The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited December 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
Nursing home report
Haven Health Phoenix
Registered name: HAVEN OF PHOENIX
PHOENIX, AZ · Medicare-certified · 114 beds
Needs attention
Abuse citationFor-profitChain member
Data as of July 1, 2026
3 of 5 overall
Haven Health Phoenix has a 3-out-of-5 overall rating, with a 2-star health inspection rating, 3-star staffing, and 5-star quality measures. It also has a recent abuse citation, $8,278 in fines in the last 24 months, and reported nurse staffing of 3.23 hours per resident per day, below the federal benchmark of 4.1.
Facility ratings
Health inspections
Staffing
3.2262 hrs/resident/day
Quality measures
Last inspection: May 6, 2026Penalties, last 24 months: $8,278recent abuse citation
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.2262.
Staffing detail
- Registered nurses
- 0.53
- Licensed practical nurses
- 0.77
- Nurse aides
- 1.93
- Weekend nursing
- 2.84
Hours per resident per day.
Total staff turnover: 37%
Registered nurse turnover: 42%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
2.4%0%Improving
Residents with a fall causing major injury
0%0%No change
Residents with pressure ulcers (bedsores)
1.1%1.3%No change
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
3.2%3.5%No change
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
6.6%3.8%Improving
Residents whose ability to walk got worse
—4.7%—
Long-stay residents on antianxiety or sleep medication
20.3%22.8%Worsening
Short-stay residents newly given an antipsychotic
0%0.5%Worsening
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
22.8%26.3%Worsening
Residents with depressive symptoms
14.3%2%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—97.3%—
Long-stay residents given the pneumonia vaccine
100%96.7%Worsening
Short-stay residents given the seasonal flu vaccine
—93.4%—
Short-stay residents given the pneumonia vaccine
97.4%95.9%Worsening
What the inspectors found
The nursing home failed to protect residents from abuse and neglect by others. Cited May 2026 — limited pattern, potential for harm.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: E
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited May 2026 — limited pattern, potential for harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: E
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited May 2026 — limited pattern, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: E
The nursing home failed to make sure its activities program was led by a qualified professional. Cited January 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 680 — 42 CFR §483.24 — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 7 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $8,278 was recorded.
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- PENALTY
A federal fine of $12,735 was recorded.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $8,278 in total fines.
- $8,278
Federal fine
Dec 16, 2025
Operator & ownership
Recent ownership change · Jun 1, 2016
Now operated by Health Group Management, previously Grace Healthcare of Phoenix.
- Ownership
- For profit - Corporation
- Chain
- Part of HAVEN HEALTH · 20 homes · 2.6 stars avg
- Occupancy
- 106.9 residents on an average day (94% of 114 beds)
- Medicare history
- Certified for 41 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.