Nursing home report
Registered name: HERITAGE LAKESIDE
RICE LAKE, WI · Medicare-certified · 50 beds
Dove Healthcare - Rice Lake has a 1-star overall rating, with a 1-star health inspection rating but stronger staffing at 5.18 hours per resident per day versus the 4.1 federal benchmark. It has no fines in the last 24 months, but it does have a recent abuse citation and recent inspection citations for treatment/care, food and fluids, and pressure ulcer care.
Health inspections
Staffing
5.1808 hrs/resident/day
Quality measures
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 5.1808.
Hours per resident per day.
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
Residents with a fall causing major injury
Residents with pressure ulcers (bedsores)
Residents with a urinary tract infection
Residents who lost too much weight
Residents who were physically restrained
Residents needing more help with daily activities
Residents whose ability to walk got worse
Long-stay residents on antianxiety or sleep medication
Short-stay residents newly given an antipsychotic
Residents with a long-term catheter
Residents with new or worsening incontinence
Residents with depressive symptoms
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
Long-stay residents given the pneumonia vaccine
Short-stay residents given the seasonal flu vaccine
Short-stay residents given the pneumonia vaccine
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited April 2026 — isolated incident, immediate jeopardy to residents.
F-Tag 684 — 42 CFR §483.25 — S/S: J
The home failed to provide enough food and fluids to keep residents healthy. Cited September 2024 — isolated incident, immediate jeopardy to residents.
F-Tag 692 — 42 CFR §483.25(g) — S/S: J
The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited September 2024 — isolated incident, actual harm.
F-Tag 686 — 42 CFR §483.25(b) — S/S: G
The home failed to ensure nurses and nurse aides had the needed skills to care for each resident and support their well-being. Cited July 2025 — widespread issue, potential for harm.
F-Tag 726 — 42 CFR §483.35 — S/S: F
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited January 2025 — widespread issue, potential for harm.
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
Reported nurse staffing met or exceeded the federal recommendation.
Health inspection found 9 health deficiencies.
Reported nurse staffing met or exceeded the federal recommendation.
Health inspection found 2 health deficiencies.
Health inspection found 2 health deficiencies.
Health inspection found 2 health deficiencies.
A federal payment denial was recorded.
A federal fine of $115,181 was recorded.
On record with Medicare: 1 fine · $115,181 in total fines · 1 payment denial.
Medicare/Medicaid payment denial
Jun 17, 2024
Federal fine
Jun 17, 2024
Now operated by Rice Lake Rehabilitation and Care Center LLC, previously First American Enterprises INC.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.
