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Nursing home report

Heritage Manor Health & Rehab

Bossier City, LA · Medicare-certified · 64 beds

Needs attention
Special Focus candidateFor-profit
1 of 5 overall

Heritage Manor Health & Rehab in Bossier City, LA has a 1-star overall rating, with 1-star health inspection and staffing ratings and 2-star quality measures. It is an SFF Candidate/special focus facility, had $73,487 in fines in the last 24 months, and reported nurse staffing of 3.19 hours per resident per day, below the 4.1 federal benchmark.

Facility ratings

Health inspections

Staffing

3.1852 hrs/resident/day

Quality measures

Last inspection: March 26, 2026Penalties, last 24 months: $73,487special focus facility

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.1852.

Staffing detail

Registered nurses
0.25
Licensed practical nurses
1.18
Nurse aides
1.75
Weekend nursing
2.72

Hours per resident per day.

Total staff turnover: 59%

Resident outcomes

How often residents experience these outcomes, with the direction over the past year.

Long-stay residents on antipsychotic medication

36.1%Worsening

Residents with a fall causing major injury

4.7%Worsening

Residents with pressure ulcers (bedsores)

5.6%Improving

Residents with a urinary tract infection

0%Steady

Residents who lost too much weight

5.1%Improving

Residents who were physically restrained

0%Steady

Residents needing more help with daily activities

8.6%Worsening

Residents whose ability to walk got worse

11.2%Steady
Show all measures

Long-stay residents on antianxiety or sleep medication

30.2%Worsening

Short-stay residents newly given an antipsychotic

12.5%Steady

Residents with a long-term catheter

1.4%Worsening

Residents with new or worsening incontinence

6.7%Steady

Residents with depressive symptoms

0%Steady

Long-stay residents given the seasonal flu vaccine

100%Steady

Long-stay residents given the pneumonia vaccine

100%Steady

Short-stay residents given the seasonal flu vaccine

100%Steady

Short-stay residents given the pneumonia vaccine

98.1%Worsening

What the inspectors found

The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited May 2024 — limited pattern, immediate jeopardy to residents.

View the original federal record

F-Tag 584 — 42 CFR §483.10 — S/S: K

The home failed to run its operations effectively and efficiently using its available resources. Cited May 2024 — limited pattern, immediate jeopardy to residents.

View the original federal record

F-Tag 835 — 42 CFR §483.70 — S/S: K

The home failed to have a registered nurse on duty enough hours each day and to keep a registered nurse as the full-time director of nursing. Cited March 2026 — widespread issue, potential for harm.

View the original federal record

F-Tag 727 — 42 CFR §483.35 — S/S: F

The home failed to provide enough nursing staff each day and ensure a licensed nurse was in charge on every shift. Cited April 2025 — widespread issue, potential for harm.

View the original federal record

F-Tag 725 — 42 CFR §483.35 — S/S: F

The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited January 2026 — limited pattern, potential for harm.

View the original federal record

F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: E

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found
  3. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  4. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  5. PENALTY

    A federal fine of $73,487 was recorded.

Penalties & enforcement

On record with Medicare: 1 fine · $73,487 in total fines.

  • Federal fine

    May 24, 2024

    $73,487

Operator & ownership

Ownership
For profit - Limited Liability company
Occupancy
53.8 residents on an average day (84% of 64 beds)
Resident voice
Resident council
Medicare history
Certified for 31 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.