Nursing home report
Bossier City, LA · Medicare-certified · 64 beds
Heritage Manor Health & Rehab in Bossier City, LA has a very poor overall standing, with 1 out of 5 stars overall, 1-star health inspection and staffing ratings, and 2-star quality measures. It is listed as a Special Focus Facility candidate/attention flag, reported nurse staffing is below the federal benchmark (2.99 vs 4.1 hours per resident day), and there were no fines in the last 24 months.
Health inspections
Staffing
2.989 hrs/resident/day
Quality measures
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 2.989.
Hours per resident per day.
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
Residents with a fall causing major injury
Residents with pressure ulcers (bedsores)
Residents with a urinary tract infection
Residents who lost too much weight
Residents who were physically restrained
Residents needing more help with daily activities
Residents whose ability to walk got worse
Long-stay residents on antianxiety or sleep medication
Short-stay residents newly given an antipsychotic
Residents with a long-term catheter
Residents with new or worsening incontinence
Residents with depressive symptoms
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
Long-stay residents given the pneumonia vaccine
Short-stay residents given the seasonal flu vaccine
Short-stay residents given the pneumonia vaccine
The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited May 2024 — limited pattern, immediate jeopardy to residents.
F-Tag 584 — 42 CFR §483.10 — S/S: K
The home failed to run its operations effectively and efficiently using its available resources. Cited May 2024 — limited pattern, immediate jeopardy to residents.
F-Tag 835 — 42 CFR §483.70 — S/S: K
The home failed to have a registered nurse on duty enough hours each day and to keep a registered nurse as the full-time director of nursing. Cited March 2026 — widespread issue, potential for harm.
F-Tag 727 — 42 CFR §483.35 — S/S: F
The home failed to provide enough nursing staff each day and ensure a licensed nurse was in charge on every shift. Cited April 2025 — widespread issue, potential for harm.
F-Tag 725 — 42 CFR §483.35 — S/S: F
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited January 2026 — limited pattern, potential for harm.
F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: E
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
Health inspection found 2 health deficiencies.
Health inspection found 1 health deficiency.
Health inspection found 1 health deficiency.
A federal fine of $73,487 was recorded.
On record with Medicare: 1 fine · $73,487 in total fines.
Federal fine
May 24, 2024
Now operated by Heritage Manor Health & Rehab, previously Heritage Manor of Bossier.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.
