The nursing home failed to protect residents from abuse and neglect by others. Cited October 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: G
Nursing home report
HERITAGE HILLS LIVING & REHABILITATION CENTER
MCALESTER, OK · Medicare-certified · 81 beds
Needs attention
Abuse citationFor-profit
Data as of July 1, 2026
1 of 5 overall
HERITAGE HILLS LIVING & REHABILITATION CENTER has a 1 out of 5 overall rating, with a 1-star health inspection rating, a recent abuse citation, and $73,288 in fines over the last 24 months. Staffing is 3.29 hours per resident per day, below the federal benchmark of 4.1, while the staffing rating is 3 stars and quality measures are 2 stars.
Facility ratings
Health inspections
Staffing
3.2937 hrs/resident/day
Quality measures
Last inspection: November 24, 2025Penalties, last 24 months: $73,288recent abuse citation
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.2937.
Staffing detail
- Registered nurses
- 0.28
- Licensed practical nurses
- 0.57
- Nurse aides
- 2.44
- Weekend nursing
- 3.30
Hours per resident per day.
Total staff turnover: 54%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
34.4%23.5%Improving
Residents with a fall causing major injury
6.9%3.5%Improving
Residents with pressure ulcers (bedsores)
2.5%7.2%Worsening
Residents with a urinary tract infection
5.2%7%Worsening
Residents who lost too much weight
5.7%12%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
0%0%No change
Residents whose ability to walk got worse
5.1%5.1%No change
Long-stay residents on antianxiety or sleep medication
32.1%26%Improving
Residents with a long-term catheter
7.2%2.7%Improving
Residents with new or worsening incontinence
22.3%23.8%Worsening
Residents with depressive symptoms
0%0%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the pneumonia vaccine
—73.2%—
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited October 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited October 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
The home failed to honor residents’ choices about treatment, research participation, and advance care instructions. Cited September 2022 — widespread issue, potential for harm.
View the original federal record
F-Tag 578 — 42 CFR §483.10 — S/S: F
The home failed to safeguard residents’ private information and keep each resident’s medical records properly maintained. Cited November 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 842 — 42 CFR §483.70 — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- PENALTY
A federal payment denial was recorded.
- PENALTY
A federal fine of $73,288 was recorded.
Penalties & enforcement
On record with Medicare: 1 fine · $73,288 in total fines · 1 payment denial.
- 2 days
Medicare/Medicaid payment denial
Oct 31, 2024
- $73,288
Federal fine
Oct 31, 2024
Operator & ownership
- Ownership
- For profit - Individual
- Occupancy
- 56.9 residents on an average day (70% of 81 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 29 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.