Heritage Manor in Oklahoma City has an overall 2-star rating, with 2 stars for health inspections, staffing, and quality measures. It reports 3.52 nurse hours per resident per day versus the 4.1 federal benchmark, and it had $30,133 in fines in the last 24 months, including a recent federal penalty.
Last inspection: November 21, 2025Penalties, last 24 months: $30,133recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.5153.
Staffing detail
Registered nurses
0.21
Licensed practical nurses
0.98
Nurse aides
2.32
Weekend nursing
3.52
Hours per resident per day.
Total staff turnover: 67%
Registered nurse turnover: 80%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Last yrNowTrend
Long-stay residents on antipsychotic medication
20%23.8%Worsening
Residents with a fall causing major injury
9.5%7%Improving
Residents with pressure ulcers (bedsores)
5.4%6%Worsening
Residents with a urinary tract infection
2.4%4.9%Worsening
Residents who lost too much weight
8.8%12.5%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
6.1%10%Worsening
Residents whose ability to walk got worse
—14.4%—
Long-stay residents on antianxiety or sleep medication
26.5%14.3%Improving
Short-stay residents newly given an antipsychotic
—0%—
Residents with a long-term catheter
0%1.9%Worsening
Residents with new or worsening incontinence
11.3%2.2%Improving
Residents with depressive symptoms
5.1%0%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Last yrNowTrend
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
66.7%83.7%Improving
Short-stay residents given the seasonal flu vaccine
—47.8%—
Short-stay residents given the pneumonia vaccine
31.8%60%Improving
What the inspectors found
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited March 2025 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: J
The home failed to clearly tell residents or their representatives that they could refuse a binding arbitration agreement. Cited November 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 847 — 42 CFR §483.70 — S/S: F
The nursing home failed to ensure a fair arbitration process and agreement on the arbitrator and location. Cited November 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 848 — 42 CFR §483.70 — S/S: F
The home failed to submit complete and accurate staffing information based on verifiable records. Cited May 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 851 — 42 CFR §483.70 — S/S: F
The home failed to honor residents’ choices about treatment, research participation, and advance care instructions. Cited November 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 578 — 42 CFR §483.10 — S/S: E
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 6 health deficiencies.
See what inspectors found
PENALTY
A federal fine of $8,323 was recorded.
INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
PENALTY
A federal fine of $21,810 was recorded.
Penalties & enforcement
On record with Medicare: 2 fines · $30,133 in total fines.
Federal fine
Mar 24, 2025
$8,323
Federal fine
May 23, 2024
$21,810
Operator & ownership
Ownership
For profit - Limited Liability company
Occupancy
47.2 residents on an average day (86% of 55 beds)
Resident voice
Resident council
Medicare history
Certified for 19 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.