The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited June 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: G
Nursing home report
Heritage Care And Rehabilitation Center
Mason City, IA · Medicare-certified · 71 beds
In good standing
For-profitChain member
Data as of July 1, 2026
2 of 5 overall
Heritage Care And Rehabilitation Center in Mason City, IA has an overall rating of 2 out of 5 stars, with a 1-star staffing rating and 2-star quality measures rating. Reported nurse staffing is 3.33 hours per resident per day, below the federal benchmark of 4.1, and there were $0 in fines in the last 24 months; recent inspection issues included treatment and care orders, food temperature and palatability, and food storage/serving standards.
Facility ratings
Health inspections
Staffing
3.3336 hrs/resident/day
Quality measures
Last inspection: August 14, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.3336.
Staffing detail
- Registered nurses
- 0.34
- Licensed practical nurses
- 0.77
- Nurse aides
- 2.23
- Weekend nursing
- 2.77
Hours per resident per day.
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
28.1%22.5%Improving
Residents with a fall causing major injury
4%1.9%Improving
Residents with pressure ulcers (bedsores)
7.9%2.3%Improving
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
12.2%2%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
7.9%2.2%Improving
Residents whose ability to walk got worse
14.3%0%Improving
Long-stay residents on antianxiety or sleep medication
19.5%24.5%Worsening
Short-stay residents newly given an antipsychotic
0%2%Worsening
Residents with a long-term catheter
2.2%1.5%Improving
Residents with new or worsening incontinence
17.1%27.5%Worsening
Residents with depressive symptoms
4.5%7.8%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—98%—
Long-stay residents given the pneumonia vaccine
98%100%Improving
Short-stay residents given the seasonal flu vaccine
—81.6%—
Short-stay residents given the pneumonia vaccine
94.6%98.5%Improving
What the inspectors found
The home failed to make food and drinks appealing and served them at a safe, appetizing temperature. Cited August 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 804 — 42 CFR §483.60 — S/S: E
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited August 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: E
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited August 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: E
The home failed to provide appropriate care to help a resident maintain or improve movement and mobility. Cited August 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 688 — 42 CFR §483.25(c) — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
Operator & ownership
Recent ownership change · Aug 15, 2024
Now operated by Heritage Care & Rehabilitation Center, previously Heritage Care and Rehabilitation Center.
- Ownership
- For profit - Corporation
- Chain
- Part of LEGACY HEALTHCARE · 89 homes · 3 stars avg
- Occupancy
- 62.9 residents on an average day (89% of 71 beds)
- Medicare history
- Certified for 28 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.