GoodStanding

Nursing home report

HAVENS AT PENSACOLA, THE

PENSACOLA, FL · Medicare-certified · 120 beds

In good standing
For-profit
5 of 5 overall

5 out of 5 stars overall, with 5-star health inspections, 4-star staffing and quality, and no fines in the last 24 months. Reported nurse staffing is 3.70 hours per resident per day, below the federal benchmark of 4.1, and recent inspection areas cited staffing posting, vaccination policies, and resident rights/advance directives.

Facility ratings

Health inspections

Staffing

3.7026 hrs/resident/day

Quality measures

Last inspection: March 6, 2025Penalties, last 24 months: $0

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.7026.

Staffing detail

Registered nurses
0.69
Licensed practical nurses
0.87
Nurse aides
2.14
Weekend nursing
3.14

Hours per resident per day.

Total staff turnover: 48%
Registered nurse turnover: 35%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

7.9%12.7%Worsening

Residents with a fall causing major injury

1.4%5%Worsening

Residents with pressure ulcers (bedsores)

5.5%2.7%Improving

Residents with a urinary tract infection

0%0%No change

Residents who lost too much weight

25%6.2%Improving

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

8.5%3.2%Improving

Residents whose ability to walk got worse

11.4%5.6%Improving

Long-stay residents on antianxiety or sleep medication

7.9%10.6%Worsening

Short-stay residents newly given an antipsychotic

0.7%0.8%No change

Residents with a long-term catheter

0.9%0.9%No change

Residents with new or worsening incontinence

15.3%4.1%Improving

Residents with depressive symptoms

1.5%9.2%Worsening

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

100%

Long-stay residents given the pneumonia vaccine

81.9%90%Improving

Short-stay residents given the seasonal flu vaccine

96.8%

Short-stay residents given the pneumonia vaccine

87.2%97.4%Improving

What the inspectors found

The nursing home failed to post its nurse staffing information every day, so families could not easily see daily staffing levels. Cited December 2023 — limited pattern, potential for harm.

View the original federal record

F-Tag 732 — 42 CFR §483.35(i) — S/S: E

The nursing home failed to develop and follow policies to make sure residents received flu and pneumonia vaccinations. Cited March 2025 — isolated incident, potential for harm.

View the original federal record

F-Tag 883 — 42 CFR §483.80 — S/S: D

The home failed to honor residents’ choices about treatment, research participation, and advance care instructions. Cited December 2023 — isolated incident, potential for harm.

View the original federal record

F-Tag 578 — 42 CFR §483.10 — S/S: D

The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited December 2023 — isolated incident, potential for harm.

View the original federal record

F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: D

The nursing home failed to ensure a working call system was available in each resident’s bathroom and bathing area. Cited December 2023 — isolated incident, potential for harm.

View the original federal record

F-Tag 919 — 42 CFR §483.90 — S/S: D

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  3. INSPECTION

    Health inspection found 4 health deficiencies.

    See what inspectors found

Operator & ownership

Ownership
For profit - Limited Liability company
Occupancy
113 residents on an average day (94% of 120 beds)
Resident voice
Resident & family councils
Medicare history
Certified for 23 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.