GoodStanding

Nursing home report

Heritage Nursing and Rehabilitation Community

Zeeland, MI · Medicare-certified · 39 beds

In good standing
For-profitChain member
4 of 5 overall

Heritage Nursing and Rehabilitation Community in Zeeland, MI has an overall rating of 4 out of 5 stars, with 4-star health inspection and quality measures and 3-star staffing. Reported nurse staffing is 3.29 hours per resident day, below the federal benchmark of 4.1, and there were no fines in the last 24 months.

Facility ratings

Health inspections

Staffing

3.2946 hrs/resident/day

Quality measures

Last inspection: February 21, 2025Penalties, last 24 months: $0

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.2946.

Staffing detail

Registered nurses
0.60
Licensed practical nurses
0.76
Nurse aides
1.94
Weekend nursing
3.04

Hours per resident per day.

Total staff turnover: 47%
Registered nurse turnover: 20%

Resident outcomes

How often residents experience these outcomes, with the direction over the past year.

Long-stay residents on antipsychotic medication

41.6%Steady

Residents with a fall causing major injury

6.6%Steady

Residents with pressure ulcers (bedsores)

2%Steady

Residents with a urinary tract infection

1%Worsening

Residents who lost too much weight

6.1%Improving

Residents who were physically restrained

0%Steady

Residents needing more help with daily activities

6.3%Worsening

Residents whose ability to walk got worse

9.6%Steady
Show all measures

Long-stay residents on antianxiety or sleep medication

29%Worsening

Short-stay residents newly given an antipsychotic

1.7%Improving

Residents with a long-term catheter

0%Steady

Residents with new or worsening incontinence

16%Worsening

Residents with depressive symptoms

0%Steady

Long-stay residents given the seasonal flu vaccine

100%Steady

Long-stay residents given the pneumonia vaccine

100%Steady

Short-stay residents given the seasonal flu vaccine

97.8%Steady

Short-stay residents given the pneumonia vaccine

98.7%Improving

What the inspectors found

The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited February 2025 — widespread issue, potential for harm.

View the original federal record

F-Tag 812 — 42 CFR §483.60(i) — S/S: F

The nursing home failed to reasonably accommodate each resident’s needs and preferences. Cited April 2024 — limited pattern, potential for harm.

View the original federal record

F-Tag 558 — 42 CFR §483.10 — S/S: E

The home failed to properly label and securely store medications and biologicals. Cited April 2024 — limited pattern, potential for harm.

View the original federal record

F-Tag 761 — 42 CFR §483.45(g) — S/S: E

The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited April 2024 — limited pattern, potential for harm.

View the original federal record

F-Tag 684 — 42 CFR §483.25 — S/S: E

The home failed to honor residents’ choices about treatment, research participation, and advance care instructions. Cited February 2025 — isolated incident, potential for harm.

View the original federal record

F-Tag 578 — 42 CFR §483.10 — S/S: D

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 7 health deficiencies.

    See what inspectors found
  3. INSPECTION

    Health inspection found 6 health deficiencies.

    See what inspectors found

Operator & ownership

Ownership
For profit - Corporation
Chain
Part of ATRIUM CENTERS · 26 homes · 3.1 stars avg
Occupancy
35.4 residents on an average day (91% of 39 beds)
Resident voice
Resident & family councils
Medicare history
Certified for 34 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.