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Nursing home report

Heritage Manor Health & Rehab

Bossier City, LA · Medicare-certified · 64 beds

Needs attention
For-profit
Data as of September 1, 2026
1 of 5 overall

Heritage Manor Health & Rehab in Bossier City, LA has a 1 out of 5 overall rating, with 1-star health inspection and staffing ratings and 2-star quality measures. It is flagged for the lowest overall rating, has reported nurse staffing below the federal benchmark (2.99 vs 4.1 hours per resident per day), and has $0 in fines over the last 24 months.

Facility ratings

Health inspections

Staffing

2.989 hrs/resident/day

Quality measures

Last inspection: June 17, 2026Penalties, last 24 months: $0lowest overall rating

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 2.989.

Staffing detail

Registered nurses
0.22
Licensed practical nurses
1.23
Nurse aides
1.54
Weekend nursing
2.57

Hours per resident per day.

Total staff turnover: 59%
Registered nurse turnover: 60%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

40%25.7%Improving

Residents with a fall causing major injury

7.1%4.1%Improving

Residents with pressure ulcers (bedsores)

4.6%1.8%Improving

Residents with a urinary tract infection

0%0%No change

Residents who lost too much weight

4.3%4.8%No change

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

2.3%7.5%Worsening

Residents whose ability to walk got worse

—9.4%—

Long-stay residents on antianxiety or sleep medication

34.7%20.5%Improving

Short-stay residents newly given an antipsychotic

—12.2%—

Residents with a long-term catheter

1.2%1.3%No change

Residents with new or worsening incontinence

4.1%9.1%Worsening

Residents with depressive symptoms

0%0%No change

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

—100%—

Long-stay residents given the pneumonia vaccine

100%100%No change

Short-stay residents given the seasonal flu vaccine

—100%—

Short-stay residents given the pneumonia vaccine

100%90%Worsening

What the inspectors found

The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited May 2024 — limited pattern, immediate jeopardy to residents.

View the original federal record

F-Tag 584 — 42 CFR §483.10 — S/S: K

The home failed to run its operations effectively and efficiently using its available resources. Cited May 2024 — limited pattern, immediate jeopardy to residents.

View the original federal record

F-Tag 835 — 42 CFR §483.70 — S/S: K

The home failed to have a registered nurse on duty enough hours each day and to keep a registered nurse as the full-time director of nursing. Cited March 2026 — widespread issue, potential for harm.

View the original federal record

F-Tag 727 — 42 CFR §483.35 — S/S: F

The home failed to provide enough nursing staff each day and ensure a licensed nurse was in charge on every shift. Cited April 2025 — widespread issue, potential for harm.

View the original federal record

F-Tag 725 — 42 CFR §483.35 — S/S: F

The nursing home failed to make survey results easy for residents to see and to help them contact advocate agencies. Cited June 2026 — limited pattern, potential for harm.

View the original federal record

F-Tag 577 — 42 CFR §483.10 — S/S: E

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 8 health deficiencies.

    See what inspectors found
  3. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  4. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found
  5. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  6. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  7. PENALTY

    A federal fine of $73,487 was recorded.

Penalties & enforcement

On record with Medicare: 1 fine · $73,487 in total fines.

  • Federal fine

    May 24, 2024

    $73,487

Operator & ownership

Recent ownership change · Mar 1, 2024

Now operated by Heritage Manor Health & Rehab, previously Heritage Manor of Bossier.

Ownership
For profit - Limited Liability company
Occupancy
53.9 residents on an average day (84% of 64 beds)
Resident voice
Resident & family councils
Medicare history
Certified for 31 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.