Heritage Manor West in Shreveport has a 3-star overall rating, with 4 stars for health inspections, 3 stars for staffing, and 1 star for quality measures. Reported nurse staffing is 3.68 hours per resident per day, below the 4.1 federal benchmark, and there were no fines in the last 24 months.
Last inspection: January 8, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.684.
Staffing detail
Registered nurses
0.33
Licensed practical nurses
1.02
Nurse aides
2.34
Weekend nursing
3.22
Hours per resident per day.
Total staff turnover: 41%
Registered nurse turnover: 33%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
10.6%Improving
Residents with a fall causing major injury
3.3%Worsening
Residents with pressure ulcers (bedsores)
6.1%Improving
Residents with a urinary tract infection
4%Worsening
Residents who lost too much weight
10.1%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
21.9%Improving
Residents whose ability to walk got worse
24.5%Improving
Show all measures
Long-stay residents on antianxiety or sleep medication
16.9%Worsening
Short-stay residents newly given an antipsychotic
1%Worsening
Residents with a long-term catheter
1.2%Steady
Residents with new or worsening incontinence
23.7%Improving
Residents with depressive symptoms
0%Steady
Long-stay residents given the seasonal flu vaccine
98.9%Steady
Long-stay residents given the pneumonia vaccine
99.5%Improving
Short-stay residents given the seasonal flu vaccine
88.6%Steady
Short-stay residents given the pneumonia vaccine
99.3%Improving
What the inspectors found
The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited January 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 584 — 42 CFR §483.10 — S/S: E
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited January 2025 — limited pattern, potential for harm.
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F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: E
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited January 2025 — limited pattern, potential for harm.
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F-Tag 684 — 42 CFR §483.25 — S/S: E
The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited January 2025 — limited pattern, potential for harm.
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F-Tag 686 — 42 CFR §483.25(b) — S/S: E
The home failed to make sure feeding tubes were used only when medically needed and that residents with feeding tubes received proper care. Cited December 2024 — limited pattern, potential for harm.
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F-Tag 693 — 42 CFR §483.25 — S/S: E
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 5 health deficiencies.
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INSPECTION
Health inspection found 2 health deficiencies.
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INSPECTION
Health inspection found 2 health deficiencies.
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Operator & ownership
Ownership
For profit - Limited Liability company
Chain
Part of THE BEEBE FAMILY · 48 homes · 2.7 stars avg
Occupancy
115.5 residents on an average day (82% of 140 beds)
Resident voice
Resident council
Medicare history
Certified for 28 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.