The nursing home failed to protect residents from abuse and neglect by others. Cited November 2019 — limited pattern, immediate jeopardy to residents.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: K
Nursing home report
Heritage Gardens Health Care Center
Loma Linda, CA · Medicare-certified · 110 beds
In good standing
For-profitChain member
4 of 5 overall
Heritage Gardens Health Care Center in Loma Linda has an overall rating of 4 out of 5 stars, with strong quality measures (5/5) but a low staffing rating (2/5). Reported nurse staffing is 4.06 hours per resident day, just below the federal benchmark of 4.1, and there were no fines in the last 24 months; recent inspection citations included abuse prevention, food safety, and infection control.
Facility ratings
Health inspections
Staffing
4.0595 hrs/resident/day
Quality measures
Last inspection: May 6, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.0595.
Staffing detail
- Registered nurses
- 0.31
- Licensed practical nurses
- 1.23
- Nurse aides
- 2.52
- Weekend nursing
- 3.75
Hours per resident per day.
Total staff turnover: 100%
Registered nurse turnover: 100%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
1.4%Improving
Residents with a fall causing major injury
2.1%Steady
Residents with pressure ulcers (bedsores)
6.5%Worsening
Residents with a urinary tract infection
0.7%Steady
Residents who lost too much weight
13.1%Worsening
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
3.6%Improving
Residents whose ability to walk got worse
9.3%Steady
Show all measures
Long-stay residents on antianxiety or sleep medication
9.4%Worsening
Short-stay residents newly given an antipsychotic
0%Steady
Residents with a long-term catheter
0%Steady
Residents with new or worsening incontinence
4.4%Worsening
Residents with depressive symptoms
1.2%Improving
Long-stay residents given the seasonal flu vaccine
100%Steady
Long-stay residents given the pneumonia vaccine
100%Steady
Short-stay residents given the seasonal flu vaccine
99.2%Steady
Short-stay residents given the pneumonia vaccine
100%Steady
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited January 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited January 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
The home failed to make food and drinks appealing and served them at a safe, appetizing temperature. Cited November 2019 — widespread issue, potential for harm.
View the original federal record
F-Tag 804 — 42 CFR §483.60 — S/S: F
The home failed to provide pharmacy services and a licensed pharmacist needed to meet each resident’s medication needs. Cited July 2022 — limited pattern, potential for harm.
View the original federal record
F-Tag 755 — 42 CFR §483.45 — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 8 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of PROGRESSIVE HEALTH CARE CENTERS · 5 homes · 3.8 stars avg
- Occupancy
- 98.3 residents on an average day (89% of 110 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 59 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.