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Nursing home report

HERITAGE HALL NURSING CENTER

CENTRALIA, MO · Medicare-certified · 60 beds

In good standing
For-profitChain member
5 of 5 overall

HERITAGE HALL NURSING CENTER (CENTRALIA, MO) has a 5-star overall rating, with strong health inspection and quality measures scores, but a low 2-star staffing rating and reported nurse staffing below the federal benchmark (2.91 vs 4.1 hours per resident per day). It had $0 in fines in the last 24 months.

Facility ratings

Health inspections

Staffing

2.907 hrs/resident/day

Quality measures

Last inspection: November 6, 2025Penalties, last 24 months: $0

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 2.907.

Staffing detail

Registered nurses
0.55
Licensed practical nurses
0.44
Nurse aides
1.91
Weekend nursing
2.43

Hours per resident per day.

Total staff turnover: 65%
Registered nurse turnover: 29%

Resident outcomes

How often residents experience these outcomes, with the direction over the past year.

Long-stay residents on antipsychotic medication

13.4%Worsening

Residents with a fall causing major injury

4.4%Worsening

Residents with pressure ulcers (bedsores)

4.6%Worsening

Residents with a urinary tract infection

2.3%Worsening

Residents who lost too much weight

6.1%Worsening

Residents who were physically restrained

0%Steady

Residents needing more help with daily activities

14.8%Improving

Residents whose ability to walk got worse

14.6%Steady
Show all measures

Long-stay residents on antianxiety or sleep medication

15.3%Improving

Short-stay residents newly given an antipsychotic

0%Steady

Residents with a long-term catheter

1.9%Improving

Residents with new or worsening incontinence

8.8%Improving

Residents with depressive symptoms

4.1%Worsening

Long-stay residents given the seasonal flu vaccine

86.1%Steady

Long-stay residents given the pneumonia vaccine

94.8%Worsening

Short-stay residents given the seasonal flu vaccine

16.1%Steady

Short-stay residents given the pneumonia vaccine

81.9%Worsening

What the inspectors found

The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited August 2025 — widespread issue, potential for harm.

View the original federal record

F-Tag 880 — 42 CFR §483.80(a) — S/S: F

The home failed to have enough qualified staff to properly provide food and nutrition services. Cited June 2024 — widespread issue, potential for harm.

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F-Tag 801 — 42 CFR §483.60 — S/S: F

The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited June 2024 — widespread issue, potential for harm.

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F-Tag 812 — 42 CFR §483.60(i) — S/S: F

The home failed to properly hold, secure, and manage residents’ personal money kept by the facility. Cited August 2025 — limited pattern, potential for harm.

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F-Tag 568 — 42 CFR §483.10 — S/S: E

The nursing home failed to make sure each resident got an accurate assessment of their needs and condition. Cited August 2025 — limited pattern, potential for harm.

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F-Tag 641 — 42 CFR §483.20(g) — S/S: E

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  3. INSPECTION

    Health inspection found 4 health deficiencies.

    See what inspectors found
  4. INSPECTION

    Health inspection found 3 health deficiencies.

    See what inspectors found

Operator & ownership

Ownership
For profit - Corporation
Chain
Part of AMERICARE SENIOR LIVING · 23 homes · 3.5 stars avg
Occupancy
41.7 residents on an average day (70% of 60 beds)
Resident voice
Resident council
Medicare history
Certified for 36 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.