GoodStanding

Nursing home report

HERITAGE HALL DILLWYN

DILLWYN, VA · Medicare-certified · 60 beds

In good standing
For-profitChain member
Data as of July 1, 2026
3 of 5 overall

Heritage Hall Dillwyn has an overall 3 out of 5 stars, with a strong 4-star health inspection rating but very weak 1-star staffing and 2-star quality measures. Reported nurse staffing is 2.95 hours per resident per day, below the federal benchmark of 4.1, and there were $0 fines in the last 24 months.

Facility ratings

Health inspections

Staffing

2.9533 hrs/resident/day

Quality measures

Last inspection: March 20, 2024Penalties, last 24 months: $0

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 2.9533.

Staffing detail

Registered nurses
0.49
Licensed practical nurses
0.63
Nurse aides
1.83
Weekend nursing
2.45

Hours per resident per day.

Total staff turnover: 55%
Registered nurse turnover: 75%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

10.5%14%Worsening

Residents with a fall causing major injury

8.2%8%No change

Residents with pressure ulcers (bedsores)

4.5%6.5%Worsening

Residents with a urinary tract infection

0%2.1%Worsening

Residents who lost too much weight

4.4%4.3%No change

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

30.6%27.9%Improving

Residents whose ability to walk got worse

19.5%21.3%Worsening

Long-stay residents on antianxiety or sleep medication

17.4%18.4%Worsening

Short-stay residents newly given an antipsychotic

3.6%0%Improving

Residents with a long-term catheter

0%0%No change

Residents with new or worsening incontinence

10.3%45.4%Worsening

Residents with depressive symptoms

9.5%15.9%Worsening

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

96.2%

Long-stay residents given the pneumonia vaccine

100%100%No change

Short-stay residents given the seasonal flu vaccine

89.1%

Short-stay residents given the pneumonia vaccine

97.8%75.7%Worsening

What the inspectors found

The nursing home failed to provide needed care and help with daily activities for residents who could not do them on their own. Cited March 2024 — limited pattern, potential for harm.

View the original federal record

F-Tag 677 — 42 CFR §483.24(a)(2) — S/S: E

The nursing home failed to make sure residents and staff were tested for COVID-19. Cited July 2022 — limited pattern, potential for harm.

View the original federal record

F-Tag 886 — 42 CFR §483.80 — S/S: E

The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited March 2021 — limited pattern, potential for harm.

View the original federal record

F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: E

The nursing home failed to reasonably accommodate each resident’s needs and preferences. Cited March 2024 — isolated incident, potential for harm.

View the original federal record

F-Tag 558 — 42 CFR §483.10 — S/S: D

The nursing home failed to protect residents from abuse and neglect by others. Cited March 2024 — isolated incident, potential for harm.

View the original federal record

F-Tag 600 — 42 CFR §483.12 — S/S: D

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 9 health deficiencies.

    See what inspectors found
  3. INSPECTION

    Health inspection found 7 health deficiencies.

    See what inspectors found
  4. INSPECTION

    Health inspection found 9 health deficiencies.

    See what inspectors found

Operator & ownership

Ownership
For profit - Limited Liability company
Chain
Part of HERITAGE HALL · 16 homes · 3.9 stars avg
Occupancy
56.4 residents on an average day (94% of 60 beds)
Resident voice
Resident council
Medicare history
Certified for 29 years

The most recent standard health inspection was more than two years ago.

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.