HERITAGE CENTER, THE (MORRISTOWN, TN) has a 3-star overall rating, with a 2-star health inspection rating, 3-star staffing, and 5-star quality measures. Reported nurse staffing is 3.42 hours per resident per day, below the federal benchmark of 4.1, and there were no fines in the last 24 months.
Last inspection: June 4, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.4208.
Staffing detail
Registered nurses
0.67
Licensed practical nurses
0.99
Nurse aides
1.75
Weekend nursing
2.77
Hours per resident per day.
Total staff turnover: 39%
Registered nurse turnover: 17%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Last yrNowTrend
Long-stay residents on antipsychotic medication
11.1%14%Worsening
Residents with a fall causing major injury
3.7%1.4%Improving
Residents with pressure ulcers (bedsores)
4.3%1.5%Improving
Residents with a urinary tract infection
1.2%0%Improving
Residents who lost too much weight
11.5%7%Improving
Residents who were physically restrained
3.7%1.4%Improving
Residents needing more help with daily activities
9.1%15.4%Worsening
Residents whose ability to walk got worse
—27.1%—
Long-stay residents on antianxiety or sleep medication
37.1%36.8%No change
Short-stay residents newly given an antipsychotic
0.7%1.2%No change
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
15.9%20.3%Worsening
Residents with depressive symptoms
6.5%1.5%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Last yrNowTrend
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—90.9%—
Short-stay residents given the pneumonia vaccine
96.1%81.6%Worsening
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited February 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to provide safe, appropriate dialysis care for a resident who needed it. Cited June 2025 — limited pattern, potential for harm.
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F-Tag 698 — 42 CFR §483.25(l) — S/S: E
The nursing home failed to make sure each resident got an accurate assessment of their needs and condition. Cited June 2025 — isolated incident, potential for harm.
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F-Tag 641 — 42 CFR §483.20(g) — S/S: D
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited June 2025 — isolated incident, potential for harm.
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F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: D
The home failed to properly label and securely store medications and biologicals. Cited June 2025 — isolated incident, potential for harm.
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F-Tag 761 — 42 CFR §483.45(g) — S/S: D
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 8 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 9 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
Operator & ownership
Ownership
For profit - Corporation
Chain
Part of LIFE CARE CENTERS OF AMERICA · 194 homes · 3.5 stars avg
Occupancy
111 residents on an average day (56% of 197 beds)
Resident voice
Resident council
Medicare history
Certified for 37 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.