The nursing home failed to protect residents from abuse and neglect by others. Cited July 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: G
Nursing home report
Heritage Park Healthcare & Rehabilitative Services
Registered name: Heritage Park Healthcare and Rehabilitation
Roy, UT · Medicare-certified · 176 beds
Needs attention
Abuse citationFor-profitChain member
Data as of July 1, 2026
3 of 5 overall
Heritage Park Healthcare & Rehabilitative Services in Roy, UT has an overall 3 out of 5 stars, with a 2-star health inspection rating, 3-star staffing, and 5-star quality measures. It also has recent fines totaling $36,645, a recent abuse citation, and reported nurse staffing of 3.84 hours per resident per day, below the federal benchmark of 4.1.
Facility ratings
Health inspections
Staffing
3.8385 hrs/resident/day
Quality measures
Last inspection: July 2, 2024Penalties, last 24 months: $36,645recent abuse citation
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.8385.
Staffing detail
- Registered nurses
- 0.90
- Licensed practical nurses
- 0.65
- Nurse aides
- 2.29
- Weekend nursing
- 3.38
Hours per resident per day.
Total staff turnover: 47%
Registered nurse turnover: 23%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
3.6%6.5%Worsening
Residents with a fall causing major injury
4%4%No change
Residents with pressure ulcers (bedsores)
6.3%4.5%Improving
Residents with a urinary tract infection
4%4%No change
Residents who lost too much weight
3.2%5.4%Worsening
Residents who were physically restrained
0%1%Worsening
Residents needing more help with daily activities
11.5%15.4%Worsening
Residents whose ability to walk got worse
11.7%20.9%Worsening
Long-stay residents on antianxiety or sleep medication
46.8%53.8%Worsening
Short-stay residents newly given an antipsychotic
0%0%No change
Residents with a long-term catheter
2.3%0%Improving
Residents with new or worsening incontinence
30.8%18%Improving
Residents with depressive symptoms
4.4%2.1%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—98.1%—
Long-stay residents given the pneumonia vaccine
100%99%Worsening
Short-stay residents given the seasonal flu vaccine
—91.7%—
Short-stay residents given the pneumonia vaccine
91.2%92.9%Improving
What the inspectors found
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited July 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited April 2021 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
The home failed to promptly report suspected abuse, neglect, or theft and share the investigation results with the proper authorities. Cited July 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 609 — 42 CFR §483.12 — S/S: E
The home failed to make food and drinks appealing and served them at a safe, appetizing temperature. Cited July 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 804 — 42 CFR §483.60 — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- PENALTY
A federal fine of $36,645 was recorded.
- INSPECTION
Health inspection found 12 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 8 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $36,645 in total fines.
- $36,645
Federal fine
Jul 2, 2024
Operator & ownership
- Ownership
- For profit - Partnership
- Chain
- Part of THE ENSIGN GROUP · 346 homes · 3.2 stars avg
- Occupancy
- 115.2 residents on an average day (65% of 176 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 48 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.