The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited April 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: G
Nursing home report
HAVEN OF SHOW LOW
SHOW LOW, AZ · Medicare-certified · 58 beds
Needs attention
Abuse citationFor-profitChain member
2 of 5 overall
HAVEN OF SHOW LOW has a 2-star overall rating, with a 1-star health inspection rating and 2-star staffing. Reported nurse staffing is 2.74 hours per resident per day, below the federal benchmark of 4.1, and it had $46,852 in fines in the last 24 months plus a recent abuse citation.
Facility ratings
Health inspections
Staffing
2.7383 hrs/resident/day
Quality measures
Last inspection: November 20, 2025Penalties, last 24 months: $46,852recent abuse citation
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 2.7383.
Staffing detail
- Registered nurses
- 0.64
- Licensed practical nurses
- 0.78
- Nurse aides
- 1.31
- Weekend nursing
- 2.48
Hours per resident per day.
Total staff turnover: 61%
Registered nurse turnover: 63%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
—8.3%—
Residents with a fall causing major injury
0%0%No change
Residents with pressure ulcers (bedsores)
7.5%0%Improving
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
—9.1%—
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
—9.5%—
Residents whose ability to walk got worse
—15.7%—
Long-stay residents on antianxiety or sleep medication
—31.8%—
Short-stay residents newly given an antipsychotic
0%0%No change
Residents with a long-term catheter
—0%—
Residents with new or worsening incontinence
18.4%0%Improving
Residents with depressive symptoms
0%0%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—79.3%—
Long-stay residents given the pneumonia vaccine
79.2%88%Improving
Short-stay residents given the seasonal flu vaccine
—77.6%—
Short-stay residents given the pneumonia vaccine
83.3%70.7%Worsening
What the inspectors found
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited August 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: G
The nursing home failed to provide services that met professional standards of quality. Cited September 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 658 — 42 CFR §483.21(b)(3) — S/S: E
The home failed to properly label and securely store medications and biologicals. Cited August 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 761 — 42 CFR §483.45(g) — S/S: E
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited August 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- PENALTY
A federal fine of $17,940 was recorded.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- PENALTY
A federal fine of $28,912 was recorded.
Penalties & enforcement
On record with Medicare: 2 fines · $46,852 in total fines.
- $17,940
Federal fine
Apr 16, 2025
- $28,912
Federal fine
Jun 25, 2024
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of HAVEN HEALTH · 20 homes · 2.8 stars avg
- Occupancy
- 52 residents on an average day (90% of 58 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 39 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.