HERITAGE LAKESIDE in Rice Lake, WI has a 1-star overall rating, with a 1-star health inspection rating, a 2-star quality rating, and a 4-star staffing rating. It reports 5.20 nurse staffing hours per resident day versus the 4.1 federal benchmark, and it has had $115,181 in fines in the last 24 months with a recent federal penalty.
Last inspection: October 20, 2025Penalties, last 24 months: $115,181recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 5.2031.
Staffing detail
Registered nurses
1.53
Licensed practical nurses
0.62
Nurse aides
3.06
Weekend nursing
4.30
Hours per resident per day.
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
22.2%Improving
Residents with a fall causing major injury
1.4%Worsening
Residents with pressure ulcers (bedsores)
4.1%Improving
Residents with a urinary tract infection
5.1%Improving
Residents who lost too much weight
3.3%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
14.6%Improving
Residents whose ability to walk got worse
14%Steady
Show all measures
Long-stay residents on antianxiety or sleep medication
26.6%Worsening
Short-stay residents newly given an antipsychotic
0%Steady
Residents with a long-term catheter
2.1%Worsening
Residents with new or worsening incontinence
21.7%Improving
Residents with depressive symptoms
16.8%Improving
Long-stay residents given the seasonal flu vaccine
94.3%Steady
Long-stay residents given the pneumonia vaccine
91.4%Improving
Short-stay residents given the seasonal flu vaccine
67.5%Steady
Short-stay residents given the pneumonia vaccine
88.7%Improving
What the inspectors found
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited September 2024 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: J
The home failed to provide enough food and fluids to keep residents healthy. Cited September 2024 — isolated incident, immediate jeopardy to residents.
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F-Tag 692 — 42 CFR §483.25(g) — S/S: J
The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited September 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: G
The home failed to ensure nurses and nurse aides had the needed skills to care for each resident and support their well-being. Cited July 2025 — widespread issue, potential for harm.
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F-Tag 726 — 42 CFR §483.35 — S/S: F
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited January 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
Recent history
STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
INSPECTION
Health inspection found 2 health deficiencies.
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INSPECTION
Health inspection found 2 health deficiencies.
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INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
PENALTY
A federal payment denial was recorded.
PENALTY
A federal fine of $115,181 was recorded.
Penalties & enforcement
On record with Medicare: 1 fine · $115,181 in total fines · 1 payment denial.
Medicare/Medicaid payment denial
Jun 17, 2024
105 days
Federal fine
Jun 17, 2024
$115,181
Operator & ownership
Ownership
For profit - Individual
Occupancy
40.8 residents on an average day (82% of 50 beds)
Resident voice
Resident council
Medicare history
Certified for 26 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.