The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited April 2019 — limited pattern, potential for harm.
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F-Tag 684 — 42 CFR §483.25 — S/S: E
Nursing home report
HERITAGE HALL - LAUREL MEADOWS
LAUREL FORK, VA · Medicare-certified · 60 beds
In good standing
For-profitChain member
5 of 5 overall
5-star overall facility with a 5-star health inspection, but staffing is low at 2.99 hours per resident per day versus the 4.1-hour federal benchmark. There were no fines in the last 24 months; recent cited issues included assessment accuracy, following care orders and resident preferences, and food storage/serving standards.
Facility ratings
Health inspections
Staffing
2.9926 hrs/resident/day
Quality measures
Last inspection: December 21, 2023Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 2.9926.
Staffing detail
- Registered nurses
- 0.44
- Licensed practical nurses
- 0.64
- Nurse aides
- 1.91
- Weekend nursing
- 2.58
Hours per resident per day.
Total staff turnover: 30%
Registered nurse turnover: 43%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
9.6%Worsening
Residents with a fall causing major injury
11.1%Improving
Residents with pressure ulcers (bedsores)
8.4%Improving
Residents with a urinary tract infection
2.4%Worsening
Residents who lost too much weight
9.5%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
22.7%Worsening
Residents whose ability to walk got worse
27.9%Improving
Show all measures
Long-stay residents on antianxiety or sleep medication
29.6%Worsening
Short-stay residents newly given an antipsychotic
0%Steady
Residents with a long-term catheter
0%Steady
Residents with new or worsening incontinence
36%Worsening
Residents with depressive symptoms
41.9%Improving
Long-stay residents given the seasonal flu vaccine
93%Steady
Long-stay residents given the pneumonia vaccine
95.4%Improving
Short-stay residents given the seasonal flu vaccine
42.4%Steady
Short-stay residents given the pneumonia vaccine
61.6%Improving
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited April 2019 — limited pattern, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: E
The nursing home failed to make sure each resident got an accurate assessment of their needs and condition. Cited December 2023 — isolated incident, potential for harm.
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F-Tag 641 — 42 CFR §483.20(g) — S/S: D
The nursing home failed to coordinate resident assessments with required screening and make needed service referrals. Cited December 2023 — isolated incident, potential for harm.
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F-Tag 644 — 42 CFR §483.20 — S/S: D
The home failed to complete and keep the resident’s care plan properly prepared, reviewed, and updated by the right health professionals. Cited December 2023 — isolated incident, potential for harm.
View the original federal record
F-Tag 657 — 42 CFR §483.21(b)(2) — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 7 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of HERITAGE HALL · 16 homes · 3.8 stars avg
- Occupancy
- 57.5 residents on an average day (96% of 60 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 28 years
The most recent standard health inspection was more than two years ago.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.