HERITAGE CONVALESCENT CENTER (Amarillo, TX) has a 2 out of 5 overall rating. The main concern is staffing, rated 1 out of 5, with reported nurse staffing at 4.00 hours per resident per day, slightly below the federal benchmark of 4.1; there were no fines in the last 24 months.
Last inspection: December 4, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.9961.
Staffing detail
Registered nurses
0.33
Licensed practical nurses
1.43
Nurse aides
2.23
Weekend nursing
3.48
Hours per resident per day.
Total staff turnover: 57%
Registered nurse turnover: 57%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Last yrNowTrend
Long-stay residents on antipsychotic medication
10.5%6.9%Improving
Residents with a fall causing major injury
7.5%1.5%Improving
Residents with pressure ulcers (bedsores)
2%4.5%Worsening
Residents with a urinary tract infection
2%3%Worsening
Residents who lost too much weight
0%3.2%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
17%21.7%Worsening
Residents whose ability to walk got worse
34.3%30.4%Improving
Long-stay residents on antianxiety or sleep medication
17%9.4%Improving
Short-stay residents newly given an antipsychotic
0%2.7%Worsening
Residents with a long-term catheter
2.2%0%Improving
Residents with new or worsening incontinence
18.5%29.6%Worsening
Residents with depressive symptoms
0%0%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Last yrNowTrend
Long-stay residents given the seasonal flu vaccine
—95%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—88.3%—
Short-stay residents given the pneumonia vaccine
100%100%No change
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited September 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to have a registered nurse on duty enough hours each day and to keep a registered nurse as the full-time director of nursing. Cited March 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 727 — 42 CFR §483.35 — S/S: F
The home failed to post the required contact information for state agencies and advocacy groups, and the notice that residents can file complaints. Cited August 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 575 — 42 CFR §483.10 — S/S: F
The nursing home failed to reasonably accommodate each resident’s needs and preferences. Cited December 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 558 — 42 CFR §483.10 — S/S: E
The home failed to protect residents’ right to organize and take part in resident and family groups. Cited December 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 565 — 42 CFR §483.10 — S/S: E
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 8 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Operator & ownership
Ownership
For profit - Corporation
Occupancy
72 residents on an average day (62% of 116 beds)
Resident voice
Resident council
Medicare history
Certified for 42 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.