GoodStanding

Nursing home report

Country Villa Hacienda Healthcare Center

Registered name: Haven Post Acute

San Bernardino, CA · Medicare-certified · 99 beds

In good standing
For-profitChain member
Data as of July 1, 2026
4 of 5 overall

Country Villa Hacienda Healthcare Center has a 4 out of 5 star overall rating, with 4-star health inspection and quality ratings and 3-star staffing; reported nurse staffing is 4.26 hours per resident per day, slightly above the federal benchmark of 4.1. It had $0 in fines in the last 24 months, but recent inspection citations included accident hazards/supervision and food handling and nutrition concerns.

Facility ratings

Health inspections

Staffing

4.2643 hrs/resident/day

Quality measures

Last inspection: March 30, 2026Penalties, last 24 months: $0

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.2643.

Staffing detail

Registered nurses
0.35
Licensed practical nurses
1.26
Nurse aides
2.66
Weekend nursing
3.87

Hours per resident per day.

Total staff turnover: 56%
Registered nurse turnover: 63%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

9.4%6.2%Improving

Residents with a fall causing major injury

0%1.5%Worsening

Residents with pressure ulcers (bedsores)

0%1.4%Worsening

Residents with a urinary tract infection

0%0%No change

Residents who lost too much weight

5.2%12.9%Worsening

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

5.3%8.6%Worsening

Residents whose ability to walk got worse

8.8%5.2%Improving

Long-stay residents on antianxiety or sleep medication

3.3%8.1%Worsening

Short-stay residents newly given an antipsychotic

0%0.7%Worsening

Residents with a long-term catheter

1.7%0%Improving

Residents with new or worsening incontinence

6.5%8%Worsening

Residents with depressive symptoms

0%0%No change

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

100%

Long-stay residents given the pneumonia vaccine

100%100%No change

Short-stay residents given the seasonal flu vaccine

98.5%

Short-stay residents given the pneumonia vaccine

100%100%No change

What the inspectors found

The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited March 2024 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 689 — 42 CFR §483.25(d) — S/S: J

The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited March 2025 — widespread issue, potential for harm.

View the original federal record

F-Tag 812 — 42 CFR §483.60(i) — S/S: F

The home failed to provide enough food and fluids to keep residents healthy. Cited March 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 692 — 42 CFR §483.25(g) — S/S: E

The home failed to properly label and securely store medications and biologicals. Cited March 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 761 — 42 CFR §483.45(g) — S/S: E

The home failed to have and follow a policy for how food brought in by family and visitors should be used and stored safely. Cited November 2021 — limited pattern, potential for harm.

View the original federal record

F-Tag 813 — 42 CFR §483.60 — S/S: E

Recent history

  1. STAFFING

    Reported nurse staffing met or exceeded the federal recommendation.

  2. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  3. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  4. INSPECTION

    Health inspection found 6 health deficiencies.

    See what inspectors found
  5. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found

Penalties & enforcement

On record with Medicare: 3 fines · $55,737 in total fines · 1 payment denial.

  • Medicare/Medicaid payment denial

    Mar 10, 2024

    16 days
  • Federal fine

    Mar 10, 2024

    $37,557
  • Federal fine

    Aug 7, 2023

    $4,545
  • Federal fine

    Jul 17, 2023

    $13,635

Operator & ownership

Recent ownership change · May 1, 2021

Now operated by Haven Post Acute, previously Country Villa Hacienda Healthcare Center.

Ownership
For profit - Limited Liability company
Chain
Part of BVHC, LLC · 12 homes · 3.3 stars avg
Occupancy
93.4 residents on an average day (94% of 99 beds)
Resident voice
Resident council
Medicare history
Certified for 56 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.