The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited June 2019 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
Nursing home report
HAVENCARE AT VALERIE MANOR
TORRINGTON, CT · Medicare-certified · 151 beds
In good standing
For-profit
3 of 5 overall
HAVENCARE AT VALERIE MANOR in Torrington, CT has a 3-star overall rating, with lower 2-star health inspection and staffing scores but a 5-star quality measure rating. Reported nurse staffing is 3.33 hours per resident per day, below the 4.1-hour federal benchmark, and there were no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.3318 hrs/resident/day
Quality measures
Last inspection: March 24, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.3318.
Staffing detail
- Registered nurses
- 0.28
- Licensed practical nurses
- 0.94
- Nurse aides
- 2.12
- Weekend nursing
- 3.08
Hours per resident per day.
Total staff turnover: 47%
Registered nurse turnover: 58%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
13.4%Improving
Residents with a fall causing major injury
4.6%Worsening
Residents with pressure ulcers (bedsores)
3.6%Worsening
Residents with a urinary tract infection
1.5%Improving
Residents who lost too much weight
4.2%Worsening
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
16.7%Improving
Residents whose ability to walk got worse
20.9%Improving
Show all measures
Long-stay residents on antianxiety or sleep medication
24.8%Improving
Short-stay residents newly given an antipsychotic
1.1%Improving
Residents with a long-term catheter
0.6%Steady
Residents with new or worsening incontinence
27.2%Worsening
Residents with depressive symptoms
21.8%Worsening
Long-stay residents given the seasonal flu vaccine
95.3%Steady
Long-stay residents given the pneumonia vaccine
85%Worsening
Short-stay residents given the seasonal flu vaccine
76.6%Steady
Short-stay residents given the pneumonia vaccine
63.6%Worsening
What the inspectors found
The home failed to safeguard residents’ private information and keep each resident’s medical records properly maintained. Cited August 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 842 — 42 CFR §483.70 — S/S: E
The home failed to properly hold, secure, and manage residents’ personal money kept by the facility. Cited April 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 568 — 42 CFR §483.10 — S/S: E
The home failed to have policies and procedures in place to prevent abuse, neglect, and theft. Cited April 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 607 — 42 CFR §483.12 — S/S: E
The home failed to provide safe and appropriate breathing care when a resident needed it. Cited April 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 695 — 42 CFR §483.25(i) — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Occupancy
- 137.8 residents on an average day (91% of 151 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 36 years
The most recent standard health inspection was more than two years ago.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.