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Nursing home report

HERITAGE CONVALESCENT CENTER

AMARILLO, TX · Medicare-certified · 116 beds

In good standing
For-profit
2 of 5 overall

Heritage Convalescent Center in Amarillo, TX has a 2-star overall rating, with especially weak staffing at 1 star and reported nurse staffing below the federal benchmark (3.58 vs 4.1 hours per resident per day). Its health inspection rating is 3 stars, quality measures are 2 stars, and it had $0 in fines over the last 24 months.

Facility ratings

Health inspections

Staffing

3.5762 hrs/resident/day

Quality measures

Last inspection: December 4, 2025Penalties, last 24 months: $0

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.5762.

Staffing detail

Registered nurses
0.22
Licensed practical nurses
1.15
Nurse aides
2.21
Weekend nursing
3.18

Hours per resident per day.

Total staff turnover: 61%
Registered nurse turnover: 73%

Resident outcomes

How often residents experience these outcomes, with the direction over the past year.

Long-stay residents on antipsychotic medication

6.2%Improving

Residents with a fall causing major injury

4.2%Steady

Residents with pressure ulcers (bedsores)

3.5%Improving

Residents with a urinary tract infection

1.9%Worsening

Residents who lost too much weight

3.3%Improving

Residents who were physically restrained

0%Steady

Residents needing more help with daily activities

15.4%Worsening

Residents whose ability to walk got worse

34.6%Worsening
Show all measures

Long-stay residents on antianxiety or sleep medication

16.2%Improving

Short-stay residents newly given an antipsychotic

0%Steady

Residents with a long-term catheter

1.1%Steady

Residents with new or worsening incontinence

31.6%Worsening

Residents with depressive symptoms

1%Improving

Long-stay residents given the seasonal flu vaccine

95%Steady

Long-stay residents given the pneumonia vaccine

100%Steady

Short-stay residents given the seasonal flu vaccine

88.3%Steady

Short-stay residents given the pneumonia vaccine

100%Steady

What the inspectors found

The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited September 2025 — widespread issue, potential for harm.

View the original federal record

F-Tag 812 — 42 CFR §483.60(i) — S/S: F

The home failed to have a registered nurse on duty enough hours each day and to keep a registered nurse as the full-time director of nursing. Cited March 2024 — widespread issue, potential for harm.

View the original federal record

F-Tag 727 — 42 CFR §483.35 — S/S: F

The home failed to post the required contact information for state agencies and advocacy groups, and the notice that residents can file complaints. Cited August 2023 — widespread issue, potential for harm.

View the original federal record

F-Tag 575 — 42 CFR §483.10 — S/S: F

The nursing home failed to reasonably accommodate each resident’s needs and preferences. Cited December 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 558 — 42 CFR §483.10 — S/S: E

The home failed to protect residents’ right to organize and take part in resident and family groups. Cited December 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 565 — 42 CFR §483.10 — S/S: E

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 8 health deficiencies.

    See what inspectors found
  3. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  4. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found

Operator & ownership

Ownership
For profit - Corporation
Occupancy
73.8 residents on an average day (64% of 116 beds)
Resident voice
Resident council
Medicare history
Certified for 42 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.