Heritage Convalescent Center in Amarillo, TX has a 2-star overall rating, with especially weak staffing at 1 star and reported nurse staffing below the federal benchmark (3.58 vs 4.1 hours per resident per day). Its health inspection rating is 3 stars, quality measures are 2 stars, and it had $0 in fines over the last 24 months.
Last inspection: December 4, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.5762.
Staffing detail
Registered nurses
0.22
Licensed practical nurses
1.15
Nurse aides
2.21
Weekend nursing
3.18
Hours per resident per day.
Total staff turnover: 61%
Registered nurse turnover: 73%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
6.2%Improving
Residents with a fall causing major injury
4.2%Steady
Residents with pressure ulcers (bedsores)
3.5%Improving
Residents with a urinary tract infection
1.9%Worsening
Residents who lost too much weight
3.3%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
15.4%Worsening
Residents whose ability to walk got worse
34.6%Worsening
Show all measures
Long-stay residents on antianxiety or sleep medication
16.2%Improving
Short-stay residents newly given an antipsychotic
0%Steady
Residents with a long-term catheter
1.1%Steady
Residents with new or worsening incontinence
31.6%Worsening
Residents with depressive symptoms
1%Improving
Long-stay residents given the seasonal flu vaccine
95%Steady
Long-stay residents given the pneumonia vaccine
100%Steady
Short-stay residents given the seasonal flu vaccine
88.3%Steady
Short-stay residents given the pneumonia vaccine
100%Steady
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited September 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to have a registered nurse on duty enough hours each day and to keep a registered nurse as the full-time director of nursing. Cited March 2024 — widespread issue, potential for harm.
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F-Tag 727 — 42 CFR §483.35 — S/S: F
The home failed to post the required contact information for state agencies and advocacy groups, and the notice that residents can file complaints. Cited August 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 575 — 42 CFR §483.10 — S/S: F
The nursing home failed to reasonably accommodate each resident’s needs and preferences. Cited December 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 558 — 42 CFR §483.10 — S/S: E
The home failed to protect residents’ right to organize and take part in resident and family groups. Cited December 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 565 — 42 CFR §483.10 — S/S: E
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 8 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
INSPECTION
Health inspection found 1 health deficiency.
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Operator & ownership
Ownership
For profit - Corporation
Occupancy
73.8 residents on an average day (64% of 116 beds)
Resident voice
Resident council
Medicare history
Certified for 42 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.