The home failed to have policies and procedures in place to prevent abuse, neglect, and theft. Cited August 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 607 — 42 CFR §483.12 — S/S: F
Nursing home report
Heritage of Webster County
Red Cloud, NE · Medicare-certified · 43 beds
Needs attention
Non-profit
Data as of July 1, 2026
1 of 5 overall
Heritage of Webster County in Red Cloud, NE has a 1 out of 5 overall rating, with a 1-star health inspection rating and an attention flag for the lowest overall rating. Staffing is 3 stars with 3.91 nurse hours per resident per day versus the 4.1-hour federal benchmark, quality measures are 4 stars, and there were no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.9092 hrs/resident/day
Quality measures
Last inspection: August 14, 2025Penalties, last 24 months: $0lowest overall rating
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.9092.
Staffing detail
- Registered nurses
- 0.81
- Licensed practical nurses
- 0.59
- Nurse aides
- 2.51
- Weekend nursing
- 3.08
Hours per resident per day.
Total staff turnover: 60%
Registered nurse turnover: 60%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
—30.4%—
Residents with a fall causing major injury
10.3%4.2%Improving
Residents with pressure ulcers (bedsores)
7.6%4.1%Improving
Residents with a urinary tract infection
0%4.2%Worsening
Residents who lost too much weight
7.7%14.3%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
14.8%10%Improving
Residents whose ability to walk got worse
—17.1%—
Long-stay residents on antianxiety or sleep medication
33.3%28.6%Improving
Short-stay residents newly given an antipsychotic
—0%—
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
9.9%37.5%Worsening
Residents with depressive symptoms
0%0%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—96.8%—
Long-stay residents given the pneumonia vaccine
75.9%54.2%Worsening
Short-stay residents given the pneumonia vaccine
—42.2%—
What the inspectors found
The home failed to ensure nurse aides were properly trained or retrained before working. Cited August 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 729 — 42 CFR §483.35(e)(4) — S/S: F
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited August 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
The nursing home failed to ensure a qualified person was assigned to oversee infection prevention and control. Cited June 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 882 — 42 CFR §483.80 — S/S: F
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited August 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- PENALTY
A federal payment denial was recorded.
- INSPECTION
Health inspection found 11 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 8 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 payment denial.
- 17 days
Medicare/Medicaid payment denial
Aug 14, 2025
Operator & ownership
Recent ownership change · Apr 1, 2024
Now operated by Heritage of Webster County, previously Heritage of Red Cloud.
- Ownership
- Non profit - Corporation
- Occupancy
- 30.2 residents on an average day (70% of 43 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 28 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.