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Nursing home report

Heartland Living & Rehab at the Moses H Cone Memor

Greensboro, NC · Medicare-certified · 107 beds

In good standing
For-profitChain member
4 of 5 overall

Overall rating: 4/5 stars. This facility has solid inspection results and no fines in the last 24 months, but staffing is متوسط at 3/5 stars with reported nurse staffing of 3.79 hours per resident day versus the 4.1 federal benchmark; recent inspection citations included RN coverage, pharmacy services, and medication storage issues.

Facility ratings

Health inspections

Staffing

3.7936 hrs/resident/day

Quality measures

Last inspection: February 26, 2025Penalties, last 24 months: $0

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.7936.

Staffing detail

Registered nurses
0.24
Licensed practical nurses
0.69
Nurse aides
2.86
Weekend nursing
3.42

Hours per resident per day.

Total staff turnover: 43%
Registered nurse turnover: 38%

Resident outcomes

How often residents experience these outcomes, with the direction over the past year.

Long-stay residents on antipsychotic medication

16.7%Steady

Residents with a fall causing major injury

3.7%Improving

Residents with pressure ulcers (bedsores)

10.9%Improving

Residents with a urinary tract infection

0%Steady

Residents who lost too much weight

8.1%Improving

Residents who were physically restrained

0%Steady

Residents needing more help with daily activities

21.8%Steady

Residents whose ability to walk got worse

25.5%Worsening
Show all measures

Long-stay residents on antianxiety or sleep medication

14.8%Worsening

Short-stay residents newly given an antipsychotic

0.3%Improving

Residents with a long-term catheter

0%Steady

Residents with new or worsening incontinence

33.2%Worsening

Residents with depressive symptoms

7.7%Steady

Long-stay residents given the seasonal flu vaccine

100%Steady

Long-stay residents given the pneumonia vaccine

99.7%Worsening

Short-stay residents given the seasonal flu vaccine

93.5%Steady

Short-stay residents given the pneumonia vaccine

99.6%Improving

What the inspectors found

The home failed to have a registered nurse on duty enough hours each day and to keep a registered nurse as the full-time director of nursing. Cited February 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 727 — 42 CFR §483.35 — S/S: E

The home failed to provide pharmacy services and a licensed pharmacist needed to meet each resident’s medication needs. Cited September 2023 — limited pattern, potential for harm.

View the original federal record

F-Tag 755 — 42 CFR §483.45 — S/S: E

The home failed to properly label and securely store medications and biologicals. Cited September 2023 — limited pattern, potential for harm.

View the original federal record

F-Tag 761 — 42 CFR §483.45(g) — S/S: E

The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited February 2025 — isolated incident, potential for harm.

View the original federal record

F-Tag 584 — 42 CFR §483.10 — S/S: D

The home failed to provide proper bladder and bowel care, including catheter care and steps to prevent urinary tract infections. Cited February 2025 — isolated incident, potential for harm.

View the original federal record

F-Tag 690 — 42 CFR §483.25(e) — S/S: D

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 3 health deficiencies.

    See what inspectors found
  3. INSPECTION

    Health inspection found 8 health deficiencies.

    See what inspectors found
  4. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found

Operator & ownership

Ownership
For profit - Corporation
Chain
Part of CENTURY CARE MANAGEMENT · 7 homes · 4.1 stars avg
Occupancy
92.3 residents on an average day (86% of 107 beds)
Resident voice
Resident council
Medicare history
Certified for 34 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.