The home failed to make sure residents fully understood their health status, care, and treatments. Cited April 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 552 — 42 CFR §483.10 — S/S: E
Nursing home report
HERITAGE COURT POST ACUTE OF SCOTTSDALE
SCOTTSDALE, AZ · Medicare-certified · 108 beds
In good standing
For-profitChain member
5 of 5 overall
5 of 5 stars overall, with strong health inspection and quality ratings, but a low 2 of 5 staffing rating and reported nurse staffing below the federal benchmark (3.35 vs 4.1 hours per resident per day). No fines were reported in the last 24 months, though recent inspection citations included resident communication, abuse reporting, and accident hazard issues.
Facility ratings
Health inspections
Staffing
3.3463 hrs/resident/day
Quality measures
Last inspection: September 9, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.3463.
Staffing detail
- Registered nurses
- 0.37
- Licensed practical nurses
- 1.18
- Nurse aides
- 1.80
- Weekend nursing
- 2.89
Hours per resident per day.
Total staff turnover: 46%
Registered nurse turnover: 58%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
1.8%Worsening
Residents with a fall causing major injury
1.8%Improving
Residents with pressure ulcers (bedsores)
3.5%Steady
Residents with a urinary tract infection
1.8%Improving
Residents who lost too much weight
6.6%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
5.3%Worsening
Residents whose ability to walk got worse
17.5%Steady
Show all measures
Long-stay residents on antianxiety or sleep medication
15.3%Improving
Short-stay residents newly given an antipsychotic
0.9%Steady
Residents with a long-term catheter
0%Steady
Residents with new or worsening incontinence
18%Worsening
Residents with depressive symptoms
7.7%Worsening
Long-stay residents given the seasonal flu vaccine
97.7%Steady
Long-stay residents given the pneumonia vaccine
98.8%Steady
Short-stay residents given the seasonal flu vaccine
96%Steady
Short-stay residents given the pneumonia vaccine
97.3%Improving
What the inspectors found
The home failed to promptly report suspected abuse, neglect, or theft and share the investigation results with the proper authorities. Cited September 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 609 — 42 CFR §483.12 — S/S: D
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited April 2025 — isolated incident, potential for harm.
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F-Tag 689 — 42 CFR §483.25(d) — S/S: D
The home failed to provide proper bladder and bowel care, including catheter care and steps to prevent urinary tract infections. Cited April 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 690 — 42 CFR §483.25(e) — S/S: D
The home failed to provide safe and appropriate breathing care when a resident needed it. Cited April 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 695 — 42 CFR §483.25(i) — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of THE ENSIGN GROUP · 338 homes · 3.2 stars avg
- Occupancy
- 73.9 residents on an average day (68% of 108 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 43 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.