The home failed to have an ongoing quality review group that finds problems and makes corrective plans. Cited June 2019 — widespread issue, potential for harm.
View the original federal record
F-Tag 867 — 42 CFR §483.75 — S/S: F
Nursing home report
HERITAGE HALL CLINTWOOD
CLINTWOOD, VA · Medicare-certified · 100 beds
In good standing
For-profitChain member
4 of 5 overall
HERITAGE HALL CLINTWOOD has a 4 out of 5 star overall rating, with 4 stars for health inspections but weaker 2-star staffing and quality measures. Reported nurse staffing is 3.69 hours per resident per day, below the 4.1-hour federal benchmark, and there were no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.6881 hrs/resident/day
Quality measures
Last inspection: June 27, 2024Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.6881.
Staffing detail
- Registered nurses
- 0.32
- Licensed practical nurses
- 1.06
- Nurse aides
- 2.30
- Weekend nursing
- 2.97
Hours per resident per day.
Total staff turnover: 44%
Registered nurse turnover: 33%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
18.4%14.6%Improving
Residents with a fall causing major injury
1.4%1.3%No change
Residents with pressure ulcers (bedsores)
7.6%4.6%Improving
Residents with a urinary tract infection
5.6%5.2%No change
Residents who lost too much weight
7.2%7.9%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
9.1%10.9%Worsening
Residents whose ability to walk got worse
7.6%10.1%Worsening
Long-stay residents on antianxiety or sleep medication
31%26.3%Improving
Short-stay residents newly given an antipsychotic
3.4%2.5%Improving
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
7.9%11.7%Worsening
Residents with depressive symptoms
5.8%11.1%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—98.8%—
Long-stay residents given the pneumonia vaccine
98.6%93.5%Worsening
Short-stay residents given the seasonal flu vaccine
—72.5%—
Short-stay residents given the pneumonia vaccine
72.7%61.4%Worsening
What the inspectors found
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited June 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: E
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited June 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: E
The home failed to properly reduce or limit psychotropic medication use and try safer non-drug approaches when appropriate. Cited June 2019 — limited pattern, potential for harm.
View the original federal record
F-Tag 758 — 42 CFR §483.45(e) — S/S: E
The home failed to provide pharmacy services and a licensed pharmacist needed to meet each resident’s medication needs. Cited June 2019 — limited pattern, potential for harm.
View the original federal record
F-Tag 755 — 42 CFR §483.45 — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 8 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 9 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of HERITAGE HALL · 16 homes · 3.8 stars avg
- Occupancy
- 85.7 residents on an average day (86% of 100 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 29 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.