Heritage Nursing and Rehabilitation Community in Zeeland, MI has an overall rating of 4 out of 5 stars, with 4-star health inspection and quality measures and 3-star staffing. Reported nurse staffing is 3.29 hours per resident day, below the federal benchmark of 4.1, and there were no fines in the last 24 months.
Last inspection: February 21, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.2946.
Staffing detail
Registered nurses
0.60
Licensed practical nurses
0.76
Nurse aides
1.94
Weekend nursing
3.04
Hours per resident per day.
Total staff turnover: 47%
Registered nurse turnover: 20%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
41.6%Steady
Residents with a fall causing major injury
6.6%Steady
Residents with pressure ulcers (bedsores)
2%Steady
Residents with a urinary tract infection
1%Worsening
Residents who lost too much weight
6.1%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
6.3%Worsening
Residents whose ability to walk got worse
9.6%Steady
Show all measures
Long-stay residents on antianxiety or sleep medication
29%Worsening
Short-stay residents newly given an antipsychotic
1.7%Improving
Residents with a long-term catheter
0%Steady
Residents with new or worsening incontinence
16%Worsening
Residents with depressive symptoms
0%Steady
Long-stay residents given the seasonal flu vaccine
100%Steady
Long-stay residents given the pneumonia vaccine
100%Steady
Short-stay residents given the seasonal flu vaccine
97.8%Steady
Short-stay residents given the pneumonia vaccine
98.7%Improving
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited February 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The nursing home failed to reasonably accommodate each resident’s needs and preferences. Cited April 2024 — limited pattern, potential for harm.
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F-Tag 558 — 42 CFR §483.10 — S/S: E
The home failed to properly label and securely store medications and biologicals. Cited April 2024 — limited pattern, potential for harm.
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F-Tag 761 — 42 CFR §483.45(g) — S/S: E
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited April 2024 — limited pattern, potential for harm.
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F-Tag 684 — 42 CFR §483.25 — S/S: E
The home failed to honor residents’ choices about treatment, research participation, and advance care instructions. Cited February 2025 — isolated incident, potential for harm.
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F-Tag 578 — 42 CFR §483.10 — S/S: D
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 7 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 6 health deficiencies.
See what inspectors found
Operator & ownership
Ownership
For profit - Corporation
Chain
Part of ATRIUM CENTERS · 26 homes · 3.1 stars avg
Occupancy
35.4 residents on an average day (91% of 39 beds)
Resident voice
Resident & family councils
Medicare history
Certified for 34 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.