Nursing home report
Registered name: Hegg Memorial Health Center
Rock Valley, IA · Medicare-certified · 60 beds
Whispering Heights in Rock Valley has an overall 5-star rating, with strong staffing and no fines in the last 24 months. Its health inspection rating is 4 stars, quality measures are 3 stars, and reported nurse staffing is slightly below the federal benchmark (4.02 vs. 4.1 hours per resident per day).
Health inspections
Staffing
4.0156 hrs/resident/day
Quality measures
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.0156.
Hours per resident per day.
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
Residents with a fall causing major injury
Residents with pressure ulcers (bedsores)
Residents with a urinary tract infection
Residents who lost too much weight
Residents who were physically restrained
Residents needing more help with daily activities
Residents whose ability to walk got worse
Long-stay residents on antianxiety or sleep medication
Residents with a long-term catheter
Residents with new or worsening incontinence
Residents with depressive symptoms
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
Long-stay residents given the pneumonia vaccine
Short-stay residents given the pneumonia vaccine
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited November 2025 — limited pattern, potential for harm.
F-Tag 812 — 42 CFR §483.60(i) — S/S: E
The home failed to protect residents’ right to complain without fear and did not ensure grievances were handled promptly. Cited September 2023 — limited pattern, potential for harm.
F-Tag 585 — 42 CFR §483.10 — S/S: E
The nursing home failed to provide the required notice or documentation about a resident’s needs, appeal rights, or bed-hold policy. Cited November 2025 — isolated incident, potential for harm.
F-Tag 628 — 42 CFR §483.15(c)(2) — S/S: D
The home failed to ensure meals and menus were planned, updated, and followed to meet residents’ nutritional needs. Cited November 2025 — isolated incident, potential for harm.
F-Tag 803 — 42 CFR §483.60 — S/S: D
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited November 2024 — isolated incident, potential for harm.
F-Tag 689 — 42 CFR §483.25(d) — S/S: D
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
Reported nurse staffing met or exceeded the federal recommendation.
A federal payment denial was recorded.
Health inspection found 3 health deficiencies.
Health inspection found 1 health deficiency.
Health inspection found 7 health deficiencies.
On record with Medicare: 1 payment denial.
Medicare/Medicaid payment denial
Nov 6, 2025
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.
