The home failed to create and carry out a timely plan to meet a new resident’s most immediate needs after admission. Cited February 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 655 — 42 CFR §483.21 — S/S: D
Nursing home report
Helen Hayes Hospital
Registered name: Helen Hayes Hospital R H C F
West Haverstraw, NY · Medicare-certified · 25 beds
In good standing
Government-runChain member
Data as of July 1, 2026
5 of 5 overall
Helen Hayes Hospital has an overall 5 out of 5 stars, with 5-star ratings for health inspections, staffing, and quality measures. It reports 6.81 nurse staffing hours per resident per day versus the 4.1 federal benchmark, had $0 in fines in the last 24 months, and the recent inspection cited a failure to put in place a plan for a resident's most immediate needs within 48 hours of admission.
Facility ratings
Health inspections
Staffing
6.8114 hrs/resident/day
Quality measures
Last inspection: February 7, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 6.8114.
Staffing detail
- Registered nurses
- 3.15
- Licensed practical nurses
- 0.00
- Nurse aides
- 3.66
- Weekend nursing
- 5.78
Hours per resident per day.
Total staff turnover: 34%
Registered nurse turnover: 28%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Short-stay residents newly given an antipsychotic
1.2%0%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Short-stay residents given the seasonal flu vaccine
—99.5%—
Short-stay residents given the pneumonia vaccine
100%100%No change
What the inspectors found
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Operator & ownership
- Ownership
- Government - State
- Chain
- Part of STATE OF NEW YORK COMPTROLLER'S OFFICE · 6 homes · 4.5 stars avg
- Occupancy
- 19.9 residents on an average day (80% of 25 beds)
- Medicare history
- Certified for 26 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.