HAYWARD HEALTH SERVICES in Hayward, WI has an overall rating of 3 out of 5 stars. It has a 4-star staffing rating, but reported nurse staffing is 3.43 hours per resident per day versus the 4.1-hour federal benchmark, a 2-star quality measures rating, and no fines in the last 24 months.
Last inspection: December 17, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.4272.
Staffing detail
Registered nurses
1.46
Licensed practical nurses
0.11
Nurse aides
1.86
Weekend nursing
3.01
Hours per resident per day.
Total staff turnover: 46%
Registered nurse turnover: 50%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Last yrNowTrend
Long-stay residents on antipsychotic medication
8.7%10%Worsening
Residents with a fall causing major injury
2.9%7.4%Worsening
Residents with pressure ulcers (bedsores)
2.3%2.9%Worsening
Residents with a urinary tract infection
2.9%0%Improving
Residents who lost too much weight
10%0%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
31%20.8%Improving
Residents whose ability to walk got worse
—40.3%—
Long-stay residents on antianxiety or sleep medication
3.3%0%Improving
Short-stay residents newly given an antipsychotic
—4.3%—
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
36%24.9%Improving
Residents with depressive symptoms
3.3%0%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Last yrNowTrend
Long-stay residents given the seasonal flu vaccine
—97.3%—
Long-stay residents given the pneumonia vaccine
91.2%92.6%Improving
Short-stay residents given the seasonal flu vaccine
—96.2%—
Short-stay residents given the pneumonia vaccine
87.5%73.1%Worsening
What the inspectors found
The home failed to honor residents’ choices about treatment, research participation, and advance care instructions. Cited September 2023 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 578 — 42 CFR §483.10 — S/S: J
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited December 2025 — widespread issue, potential for harm.
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F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited December 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
The home failed to ensure residents were treated with dignity and could make their own choices and communicate freely. Cited December 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 550 — 42 CFR §483.10(a) — S/S: D
The home failed to respect the resident’s dignity and personal belongings. Cited December 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 557 — 42 CFR §483.10 — S/S: D
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 12 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $12,649 in total fines.
Federal fine
Sep 14, 2023
$12,649
Operator & ownership
Ownership
For profit - Limited Liability company
Chain
Part of NORTH SHORE HEALTHCARE · 59 homes · 2.7 stars avg
Occupancy
33.9 residents on an average day (68% of 50 beds)
Resident voice
Resident council
Medicare history
Certified for 36 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.