The nursing home failed to ensure residents received the behavioral health care and services they needed. Cited January 2024 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 740 — 42 CFR §483.40 — S/S: J
Nursing home report
Heights Care & Rehabilitation LLC
DENVER, CO · Medicare-certified · 110 beds
Needs attention
Abuse citationFor-profitChain member
2 of 5 overall
Heights Care & Rehabilitation LLC has a 2-star overall rating, with a 1-star health inspection rating, 3-star staffing, and 5-star quality measures. It also has a recent abuse citation, $28,912 in fines over the last 24 months, and reported nurse staffing of 3.17 hours per resident per day versus the 4.1 federal benchmark.
Facility ratings
Health inspections
Staffing
3.172 hrs/resident/day
Quality measures
Last inspection: December 9, 2025Penalties, last 24 months: $28,912recent abuse citation
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.172.
Staffing detail
- Registered nurses
- 0.59
- Licensed practical nurses
- 0.80
- Nurse aides
- 1.78
- Weekend nursing
- 2.79
Hours per resident per day.
Total staff turnover: 71%
Registered nurse turnover: 67%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
25%19.6%Improving
Residents with a fall causing major injury
1.6%1.4%No change
Residents with pressure ulcers (bedsores)
8.6%10.3%Worsening
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
3.4%4.5%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
5.3%3.1%Improving
Residents whose ability to walk got worse
8.2%3.9%Improving
Long-stay residents on antianxiety or sleep medication
5.1%10.1%Worsening
Short-stay residents newly given an antipsychotic
—5.7%—
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
13.4%11.8%Improving
Residents with depressive symptoms
5.2%4.8%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
95.2%98.6%Improving
Short-stay residents given the seasonal flu vaccine
—75%—
Short-stay residents given the pneumonia vaccine
100%66.7%Worsening
What the inspectors found
The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited May 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: G
The home failed to have an ongoing quality review group that finds problems and makes corrective plans. Cited January 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 867 — 42 CFR §483.75 — S/S: G
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited August 2023 — isolated incident, actual harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: G
The home failed to provide proper bladder and bowel care, including catheter care and steps to prevent urinary tract infections. Cited August 2023 — isolated incident, actual harm.
View the original federal record
F-Tag 690 — 42 CFR §483.25(e) — S/S: G
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- PENALTY
A federal fine of $28,912 was recorded.
Penalties & enforcement
On record with Medicare: 3 fines · $77,665 in total fines · 1 payment denial.
- $28,912
Federal fine
May 15, 2024
- 37 days
Medicare/Medicaid payment denial
Jan 11, 2024
- $39,247
Federal fine
Jan 11, 2024
- $9,506
Federal fine
Jun 15, 2023
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of PACS GROUP · 279 homes · 3 stars avg
- Occupancy
- 72.7 residents on an average day (66% of 110 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 41 years
The most recent standard health inspection was more than two years ago.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.