The nursing home failed to make sure each resident got an accurate assessment of their needs and condition. Cited August 2024 — isolated incident, potential for harm.
View the original federal record
F-Tag 641 — 42 CFR §483.20(g) — S/S: D
Nursing home report
HERITAGE HALL WISE
WISE, VA · Medicare-certified · 97 beds
In good standing
For-profitChain member
4 of 5 overall
HERITAGE HALL WISE (Wise, VA) has an overall rating of 4 out of 5 stars, with strong health inspection results but weaker staffing at 2 out of 5 stars. Reported nurse staffing is 3.39 hours per resident per day, below the federal benchmark of 4.1, and there were $0 in fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.3899 hrs/resident/day
Quality measures
Last inspection: August 1, 2024Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.3899.
Staffing detail
- Registered nurses
- 0.36
- Licensed practical nurses
- 0.94
- Nurse aides
- 2.08
- Weekend nursing
- 2.79
Hours per resident per day.
Total staff turnover: 35%
Registered nurse turnover: 22%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
15.8%11.8%Improving
Residents with a fall causing major injury
6.2%10.3%Worsening
Residents with pressure ulcers (bedsores)
3.7%3.9%No change
Residents with a urinary tract infection
1.2%3.8%Worsening
Residents who lost too much weight
7.6%9.3%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
4.2%13.6%Worsening
Residents whose ability to walk got worse
11.7%16.4%Worsening
Long-stay residents on antianxiety or sleep medication
19%10.7%Improving
Short-stay residents newly given an antipsychotic
0%3%Worsening
Residents with a long-term catheter
0%0.7%Worsening
Residents with new or worsening incontinence
15.6%12.5%Improving
Residents with depressive symptoms
1.4%0%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—95.3%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—75.8%—
Short-stay residents given the pneumonia vaccine
95.1%92.1%Worsening
What the inspectors found
The home failed to complete and keep the resident’s care plan properly prepared, reviewed, and updated by the right health professionals. Cited August 2024 — isolated incident, potential for harm.
View the original federal record
F-Tag 657 — 42 CFR §483.21(b)(2) — S/S: D
The home failed to provide safe and appropriate breathing care when a resident needed it. Cited August 2024 — isolated incident, potential for harm.
View the original federal record
F-Tag 695 — 42 CFR §483.25(i) — S/S: D
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited August 2021 — isolated incident, potential for harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: D
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited August 2021 — isolated incident, potential for harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 8 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 9 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of HERITAGE HALL · 16 homes · 3.8 stars avg
- Occupancy
- 89.9 residents on an average day (93% of 97 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 25 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.