The home failed to make sure residents fully understood their health status, care, and treatments. Cited April 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 552 — 42 CFR §483.10 — S/S: E
Nursing home report
HERITAGE COURT POST ACUTE OF SCOTTSDALE
SCOTTSDALE, AZ · Medicare-certified · 108 beds
In good standing
For-profitChain member
Data as of July 1, 2026
5 of 5 overall
Heritage Court Post Acute of Scottsdale has an overall 5-star rating, with strong health inspection and quality ratings, but a low 2-star staffing rating and reported nurse staffing below the federal benchmark (3.31 vs 4.1 hours per resident per day). It had no fines in the last 24 months, though recent inspection citations included resident communication, abuse/neglect reporting, and accident-hazard supervision issues.
Facility ratings
Health inspections
Staffing
3.3094 hrs/resident/day
Quality measures
Last inspection: September 9, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.3094.
Staffing detail
- Registered nurses
- 0.47
- Licensed practical nurses
- 1.09
- Nurse aides
- 1.75
- Weekend nursing
- 2.90
Hours per resident per day.
Total staff turnover: 51%
Registered nurse turnover: 70%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
3.6%0%Improving
Residents with a fall causing major injury
2.4%0%Improving
Residents with pressure ulcers (bedsores)
3.7%3.1%Improving
Residents with a urinary tract infection
0%2.2%Worsening
Residents who lost too much weight
9.1%4.9%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
6.2%15%Worsening
Residents whose ability to walk got worse
—19.8%—
Long-stay residents on antianxiety or sleep medication
15.2%12.2%Improving
Short-stay residents newly given an antipsychotic
1.5%1.2%No change
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
17.1%31.8%Worsening
Residents with depressive symptoms
5%13.2%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—97.7%—
Long-stay residents given the pneumonia vaccine
100%82.2%Worsening
Short-stay residents given the seasonal flu vaccine
—96%—
Short-stay residents given the pneumonia vaccine
97.6%96.8%Worsening
What the inspectors found
The home failed to promptly report suspected abuse, neglect, or theft and share the investigation results with the proper authorities. Cited September 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 609 — 42 CFR §483.12 — S/S: D
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited April 2025 — isolated incident, potential for harm.
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F-Tag 689 — 42 CFR §483.25(d) — S/S: D
The home failed to provide proper bladder and bowel care, including catheter care and steps to prevent urinary tract infections. Cited April 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 690 — 42 CFR §483.25(e) — S/S: D
The home failed to provide safe and appropriate breathing care when a resident needed it. Cited April 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 695 — 42 CFR §483.25(i) — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of THE ENSIGN GROUP · 346 homes · 3.2 stars avg
- Occupancy
- 83 residents on an average day (77% of 108 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 43 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.