The nursing home failed to protect residents from abuse and neglect by others. Cited July 2026 — isolated incident, actual harm.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: G
Nursing home report
Heritage Living Center
Conway, AR · Medicare-certified · 140 beds
Needs attention
Abuse citationFor-profitChain member
Data as of September 1, 2026
2 of 5 overall
Heritage Living Center in Conway, AR has a 2-star overall rating, with a 1-star health inspection rating and a recent abuse citation. Staffing is 3.60 hours per resident day, below the federal benchmark of 4.1, and the facility has had $13,065 in fines over the last 24 months.
Facility ratings
Health inspections
Staffing
3.5951 hrs/resident/day
Quality measures
Last inspection: July 24, 2026Penalties, last 24 months: $13,065recent abuse citation
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.5951.
Staffing detail
- Registered nurses
- 0.43
- Licensed practical nurses
- 0.86
- Nurse aides
- 2.31
- Weekend nursing
- 3.22
Hours per resident per day.
Total staff turnover: 38%
Registered nurse turnover: 25%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
4.2%5.8%Worsening
Residents with a fall causing major injury
4.5%6.8%Worsening
Residents with pressure ulcers (bedsores)
2%3.1%Worsening
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
1.2%2.6%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
4.1%6.9%Worsening
Residents whose ability to walk got worse
4%6.4%Worsening
Long-stay residents on antianxiety or sleep medication
15.9%14.1%Improving
Short-stay residents newly given an antipsychotic
0%0.8%Worsening
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
1.7%2.9%Worsening
Residents with depressive symptoms
0%0%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—98.2%—
Short-stay residents given the pneumonia vaccine
99.4%99.5%No change
What the inspectors found
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited July 2026 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
The home failed to conduct and document a full facility assessment to ensure it had the resources needed for daily care and emergencies. Cited November 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 838 — 42 CFR §483.70 — S/S: F
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited June 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited November 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- PENALTY
A federal fine of $13,065 was recorded.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $13,065 in total fines.
- $13,065
Federal fine
Jul 24, 2026
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of ANTHONY & BRYAN ADAMS · 38 homes · 3.7 stars avg
- Occupancy
- 125.5 residents on an average day (90% of 140 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 30 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.