The nursing home failed to protect residents from abuse and neglect by others. Cited January 2024 — isolated incident, actual harm.
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F-Tag 600 — 42 CFR §483.12 — S/S: G
Nursing home report
HERITAGE HEALTH CARE CENTER
OAKWOOD VILLAGE, OH · Medicare-certified · 60 beds
In good standing
For-profitChain member
2 of 5 overall
Heritage Health Care Center in Oakwood Village, OH has a 2-star overall rating, with 2 stars for health inspections and 1 star for staffing, while quality measures are 5 stars. Reported staffing is 2.76 hours per resident day, below the 4.1-hour federal benchmark, and there were no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
2.761 hrs/resident/day
Quality measures
Last inspection: August 21, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 2.761.
Staffing detail
- Registered nurses
- 0.28
- Licensed practical nurses
- 0.98
- Nurse aides
- 1.51
- Weekend nursing
- 2.59
Hours per resident per day.
Total staff turnover: 54%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
1.6%Steady
Residents with a fall causing major injury
2.4%Worsening
Residents with pressure ulcers (bedsores)
3.2%Worsening
Residents with a urinary tract infection
0%Steady
Residents who lost too much weight
10.6%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
0.9%Steady
Residents whose ability to walk got worse
1.4%Steady
Show all measures
Long-stay residents on antianxiety or sleep medication
15.9%Improving
Residents with a long-term catheter
0.6%Steady
Residents with new or worsening incontinence
19.1%Improving
Residents with depressive symptoms
3.6%Worsening
Long-stay residents given the seasonal flu vaccine
42.1%Steady
Long-stay residents given the pneumonia vaccine
29.9%Worsening
Short-stay residents given the pneumonia vaccine
5.6%Steady
What the inspectors found
The nursing home failed to keep its areas safe, easy to use, clean, and comfortable for residents, staff, and visitors. Cited April 2024 — widespread issue, potential for harm.
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F-Tag 921 — 42 CFR §483.90 — S/S: F
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited November 2023 — widespread issue, potential for harm.
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F-Tag 880 — 42 CFR §483.80(a) — S/S: F
The home failed to have a registered nurse on duty enough hours each day and to keep a registered nurse as the full-time director of nursing. Cited November 2023 — widespread issue, potential for harm.
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F-Tag 727 — 42 CFR §483.35 — S/S: F
The home failed to properly watch nurse aides' work and provide regular training. Cited July 2021 — widespread issue, potential for harm.
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F-Tag 730 — 42 CFR §483.35(e)(7) — S/S: F
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of EMBASSY HEALTHCARE · 35 homes · 2.6 stars avg
- Occupancy
- 34.8 residents on an average day (58% of 60 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 47 years
The most recent standard health inspection was more than two years ago.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.