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Nursing home report

HERITAGE MANOR

OKLAHOMA CITY, OK · Medicare-certified · 55 beds

Needs attention
For-profit
2 of 5 overall

Heritage Manor in Oklahoma City has an overall 2-star rating, with 2 stars for health inspections, staffing, and quality measures. It reports 3.52 nurse hours per resident per day versus the 4.1 federal benchmark, and it had $30,133 in fines in the last 24 months, including a recent federal penalty.

Facility ratings

Health inspections

Staffing

3.5153 hrs/resident/day

Quality measures

Last inspection: November 21, 2025Penalties, last 24 months: $30,133recent federal penalty

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.5153.

Staffing detail

Registered nurses
0.21
Licensed practical nurses
0.98
Nurse aides
2.32
Weekend nursing
3.52

Hours per resident per day.

Total staff turnover: 67%
Registered nurse turnover: 80%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

20%23.8%Worsening

Residents with a fall causing major injury

9.5%7%Improving

Residents with pressure ulcers (bedsores)

5.4%6%Worsening

Residents with a urinary tract infection

2.4%4.9%Worsening

Residents who lost too much weight

8.8%12.5%Worsening

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

6.1%10%Worsening

Residents whose ability to walk got worse

14.4%

Long-stay residents on antianxiety or sleep medication

26.5%14.3%Improving

Short-stay residents newly given an antipsychotic

0%

Residents with a long-term catheter

0%1.9%Worsening

Residents with new or worsening incontinence

11.3%2.2%Improving

Residents with depressive symptoms

5.1%0%Improving

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

100%

Long-stay residents given the pneumonia vaccine

66.7%83.7%Improving

Short-stay residents given the seasonal flu vaccine

47.8%

Short-stay residents given the pneumonia vaccine

31.8%60%Improving

What the inspectors found

The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited March 2025 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 689 — 42 CFR §483.25(d) — S/S: J

The home failed to clearly tell residents or their representatives that they could refuse a binding arbitration agreement. Cited November 2025 — widespread issue, potential for harm.

View the original federal record

F-Tag 847 — 42 CFR §483.70 — S/S: F

The nursing home failed to ensure a fair arbitration process and agreement on the arbitrator and location. Cited November 2025 — widespread issue, potential for harm.

View the original federal record

F-Tag 848 — 42 CFR §483.70 — S/S: F

The home failed to submit complete and accurate staffing information based on verifiable records. Cited May 2024 — widespread issue, potential for harm.

View the original federal record

F-Tag 851 — 42 CFR §483.70 — S/S: F

The home failed to honor residents’ choices about treatment, research participation, and advance care instructions. Cited November 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 578 — 42 CFR §483.10 — S/S: E

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 6 health deficiencies.

    See what inspectors found
  3. PENALTY

    A federal fine of $8,323 was recorded.

  4. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  5. INSPECTION

    Health inspection found 3 health deficiencies.

    See what inspectors found
  6. PENALTY

    A federal fine of $21,810 was recorded.

Penalties & enforcement

On record with Medicare: 2 fines · $30,133 in total fines.

  • Federal fine

    Mar 24, 2025

    $8,323
  • Federal fine

    May 23, 2024

    $21,810

Operator & ownership

Ownership
For profit - Limited Liability company
Occupancy
47.2 residents on an average day (86% of 55 beds)
Resident voice
Resident council
Medicare history
Certified for 19 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.