The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited April 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
Nursing home report
HEATHER MANOR NURSING AND REHABILITATION CENTER
HOPE, AR · Medicare-certified · 128 beds
In good standing
For-profitChain member
4 of 5 overall
Heather Manor Nursing and Rehabilitation Center in Hope, AR has a 4-star overall rating, with strong quality measures and staffing, a 3-star health inspection rating, no fines in the last 24 months, and reported nurse staffing above the federal benchmark (4.49 vs. 4.1 hours per resident per day).
Facility ratings
Health inspections
Staffing
4.4923 hrs/resident/day
Quality measures
Last inspection: February 6, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.4923.
Staffing detail
- Registered nurses
- 0.46
- Licensed practical nurses
- 1.21
- Nurse aides
- 2.82
- Weekend nursing
- 3.78
Hours per resident per day.
Total staff turnover: 33%
Registered nurse turnover: 13%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
15.1%16.7%Worsening
Residents with a fall causing major injury
0%1.4%Worsening
Residents with pressure ulcers (bedsores)
5.5%3.6%Improving
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
2.9%6.1%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
1.5%0%Improving
Residents whose ability to walk got worse
7.3%0%Improving
Long-stay residents on antianxiety or sleep medication
21.7%13.6%Improving
Short-stay residents newly given an antipsychotic
0%0%No change
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
11.8%21.6%Worsening
Residents with depressive symptoms
0%1.5%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—96.2%—
Long-stay residents given the pneumonia vaccine
95.7%98.6%Improving
Short-stay residents given the seasonal flu vaccine
—33.9%—
Short-stay residents given the pneumonia vaccine
48.2%64.9%Improving
What the inspectors found
The home failed to notify the resident and family in time before a transfer or discharge, including their right to appeal. Cited February 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 623 — 42 CFR §483.15 — S/S: E
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited February 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: E
The home failed to ensure residents were treated with dignity and could make their own choices and communicate freely. Cited April 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 550 — 42 CFR §483.10(a) — S/S: E
The home failed to properly label and securely store medications and biologicals. Cited April 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 761 — 42 CFR §483.45(g) — S/S: E
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 6 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 7 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 9 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of CENTRAL ARKANSAS NURSING CENTERS · 39 homes · 3.6 stars avg
- Occupancy
- 76.4 residents on an average day (60% of 128 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 28 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.