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Nursing home report

HERITAGE LAKESIDE

RICE LAKE, WI · Medicare-certified · 50 beds

Needs attention
For-profit
1 of 5 overall

HERITAGE LAKESIDE in Rice Lake, WI has a 1-star overall rating, with a 1-star health inspection rating, a 2-star quality rating, and a 4-star staffing rating. It reports 5.20 nurse staffing hours per resident day versus the 4.1 federal benchmark, and it has had $115,181 in fines in the last 24 months with a recent federal penalty.

Facility ratings

Health inspections

Staffing

5.2031 hrs/resident/day

Quality measures

Last inspection: October 20, 2025Penalties, last 24 months: $115,181recent federal penalty

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 5.2031.

Staffing detail

Registered nurses
1.53
Licensed practical nurses
0.62
Nurse aides
3.06
Weekend nursing
4.30

Hours per resident per day.

Resident outcomes

How often residents experience these outcomes, with the direction over the past year.

Long-stay residents on antipsychotic medication

22.2%Improving

Residents with a fall causing major injury

1.4%Worsening

Residents with pressure ulcers (bedsores)

4.1%Improving

Residents with a urinary tract infection

5.1%Improving

Residents who lost too much weight

3.3%Improving

Residents who were physically restrained

0%Steady

Residents needing more help with daily activities

14.6%Improving

Residents whose ability to walk got worse

14%Steady
Show all measures

Long-stay residents on antianxiety or sleep medication

26.6%Worsening

Short-stay residents newly given an antipsychotic

0%Steady

Residents with a long-term catheter

2.1%Worsening

Residents with new or worsening incontinence

21.7%Improving

Residents with depressive symptoms

16.8%Improving

Long-stay residents given the seasonal flu vaccine

94.3%Steady

Long-stay residents given the pneumonia vaccine

91.4%Improving

Short-stay residents given the seasonal flu vaccine

67.5%Steady

Short-stay residents given the pneumonia vaccine

88.7%Improving

What the inspectors found

The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited September 2024 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 684 — 42 CFR §483.25 — S/S: J

The home failed to provide enough food and fluids to keep residents healthy. Cited September 2024 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 692 — 42 CFR §483.25(g) — S/S: J

The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited September 2024 — isolated incident, actual harm.

View the original federal record

F-Tag 686 — 42 CFR §483.25(b) — S/S: G

The home failed to ensure nurses and nurse aides had the needed skills to care for each resident and support their well-being. Cited July 2025 — widespread issue, potential for harm.

View the original federal record

F-Tag 726 — 42 CFR §483.35 — S/S: F

The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited January 2025 — widespread issue, potential for harm.

View the original federal record

F-Tag 812 — 42 CFR §483.60(i) — S/S: F

Recent history

  1. STAFFING

    Reported nurse staffing met or exceeded the federal recommendation.

  2. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found
  3. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found
  4. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found
  5. PENALTY

    A federal payment denial was recorded.

  6. PENALTY

    A federal fine of $115,181 was recorded.

Penalties & enforcement

On record with Medicare: 1 fine · $115,181 in total fines · 1 payment denial.

  • Medicare/Medicaid payment denial

    Jun 17, 2024

    105 days
  • Federal fine

    Jun 17, 2024

    $115,181

Operator & ownership

Ownership
For profit - Individual
Occupancy
40.8 residents on an average day (82% of 50 beds)
Resident voice
Resident council
Medicare history
Certified for 26 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.