The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited May 2026 — isolated incident, actual harm.
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F-Tag 689 — 42 CFR §483.25(d) — S/S: G
Nursing home report
HEATHER HILL HEALTHCARE CENTER
NEW PORT RICHEY, FL · Medicare-certified · 105 beds
In good standing
Non-profitChain member
Data as of July 1, 2026
2 of 5 overall
Heather Hill Healthcare Center in New Port Richey has a 2-star overall rating, with a 2-star health inspection rating, 4 stars for staffing, and 3 stars for quality measures. It reported 3.44 nurse staffing hours per resident per day versus the 4.1 federal benchmark, had no fines in the last 24 months, and recent inspection citations included accident hazards/supervision, PASARR screening, and following treatment/care orders.
Facility ratings
Health inspections
Staffing
3.4406 hrs/resident/day
Quality measures
Last inspection: May 20, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.4406.
Staffing detail
- Registered nurses
- 0.57
- Licensed practical nurses
- 0.74
- Nurse aides
- 2.13
- Weekend nursing
- 3.23
Hours per resident per day.
Total staff turnover: 38%
Registered nurse turnover: 33%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
7.7%4.9%Improving
Residents with a fall causing major injury
2.6%2.6%No change
Residents with pressure ulcers (bedsores)
2.2%0%Improving
Residents with a urinary tract infection
0%1.4%Worsening
Residents who lost too much weight
3.6%15.4%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
18.9%17%Improving
Residents whose ability to walk got worse
—30.5%—
Long-stay residents on antianxiety or sleep medication
5.3%19.6%Worsening
Short-stay residents newly given an antipsychotic
2.9%3.9%Worsening
Residents with a long-term catheter
1.1%0%Improving
Residents with new or worsening incontinence
23.8%14.2%Improving
Residents with depressive symptoms
1.5%2.8%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
96.1%100%Improving
Short-stay residents given the seasonal flu vaccine
—98.4%—
Short-stay residents given the pneumonia vaccine
97.1%98.1%Improving
What the inspectors found
The nursing home failed to properly screen residents for mental health or intellectual disability needs before or during admission. Cited June 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 645 — 42 CFR §483.20 — S/S: E
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited June 2024 — limited pattern, potential for harm.
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F-Tag 684 — 42 CFR §483.25 — S/S: E
The home failed to provide enough nursing staff each day and ensure a licensed nurse was in charge on every shift. Cited June 2024 — limited pattern, potential for harm.
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F-Tag 725 — 42 CFR §483.35 — S/S: E
The home failed to clearly tell residents or their representatives that they could refuse a binding arbitration agreement. Cited June 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 847 — 42 CFR §483.70 — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 9 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 11 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- Non profit - Other
- Chain
- Part of HEALTH SERVICES MANAGEMENT · 16 homes · 3.1 stars avg
- Occupancy
- 90.8 residents on an average day (86% of 105 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 47 years
The most recent standard health inspection was more than two years ago.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.