The nursing home failed to protect residents from abuse and neglect by others. Cited January 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: G
Nursing home report
HERITAGE HEALTH CARE CENTER
OAKWOOD VILLAGE, OH · Medicare-certified · 60 beds
In good standing
For-profitChain member
Data as of July 1, 2026
2 of 5 overall
HERITAGE HEALTH CARE CENTER (Oakwood Village, OH) has a 2-star overall rating, with a 2-star health inspection rating and 1-star staffing rating, while quality measures are 5 stars. Reported nurse staffing is 2.77 hours per resident per day, below the federal benchmark of 4.1, and there were no fines in the last 24 months; recent inspection areas cited included abuse/neglect protection, safety/cleanliness, and infection prevention and control.
Facility ratings
Health inspections
Staffing
2.7674 hrs/resident/day
Quality measures
Last inspection: August 21, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 2.7674.
Staffing detail
- Registered nurses
- 0.28
- Licensed practical nurses
- 1.07
- Nurse aides
- 1.41
- Weekend nursing
- 2.51
Hours per resident per day.
Total staff turnover: 63%
Registered nurse turnover: 80%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
—13.6%—
Residents with a fall causing major injury
3.3%2.8%Improving
Residents with pressure ulcers (bedsores)
4.1%2.9%Improving
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
7.7%9.7%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
0%6.5%Worsening
Residents whose ability to walk got worse
—1.4%—
Long-stay residents on antianxiety or sleep medication
19.2%9.7%Improving
Residents with a long-term catheter
0%1.6%Worsening
Residents with new or worsening incontinence
15.7%19.1%Worsening
Residents with depressive symptoms
3.7%9.7%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—42.1%—
Long-stay residents given the pneumonia vaccine
36.7%19.4%Worsening
Short-stay residents given the pneumonia vaccine
—2.9%—
What the inspectors found
The nursing home failed to keep its areas safe, easy to use, clean, and comfortable for residents, staff, and visitors. Cited April 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 921 — 42 CFR §483.90 — S/S: F
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited November 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
The home failed to have a registered nurse on duty enough hours each day and to keep a registered nurse as the full-time director of nursing. Cited November 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 727 — 42 CFR §483.35 — S/S: F
The home failed to properly watch nurse aides' work and provide regular training. Cited July 2021 — widespread issue, potential for harm.
View the original federal record
F-Tag 730 — 42 CFR §483.35(e)(7) — S/S: F
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of EMBASSY HEALTHCARE · 35 homes · 2.4 stars avg
- Occupancy
- 34.5 residents on an average day (57% of 60 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 47 years
The most recent standard health inspection was more than two years ago.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.