The nursing home failed to protect residents from abuse and neglect by others. Cited October 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: G
Nursing home report
HERITAGE HILLS LIVING & REHABILITATION CENTER
MCALESTER, OK · Medicare-certified · 81 beds
Needs attention
Abuse citationFor-profit
1 of 5 overall
1 out of 5 stars overall. Health inspection is also 1 star, staffing is 4 stars but reported nurse staffing is below the federal benchmark (3.43 vs 4.1 hours/resident/day), and the facility has $73,288 in fines in the last 24 months plus a recent abuse citation.
Facility ratings
Health inspections
Staffing
3.427 hrs/resident/day
Quality measures
Last inspection: November 24, 2025Penalties, last 24 months: $73,288recent abuse citation
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.427.
Staffing detail
- Registered nurses
- 0.36
- Licensed practical nurses
- 0.56
- Nurse aides
- 2.51
- Weekend nursing
- 3.33
Hours per resident per day.
Total staff turnover: 55%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
33.3%Improving
Residents with a fall causing major injury
4.9%Improving
Residents with pressure ulcers (bedsores)
3.6%Improving
Residents with a urinary tract infection
2.7%Steady
Residents who lost too much weight
10.2%Worsening
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
4.2%Improving
Residents whose ability to walk got worse
4.4%Steady
Show all measures
Long-stay residents on antianxiety or sleep medication
30%Worsening
Residents with a long-term catheter
2.8%Worsening
Residents with new or worsening incontinence
17.8%Improving
Residents with depressive symptoms
0%Steady
Long-stay residents given the seasonal flu vaccine
100%Steady
Long-stay residents given the pneumonia vaccine
99.1%Worsening
Short-stay residents given the pneumonia vaccine
64.1%Steady
What the inspectors found
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited October 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited October 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to honor residents’ choices about treatment, research participation, and advance care instructions. Cited September 2022 — widespread issue, potential for harm.
View the original federal record
F-Tag 578 — 42 CFR §483.10 — S/S: F
The home failed to safeguard residents’ private information and keep each resident’s medical records properly maintained. Cited November 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 842 — 42 CFR §483.70 — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- PENALTY
A federal payment denial was recorded.
- PENALTY
A federal fine of $73,288 was recorded.
Penalties & enforcement
On record with Medicare: 1 fine · $73,288 in total fines · 1 payment denial.
- 2 days
Medicare/Medicaid payment denial
Oct 31, 2024
- $73,288
Federal fine
Oct 31, 2024
Operator & ownership
- Ownership
- For profit - Individual
- Occupancy
- 54.3 residents on an average day (67% of 81 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 28 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.