The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited June 2025 — limited pattern, immediate jeopardy to residents.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: K
Nursing home report
Heritage Hall - Tazewell
Registered name: HERITAGE HALL TAZEWELL
TAZEWELL, VA · Medicare-certified · 180 beds
Needs attention
For-profitChain member
Data as of July 1, 2026
2 of 5 overall
Heritage Hall - Tazewell has a 2-star overall rating, with a 1-star staffing rating and reported staffing below the federal benchmark (2.92 vs 4.1 hours per resident per day). It also has $78,553 in fines over the last 24 months and a recent federal penalty, while its health inspection rating is 3 stars and quality measures are 2 stars.
Facility ratings
Health inspections
Staffing
2.9225 hrs/resident/day
Quality measures
Last inspection: June 12, 2025Penalties, last 24 months: $78,553recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 2.9225.
Staffing detail
- Registered nurses
- 0.28
- Licensed practical nurses
- 0.76
- Nurse aides
- 1.89
- Weekend nursing
- 2.62
Hours per resident per day.
Total staff turnover: 39%
Registered nurse turnover: 43%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
17.3%11.9%Improving
Residents with a fall causing major injury
5%2.7%Improving
Residents with pressure ulcers (bedsores)
5.8%4.2%Improving
Residents with a urinary tract infection
3.7%3.4%No change
Residents who lost too much weight
5.6%9%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
23.5%12.4%Improving
Residents whose ability to walk got worse
21%18.1%Improving
Long-stay residents on antianxiety or sleep medication
29.2%27.1%Improving
Short-stay residents newly given an antipsychotic
0%0%No change
Residents with a long-term catheter
2%0%Improving
Residents with new or worsening incontinence
16%19.5%Worsening
Residents with depressive symptoms
2.6%5.7%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—91.2%—
Long-stay residents given the pneumonia vaccine
72.1%76.9%Improving
Short-stay residents given the seasonal flu vaccine
—28.6%—
Short-stay residents given the pneumonia vaccine
13.5%55.1%Improving
What the inspectors found
The home failed to properly label and securely store medications and biologicals. Cited May 2022 — limited pattern, potential for harm.
View the original federal record
F-Tag 761 — 42 CFR §483.45(g) — S/S: E
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited June 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: D
The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited June 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: D
The home failed to provide pharmacy services and a licensed pharmacist needed to meet each resident’s medication needs. Cited June 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 755 — 42 CFR §483.45 — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- PENALTY
A federal fine of $78,553 was recorded.
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 10 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $78,553 in total fines.
- $78,553
Federal fine
Jun 12, 2025
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of HERITAGE HALL · 16 homes · 3.9 stars avg
- Occupancy
- 157.1 residents on an average day (87% of 180 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 41 years
The most recent standard health inspection was more than two years ago.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.