Nursing home report
RICH CREEK, VA · Medicare-certified · 120 beds
Heritage Hall-Rich Creek has an overall 4 out of 5 stars, with a strong health inspection score and no fines in the last 24 months. The main caution is staffing: it has a 2-star staffing rating and reported nurse staffing of 3.58 hours per resident per day, below the federal benchmark of 4.1.
Health inspections
Staffing
3.5837 hrs/resident/day
Quality measures
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.5837.
Hours per resident per day.
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
Residents with a fall causing major injury
Residents with pressure ulcers (bedsores)
Residents with a urinary tract infection
Residents who lost too much weight
Residents who were physically restrained
Residents needing more help with daily activities
Residents whose ability to walk got worse
Long-stay residents on antianxiety or sleep medication
Short-stay residents newly given an antipsychotic
Residents with a long-term catheter
Residents with new or worsening incontinence
Residents with depressive symptoms
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
Long-stay residents given the pneumonia vaccine
Short-stay residents given the seasonal flu vaccine
Short-stay residents given the pneumonia vaccine
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited December 2021 — widespread issue, potential for harm.
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to provide enough nursing staff each day and ensure a licensed nurse was in charge on every shift. Cited March 2024 — limited pattern, potential for harm.
F-Tag 725 — 42 CFR §483.35 — S/S: E
The home failed to properly label and securely store medications and biologicals. Cited December 2021 — limited pattern, potential for harm.
F-Tag 761 — 42 CFR §483.45(g) — S/S: E
The nursing home failed to make sure each resident got an accurate assessment of their needs and condition. Cited March 2024 — isolated incident, potential for harm.
F-Tag 641 — 42 CFR §483.20(g) — S/S: D
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited March 2024 — isolated incident, potential for harm.
F-Tag 684 — 42 CFR §483.25 — S/S: D
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
Health inspection found 10 health deficiencies.
Health inspection found 2 health deficiencies.
Health inspection found 8 health deficiencies.
The most recent standard health inspection was more than two years ago.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.
