Heritage Manor Health & Rehab in Bossier City, LA has a 1-star overall rating, with 1-star health inspection and staffing ratings and 2-star quality measures. It is an SFF Candidate/special focus facility, had $73,487 in fines in the last 24 months, and reported nurse staffing of 3.19 hours per resident per day, below the 4.1 federal benchmark.
Last inspection: March 26, 2026Penalties, last 24 months: $73,487special focus facility
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.1852.
Staffing detail
Registered nurses
0.25
Licensed practical nurses
1.18
Nurse aides
1.75
Weekend nursing
2.72
Hours per resident per day.
Total staff turnover: 59%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
36.1%Worsening
Residents with a fall causing major injury
4.7%Worsening
Residents with pressure ulcers (bedsores)
5.6%Improving
Residents with a urinary tract infection
0%Steady
Residents who lost too much weight
5.1%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
8.6%Worsening
Residents whose ability to walk got worse
11.2%Steady
Show all measures
Long-stay residents on antianxiety or sleep medication
30.2%Worsening
Short-stay residents newly given an antipsychotic
12.5%Steady
Residents with a long-term catheter
1.4%Worsening
Residents with new or worsening incontinence
6.7%Steady
Residents with depressive symptoms
0%Steady
Long-stay residents given the seasonal flu vaccine
100%Steady
Long-stay residents given the pneumonia vaccine
100%Steady
Short-stay residents given the seasonal flu vaccine
100%Steady
Short-stay residents given the pneumonia vaccine
98.1%Worsening
What the inspectors found
The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited May 2024 — limited pattern, immediate jeopardy to residents.
View the original federal record
F-Tag 584 — 42 CFR §483.10 — S/S: K
The home failed to run its operations effectively and efficiently using its available resources. Cited May 2024 — limited pattern, immediate jeopardy to residents.
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F-Tag 835 — 42 CFR §483.70 — S/S: K
The home failed to have a registered nurse on duty enough hours each day and to keep a registered nurse as the full-time director of nursing. Cited March 2026 — widespread issue, potential for harm.
View the original federal record
F-Tag 727 — 42 CFR §483.35 — S/S: F
The home failed to provide enough nursing staff each day and ensure a licensed nurse was in charge on every shift. Cited April 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 725 — 42 CFR §483.35 — S/S: F
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited January 2026 — limited pattern, potential for harm.
View the original federal record
F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: E
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 1 health deficiency.
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INSPECTION
Health inspection found 1 health deficiency.
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PENALTY
A federal fine of $73,487 was recorded.
Penalties & enforcement
On record with Medicare: 1 fine · $73,487 in total fines.
Federal fine
May 24, 2024
$73,487
Operator & ownership
Ownership
For profit - Limited Liability company
Occupancy
53.8 residents on an average day (84% of 64 beds)
Resident voice
Resident council
Medicare history
Certified for 31 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.