Heritage Hall - Brookneal has a 5-star overall rating, with 5-star health inspections and 4-star quality measures, but a low 2-star staffing rating and reported nurse staffing below the federal benchmark (3.27 vs 4.1 hours per resident per day). It had $0 in fines in the last 24 months, and recent inspection citations were noted in food handling, resident rights, and coverage notice areas.
Last inspection: July 31, 2024Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.2719.
Staffing detail
Registered nurses
0.34
Licensed practical nurses
0.92
Nurse aides
2.01
Weekend nursing
2.49
Hours per resident per day.
Total staff turnover: 38%
Registered nurse turnover: 50%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
15.3%Steady
Residents with a fall causing major injury
2%Worsening
Residents with pressure ulcers (bedsores)
3.3%Improving
Residents with a urinary tract infection
0.5%Improving
Residents who lost too much weight
6.9%Worsening
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
38.4%Improving
Residents whose ability to walk got worse
34.6%Worsening
Show all measures
Long-stay residents on antianxiety or sleep medication
24.5%Improving
Short-stay residents newly given an antipsychotic
0%Steady
Residents with a long-term catheter
0.5%Improving
Residents with new or worsening incontinence
26%Improving
Residents with depressive symptoms
1.1%Improving
Long-stay residents given the seasonal flu vaccine
98.2%Steady
Long-stay residents given the pneumonia vaccine
99.5%Worsening
Short-stay residents given the seasonal flu vaccine
81.2%Steady
Short-stay residents given the pneumonia vaccine
96.5%Worsening
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited January 2019 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to honor residents’ choices about treatment, research participation, and advance care instructions. Cited December 2021 — limited pattern, potential for harm.
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F-Tag 578 — 42 CFR §483.10 — S/S: E
The home failed to give residents clear notice about what Medicare or Medicaid would cover and what costs they might have to pay themselves. Cited December 2021 — isolated incident, potential for harm.
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F-Tag 582 — 42 CFR §483.10 — S/S: D
The nursing home failed to make sure each resident got an accurate assessment of their needs and condition. Cited December 2021 — isolated incident, potential for harm.
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F-Tag 641 — 42 CFR §483.20(g) — S/S: D
The home failed to complete and keep the resident’s care plan properly prepared, reviewed, and updated by the right health professionals. Cited December 2021 — isolated incident, potential for harm.
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F-Tag 657 — 42 CFR §483.21(b)(2) — S/S: D
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 7 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 6 health deficiencies.
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Operator & ownership
Ownership
For profit - Corporation
Chain
Part of HERITAGE HALL · 16 homes · 3.8 stars avg
Occupancy
55.3 residents on an average day (92% of 60 beds)
Resident voice
Resident council
Medicare history
Certified for 35 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.