Heritage Hall Dillwyn has an overall 3 out of 5 stars, with a strong 4-star health inspection rating but very weak 1-star staffing and 2-star quality measures. Reported nurse staffing is 2.95 hours per resident per day, below the federal benchmark of 4.1, and there were $0 fines in the last 24 months.
Last inspection: March 20, 2024Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 2.9533.
Staffing detail
Registered nurses
0.49
Licensed practical nurses
0.63
Nurse aides
1.83
Weekend nursing
2.45
Hours per resident per day.
Total staff turnover: 55%
Registered nurse turnover: 75%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Last yrNowTrend
Long-stay residents on antipsychotic medication
10.5%14%Worsening
Residents with a fall causing major injury
8.2%8%No change
Residents with pressure ulcers (bedsores)
4.5%6.5%Worsening
Residents with a urinary tract infection
0%2.1%Worsening
Residents who lost too much weight
4.4%4.3%No change
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
30.6%27.9%Improving
Residents whose ability to walk got worse
19.5%21.3%Worsening
Long-stay residents on antianxiety or sleep medication
17.4%18.4%Worsening
Short-stay residents newly given an antipsychotic
3.6%0%Improving
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
10.3%45.4%Worsening
Residents with depressive symptoms
9.5%15.9%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Last yrNowTrend
Long-stay residents given the seasonal flu vaccine
—96.2%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—89.1%—
Short-stay residents given the pneumonia vaccine
97.8%75.7%Worsening
What the inspectors found
The nursing home failed to provide needed care and help with daily activities for residents who could not do them on their own. Cited March 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 677 — 42 CFR §483.24(a)(2) — S/S: E
The nursing home failed to make sure residents and staff were tested for COVID-19. Cited July 2022 — limited pattern, potential for harm.
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F-Tag 886 — 42 CFR §483.80 — S/S: E
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited March 2021 — limited pattern, potential for harm.
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F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: E
The nursing home failed to reasonably accommodate each resident’s needs and preferences. Cited March 2024 — isolated incident, potential for harm.
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F-Tag 558 — 42 CFR §483.10 — S/S: D
The nursing home failed to protect residents from abuse and neglect by others. Cited March 2024 — isolated incident, potential for harm.
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F-Tag 600 — 42 CFR §483.12 — S/S: D
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 9 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 7 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 9 health deficiencies.
See what inspectors found
Operator & ownership
Ownership
For profit - Limited Liability company
Chain
Part of HERITAGE HALL · 16 homes · 3.9 stars avg
Occupancy
56.4 residents on an average day (94% of 60 beds)
Resident voice
Resident council
Medicare history
Certified for 29 years
The most recent standard health inspection was more than two years ago.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.