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Nursing home report

Heartland Health Care Center - Greenville East

Greenville, SC · Medicare-certified · 132 beds

Needs attention
Special Focus candidateFor-profitChain member
2 of 5 overall

Heartland Health Care Center - Greenville East has a 2 out of 5 overall rating, with a 1-star health inspection rating and 2-star staffing, while quality measures are 5 stars. It is a Special Focus Facility candidate/flagged facility, reported nurse staffing is below the federal benchmark (3.26 vs 4.1 hours per resident per day), and there were $0 fines in the last 24 months.

Facility ratings

Health inspections

Staffing

3.2621 hrs/resident/day

Quality measures

Last inspection: January 15, 2026Penalties, last 24 months: $0special focus facility

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.2621.

Staffing detail

Registered nurses
0.55
Licensed practical nurses
0.90
Nurse aides
1.81
Weekend nursing
2.68

Hours per resident per day.

Total staff turnover: 51%
Registered nurse turnover: 36%

Resident outcomes

How often residents experience these outcomes, with the direction over the past year.

Long-stay residents on antipsychotic medication

15.2%Worsening

Residents with a fall causing major injury

2.3%Worsening

Residents with pressure ulcers (bedsores)

4.8%Improving

Residents with a urinary tract infection

0.7%Improving

Residents who lost too much weight

1.6%Improving

Residents who were physically restrained

0%Steady

Residents needing more help with daily activities

3.2%Improving

Residents whose ability to walk got worse

2.3%Improving
Show all measures

Long-stay residents on antianxiety or sleep medication

18.2%Worsening

Short-stay residents newly given an antipsychotic

0.9%Worsening

Residents with a long-term catheter

0%Steady

Residents with new or worsening incontinence

13.1%Improving

Residents with depressive symptoms

16.3%Improving

Long-stay residents given the seasonal flu vaccine

100%Steady

Long-stay residents given the pneumonia vaccine

98.1%Improving

Short-stay residents given the seasonal flu vaccine

78.3%Steady

Short-stay residents given the pneumonia vaccine

90.5%Improving

What the inspectors found

The home failed to have a registered nurse on duty enough hours each day and to keep a registered nurse as the full-time director of nursing. Cited January 2026 — widespread issue, immediate jeopardy to residents.

View the original federal record

F-Tag 727 — 42 CFR §483.35 — S/S: L

The home failed to run its operations effectively and efficiently using its available resources. Cited January 2026 — widespread issue, immediate jeopardy to residents.

View the original federal record

F-Tag 835 — 42 CFR §483.70 — S/S: L

The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited December 2021 — isolated incident, actual harm.

View the original federal record

F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: G

The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited December 2021 — isolated incident, actual harm.

View the original federal record

F-Tag 689 — 42 CFR §483.25(d) — S/S: G

The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited April 2025 — widespread issue, potential for harm.

View the original federal record

F-Tag 812 — 42 CFR §483.60(i) — S/S: F

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found
  3. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  4. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found

Penalties & enforcement

On record with Medicare: 1 fine · $38,389 in total fines.

  • Federal fine

    May 31, 2023

    $38,389

Operator & ownership

Ownership
For profit - Corporation
Chain
Part of PACS GROUP · 279 homes · 3 stars avg
Occupancy
125.8 residents on an average day (95% of 132 beds)
Resident voice
Resident council
Medicare history
Certified for 49 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.