Heartland Living & Rehab at the Moses H Cone Memor
Greensboro, NC · Medicare-certified · 107 beds
In good standing
For-profitChain member
★★★★★4 of 5 overall
Overall rating: 4/5 stars. This facility has solid inspection results and no fines in the last 24 months, but staffing is متوسط at 3/5 stars with reported nurse staffing of 3.79 hours per resident day versus the 4.1 federal benchmark; recent inspection citations included RN coverage, pharmacy services, and medication storage issues.
Last inspection: February 26, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.7936.
Staffing detail
Registered nurses
0.24
Licensed practical nurses
0.69
Nurse aides
2.86
Weekend nursing
3.42
Hours per resident per day.
Total staff turnover: 43%
Registered nurse turnover: 38%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
16.7%Steady
Residents with a fall causing major injury
3.7%Improving
Residents with pressure ulcers (bedsores)
10.9%Improving
Residents with a urinary tract infection
0%Steady
Residents who lost too much weight
8.1%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
21.8%Steady
Residents whose ability to walk got worse
25.5%Worsening
Show all measures
Long-stay residents on antianxiety or sleep medication
14.8%Worsening
Short-stay residents newly given an antipsychotic
0.3%Improving
Residents with a long-term catheter
0%Steady
Residents with new or worsening incontinence
33.2%Worsening
Residents with depressive symptoms
7.7%Steady
Long-stay residents given the seasonal flu vaccine
100%Steady
Long-stay residents given the pneumonia vaccine
99.7%Worsening
Short-stay residents given the seasonal flu vaccine
93.5%Steady
Short-stay residents given the pneumonia vaccine
99.6%Improving
What the inspectors found
The home failed to have a registered nurse on duty enough hours each day and to keep a registered nurse as the full-time director of nursing. Cited February 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 727 — 42 CFR §483.35 — S/S: E
The home failed to provide pharmacy services and a licensed pharmacist needed to meet each resident’s medication needs. Cited September 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 755 — 42 CFR §483.45 — S/S: E
The home failed to properly label and securely store medications and biologicals. Cited September 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 761 — 42 CFR §483.45(g) — S/S: E
The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited February 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 584 — 42 CFR §483.10 — S/S: D
The home failed to provide proper bladder and bowel care, including catheter care and steps to prevent urinary tract infections. Cited February 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 690 — 42 CFR §483.25(e) — S/S: D
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 3 health deficiencies.
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INSPECTION
Health inspection found 8 health deficiencies.
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INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Operator & ownership
Ownership
For profit - Corporation
Chain
Part of CENTURY CARE MANAGEMENT · 7 homes · 4.1 stars avg
Occupancy
92.3 residents on an average day (86% of 107 beds)
Resident voice
Resident council
Medicare history
Certified for 34 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.