Nursing home report
Registered name: HAVENS AT PENSACOLA, THE
PENSACOLA, FL · Medicare-certified · 120 beds
The Havens at Pensacola has an overall 4 out of 5 stars, with 4-star ratings for health inspections, staffing, and quality measures. It had $0 in fines over the last 24 months, but reported nurse staffing was 3.80 hours per resident per day versus the 4.1 federal benchmark, and recent inspection citations included infection control, posting nurse staffing information, and medication error rates.
Health inspections
Staffing
3.7973 hrs/resident/day
Quality measures
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.7973.
Hours per resident per day.
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
Residents with a fall causing major injury
Residents with pressure ulcers (bedsores)
Residents with a urinary tract infection
Residents who lost too much weight
Residents who were physically restrained
Residents needing more help with daily activities
Residents whose ability to walk got worse
Long-stay residents on antianxiety or sleep medication
Short-stay residents newly given an antipsychotic
Residents with a long-term catheter
Residents with new or worsening incontinence
Residents with depressive symptoms
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
Long-stay residents given the pneumonia vaccine
Short-stay residents given the seasonal flu vaccine
Short-stay residents given the pneumonia vaccine
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited June 2026 — limited pattern, potential for harm.
F-Tag 880 — 42 CFR §483.80(a) — S/S: E
The nursing home failed to post its nurse staffing information every day, so families could not easily see daily staffing levels. Cited December 2023 — limited pattern, potential for harm.
F-Tag 732 — 42 CFR §483.35(i) — S/S: E
The nursing home failed to keep medication mistakes below the allowed level. Cited June 2026 — isolated incident, potential for harm.
F-Tag 759 — 42 CFR §483.45(f)(1) — S/S: D
The nursing home failed to develop and follow policies to make sure residents received flu and pneumonia vaccinations. Cited March 2025 — isolated incident, potential for harm.
F-Tag 883 — 42 CFR §483.80 — S/S: D
The home failed to honor residents’ choices about treatment, research participation, and advance care instructions. Cited December 2023 — isolated incident, potential for harm.
F-Tag 578 — 42 CFR §483.10 — S/S: D
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
Health inspection found 2 health deficiencies.
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
Health inspection found 1 health deficiency.
Health inspection found 4 health deficiencies.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.
