HERITAGE HALL - BROOKNEAL has a 5 out of 5 overall rating, with strong health inspection and quality scores, but staffing is weak at 2 out of 5 and reported nurse staffing of 2.98 hours per resident per day is below the 4.1 federal benchmark. There were no fines in the last 24 months, though recent inspection citations were noted.
Last inspection: July 31, 2024Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 2.9837.
Staffing detail
Registered nurses
0.33
Licensed practical nurses
0.90
Nurse aides
1.75
Weekend nursing
2.44
Hours per resident per day.
Total staff turnover: 40%
Registered nurse turnover: 50%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Last yrNowTrend
Long-stay residents on antipsychotic medication
12.5%16.3%Worsening
Residents with a fall causing major injury
2%1.9%No change
Residents with pressure ulcers (bedsores)
2%4.5%Worsening
Residents with a urinary tract infection
0%1.9%Worsening
Residents who lost too much weight
4%9.4%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
50%52.2%Worsening
Residents whose ability to walk got worse
17.1%43.8%Worsening
Long-stay residents on antianxiety or sleep medication
25.5%20.8%Improving
Short-stay residents newly given an antipsychotic
0%0%No change
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
19.5%35.8%Worsening
Residents with depressive symptoms
0%0%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Last yrNowTrend
Long-stay residents given the seasonal flu vaccine
—98.2%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—81.2%—
Short-stay residents given the pneumonia vaccine
94.6%86.1%Worsening
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited January 2019 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to honor residents’ choices about treatment, research participation, and advance care instructions. Cited December 2021 — limited pattern, potential for harm.
View the original federal record
F-Tag 578 — 42 CFR §483.10 — S/S: E
The home failed to give residents clear notice about what Medicare or Medicaid would cover and what costs they might have to pay themselves. Cited December 2021 — isolated incident, potential for harm.
View the original federal record
F-Tag 582 — 42 CFR §483.10 — S/S: D
The nursing home failed to make sure each resident got an accurate assessment of their needs and condition. Cited December 2021 — isolated incident, potential for harm.
View the original federal record
F-Tag 641 — 42 CFR §483.20(g) — S/S: D
The home failed to complete and keep the resident’s care plan properly prepared, reviewed, and updated by the right health professionals. Cited December 2021 — isolated incident, potential for harm.
View the original federal record
F-Tag 657 — 42 CFR §483.21(b)(2) — S/S: D
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 7 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 6 health deficiencies.
See what inspectors found
Operator & ownership
Ownership
For profit - Corporation
Chain
Part of HERITAGE HALL · 16 homes · 3.9 stars avg
Occupancy
57.3 residents on an average day (96% of 60 beds)
Resident voice
Resident council
Medicare history
Certified for 35 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.