The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited April 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
Nursing home report
HEARTLAND REHABILITATION AND CARE CENTER
BENTON, AR · Medicare-certified · 140 beds
In good standing
For-profitChain member
5 of 5 overall
Heartland Rehabilitation and Care Center in Benton, AR has a 5-star overall rating, with strong quality and health inspection scores but a 3-star staffing rating. Reported nurse staffing is 3.89 hours per resident per day, below the 4.1 federal benchmark, and there were no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.887 hrs/resident/day
Quality measures
Last inspection: July 31, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.887.
Staffing detail
- Registered nurses
- 0.31
- Licensed practical nurses
- 0.95
- Nurse aides
- 2.63
- Weekend nursing
- 3.49
Hours per resident per day.
Total staff turnover: 54%
Registered nurse turnover: 33%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
5.6%5.6%No change
Residents with a fall causing major injury
3%2.9%No change
Residents with pressure ulcers (bedsores)
10.7%3%Improving
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
5.1%3.2%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
7.5%5.4%Improving
Residents whose ability to walk got worse
7.1%7.5%No change
Long-stay residents on antianxiety or sleep medication
20.3%27.4%Worsening
Short-stay residents newly given an antipsychotic
2.3%0%Improving
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
7.6%12.2%Worsening
Residents with depressive symptoms
0%0%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—98.6%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—87.5%—
Short-stay residents given the pneumonia vaccine
96.2%95.8%No change
What the inspectors found
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited April 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: E
The home failed to make food and drinks appealing and served them at a safe, appetizing temperature. Cited April 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 804 — 42 CFR §483.60 — S/S: E
The nursing home failed to provide needed care and help with daily activities for residents who could not do them on their own. Cited April 2024 — isolated incident, potential for harm.
View the original federal record
F-Tag 677 — 42 CFR §483.24(a)(2) — S/S: D
The home failed to provide enough food and fluids to keep residents healthy. Cited April 2024 — isolated incident, potential for harm.
View the original federal record
F-Tag 692 — 42 CFR §483.25(g) — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 6 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of SOUTHERN ADMINISTRATIVE SERVICES · 35 homes · 3.7 stars avg
- Occupancy
- 78.6 residents on an average day (56% of 140 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 33 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.