The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited June 2024 — isolated incident, actual harm.
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F-Tag 684 — 42 CFR §483.25 — S/S: G
Nursing home report
Heritage Care And Rehabilitation Center
Mason City, IA · Medicare-certified · 71 beds
In good standing
For-profitChain member
2 of 5 overall
Heritage Care And Rehabilitation Center in Mason City has a 2-star overall rating, with a 1-star staffing rating and nurse staffing below the federal benchmark (3.30 vs. 4.1 hours per resident per day). Its health inspection and quality measures are both 3 stars, and it had no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.3038 hrs/resident/day
Quality measures
Last inspection: August 14, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.3038.
Staffing detail
- Registered nurses
- 0.37
- Licensed practical nurses
- 0.81
- Nurse aides
- 2.13
- Weekend nursing
- 2.84
Hours per resident per day.
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
25.5%Improving
Residents with a fall causing major injury
2.9%Improving
Residents with pressure ulcers (bedsores)
6.5%Worsening
Residents with a urinary tract infection
1%Improving
Residents who lost too much weight
5.6%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
7.8%Improving
Residents whose ability to walk got worse
15.2%Improving
Show all measures
Long-stay residents on antianxiety or sleep medication
23%Worsening
Short-stay residents newly given an antipsychotic
0.7%Worsening
Residents with a long-term catheter
1.5%Improving
Residents with new or worsening incontinence
20.1%Improving
Residents with depressive symptoms
6.6%Improving
Long-stay residents given the seasonal flu vaccine
98%Steady
Long-stay residents given the pneumonia vaccine
99%Worsening
Short-stay residents given the seasonal flu vaccine
81.6%Steady
Short-stay residents given the pneumonia vaccine
94.5%Improving
What the inspectors found
The home failed to make food and drinks appealing and served them at a safe, appetizing temperature. Cited August 2025 — limited pattern, potential for harm.
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F-Tag 804 — 42 CFR §483.60 — S/S: E
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited August 2025 — limited pattern, potential for harm.
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F-Tag 812 — 42 CFR §483.60(i) — S/S: E
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited August 2025 — limited pattern, potential for harm.
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F-Tag 880 — 42 CFR §483.80(a) — S/S: E
The home failed to provide appropriate care to help a resident maintain or improve movement and mobility. Cited August 2025 — isolated incident, potential for harm.
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F-Tag 688 — 42 CFR §483.25(c) — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of LEGACY HEALTHCARE · 89 homes · 2.9 stars avg
- Occupancy
- 60.5 residents on an average day (85% of 71 beds)
- Medicare history
- Certified for 28 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.