NEW PORT RICHEY, FL · Medicare-certified · 105 beds
In good standing
Non-profitChain member
★★★★★2 of 5 overall
Heather Hill Healthcare Center in New Port Richey has a 2-star overall rating, with a 2-star health inspection rating and 4-star staffing and quality ratings. Reported nurse staffing is 3.63 hours per resident per day, below the federal benchmark of 4.1, and there were no fines in the last 24 months.
Last inspection: October 22, 2024Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.6262.
Staffing detail
Registered nurses
0.58
Licensed practical nurses
0.84
Nurse aides
2.21
Weekend nursing
3.46
Hours per resident per day.
Total staff turnover: 42%
Registered nurse turnover: 39%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
5.5%Steady
Residents with a fall causing major injury
2.4%Improving
Residents with pressure ulcers (bedsores)
1.5%Worsening
Residents with a urinary tract infection
0%Steady
Residents who lost too much weight
4.3%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
30.9%Improving
Residents whose ability to walk got worse
30.3%Improving
Show all measures
Long-stay residents on antianxiety or sleep medication
8.4%Worsening
Short-stay residents newly given an antipsychotic
4.5%Worsening
Residents with a long-term catheter
0.6%Steady
Residents with new or worsening incontinence
25.2%Improving
Residents with depressive symptoms
1.9%Worsening
Long-stay residents given the seasonal flu vaccine
100%Steady
Long-stay residents given the pneumonia vaccine
96.9%Improving
Short-stay residents given the seasonal flu vaccine
98.4%Steady
Short-stay residents given the pneumonia vaccine
95.9%Improving
What the inspectors found
The nursing home failed to properly screen residents for mental health or intellectual disability needs before or during admission. Cited June 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 645 — 42 CFR §483.20 — S/S: E
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited June 2024 — limited pattern, potential for harm.
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F-Tag 684 — 42 CFR §483.25 — S/S: E
The home failed to provide enough nursing staff each day and ensure a licensed nurse was in charge on every shift. Cited June 2024 — limited pattern, potential for harm.
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F-Tag 725 — 42 CFR §483.35 — S/S: E
The home failed to clearly tell residents or their representatives that they could refuse a binding arbitration agreement. Cited June 2024 — limited pattern, potential for harm.
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F-Tag 847 — 42 CFR §483.70 — S/S: E
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited June 2024 — limited pattern, potential for harm.
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F-Tag 880 — 42 CFR §483.80(a) — S/S: E
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 1 health deficiency.
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INSPECTION
Health inspection found 9 health deficiencies.
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INSPECTION
Health inspection found 11 health deficiencies.
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Operator & ownership
Ownership
Non profit - Other
Chain
Part of HEALTH SERVICES MANAGEMENT · 16 homes · 3 stars avg
Occupancy
84.7 residents on an average day (81% of 105 beds)
Resident voice
Resident council
Medicare history
Certified for 47 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.