GoodStanding

Nursing home report

HERITAGE MANOR WEST

SHREVEPORT, LA · Medicare-certified · 140 beds

In good standing
For-profitChain member
3 of 5 overall

Heritage Manor West in Shreveport has a 3-star overall rating, with 4 stars for health inspections, 3 stars for staffing, and 1 star for quality measures. Reported nurse staffing is 3.68 hours per resident per day, below the 4.1 federal benchmark, and there were no fines in the last 24 months.

Facility ratings

Health inspections

Staffing

3.684 hrs/resident/day

Quality measures

Last inspection: January 8, 2025Penalties, last 24 months: $0

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.684.

Staffing detail

Registered nurses
0.33
Licensed practical nurses
1.02
Nurse aides
2.34
Weekend nursing
3.22

Hours per resident per day.

Total staff turnover: 41%
Registered nurse turnover: 33%

Resident outcomes

How often residents experience these outcomes, with the direction over the past year.

Long-stay residents on antipsychotic medication

10.6%Improving

Residents with a fall causing major injury

3.3%Worsening

Residents with pressure ulcers (bedsores)

6.1%Improving

Residents with a urinary tract infection

4%Worsening

Residents who lost too much weight

10.1%Improving

Residents who were physically restrained

0%Steady

Residents needing more help with daily activities

21.9%Improving

Residents whose ability to walk got worse

24.5%Improving
Show all measures

Long-stay residents on antianxiety or sleep medication

16.9%Worsening

Short-stay residents newly given an antipsychotic

1%Worsening

Residents with a long-term catheter

1.2%Steady

Residents with new or worsening incontinence

23.7%Improving

Residents with depressive symptoms

0%Steady

Long-stay residents given the seasonal flu vaccine

98.9%Steady

Long-stay residents given the pneumonia vaccine

99.5%Improving

Short-stay residents given the seasonal flu vaccine

88.6%Steady

Short-stay residents given the pneumonia vaccine

99.3%Improving

What the inspectors found

The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited January 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 584 — 42 CFR §483.10 — S/S: E

The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited January 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: E

The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited January 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 684 — 42 CFR §483.25 — S/S: E

The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited January 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 686 — 42 CFR §483.25(b) — S/S: E

The home failed to make sure feeding tubes were used only when medically needed and that residents with feeding tubes received proper care. Cited December 2024 — limited pattern, potential for harm.

View the original federal record

F-Tag 693 — 42 CFR §483.25 — S/S: E

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 5 health deficiencies.

    See what inspectors found
  3. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found
  4. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found

Operator & ownership

Ownership
For profit - Limited Liability company
Chain
Part of THE BEEBE FAMILY · 48 homes · 2.7 stars avg
Occupancy
115.5 residents on an average day (82% of 140 beds)
Resident voice
Resident council
Medicare history
Certified for 28 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.