a urinary tract infection
0%Steady
Residents who lost too much weight
2.5%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
2.9%Improving
Residents whose ability to walk got worse
5.9%Improving
Show all measures
Long-stay residents on antianxiety or sleep medication
12.1%Steady
Short-stay residents newly given an antipsychotic
0.8%Improving
Residents with a long-term catheter
1.2%Improving
Residents with new or worsening incontinence
2.7%Improving
Residents with depressive symptoms
5.2%Improving
Long-stay residents given the seasonal flu vaccine
100%Steady
Long-stay residents given the pneumonia vaccine
100%Steady
Short-stay residents given the seasonal flu vaccine
100%Steady
Short-stay residents given the pneumonia vaccine
100%Steady
What the inspectors found
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited June 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
The home failed to provide enough food and fluids to keep residents healthy. Cited June 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 692 — 42 CFR §483.25(g) — S/S: G
The home failed to provide safe, appropriate pain management for a resident who needed it. Cited June 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 697 — 42 CFR §483.25(k) — S/S: G
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited June 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 21 health deficiencies.
See what inspectors found
- PENALTY
A federal payment denial was recorded.
- PENALTY
A federal fine of $29,234 was recorded.
Penalties & enforcement
On record with Medicare: 3 fines · $38,687 in total fines · 1 payment denial.
- 2 days
Medicare/Medicaid payment denial
Jun 13, 2024
- $29,234
Federal fine
Jun 13, 2024
- $5,725
Federal fine
Oct 26, 2023
- $3,728
Federal fine
Oct 26, 2023
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of CHARIS TRUST DTD 12/22/16 · 6 homes · 3.3 stars avg
- Occupancy
- 128.3 residents on an average day (80% of 161 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 49 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.