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Nursing home report

Heritage Hall Rehabilitation & Skilled Nursing

Registered name: HERITAGE HALL NURSING CENTER

CENTRALIA, MO · Medicare-certified · 60 beds

In good standing
For-profitChain member
Data as of July 1, 2026
4 of 5 overall

Heritage Hall Rehabilitation & Skilled Nursing in Centralia, MO has an overall rating of 4 out of 5 stars, with 4-star ratings for health inspections, staffing, and quality measures. It reported 3.26 nurse staffing hours per resident per day versus the 4.1 federal benchmark, had $0 in fines over the last 24 months, and recent inspection citations included infection prevention and food service issues.

Facility ratings

Health inspections

Staffing

3.2564 hrs/resident/day

Quality measures

Last inspection: November 6, 2025Penalties, last 24 months: $0

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.2564.

Staffing detail

Registered nurses
0.59
Licensed practical nurses
0.58
Nurse aides
2.08
Weekend nursing
2.59

Hours per resident per day.

Total staff turnover: 63%
Registered nurse turnover: 17%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

13%10.7%Improving

Residents with a fall causing major injury

5.9%0%Improving

Residents with pressure ulcers (bedsores)

2.6%3.6%Worsening

Residents with a urinary tract infection

0%0%No change

Residents who lost too much weight

7.4%10%Worsening

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

13.8%9.4%Improving

Residents whose ability to walk got worse

15.1%

Long-stay residents on antianxiety or sleep medication

20.7%28.1%Worsening

Short-stay residents newly given an antipsychotic

0%4.5%Worsening

Residents with a long-term catheter

0%0%No change

Residents with new or worsening incontinence

15.2%18.7%Worsening

Residents with depressive symptoms

6.2%3.1%Improving

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

86.1%

Long-stay residents given the pneumonia vaccine

91.2%91.4%No change

Short-stay residents given the seasonal flu vaccine

16.1%

Short-stay residents given the pneumonia vaccine

88.7%51.4%Worsening

What the inspectors found

The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited August 2025 — widespread issue, potential for harm.

View the original federal record

F-Tag 880 — 42 CFR §483.80(a) — S/S: F

The home failed to have enough qualified staff to properly provide food and nutrition services. Cited June 2024 — widespread issue, potential for harm.

View the original federal record

F-Tag 801 — 42 CFR §483.60 — S/S: F

The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited June 2024 — widespread issue, potential for harm.

View the original federal record

F-Tag 812 — 42 CFR §483.60(i) — S/S: F

The home failed to properly hold, secure, and manage residents’ personal money kept by the facility. Cited August 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 568 — 42 CFR §483.10 — S/S: E

The nursing home failed to make sure each resident got an accurate assessment of their needs and condition. Cited August 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 641 — 42 CFR §483.20(g) — S/S: E

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  3. INSPECTION

    Health inspection found 4 health deficiencies.

    See what inspectors found
  4. INSPECTION

    Health inspection found 3 health deficiencies.

    See what inspectors found

Operator & ownership

Ownership
For profit - Corporation
Chain
Part of AMERICARE SENIOR LIVING · 23 homes · 3.7 stars avg
Occupancy
42.8 residents on an average day (71% of 60 beds)
Resident voice
Resident council
Medicare history
Certified for 36 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.