The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited December 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
Nursing home report
HAVEN OF PHOENIX
PHOENIX, AZ · Medicare-certified · 114 beds
Needs attention
For-profitChain member
4 of 5 overall
Haven of Phoenix has an overall 4-star rating, with strong quality measures at 5 stars but middling health inspection and staffing ratings at 3 stars each. It also has a recent federal penalty, $12,735 in fines over the last 24 months, and reported nurse staffing of 3.28 hours per resident per day versus the 4.1-hour federal benchmark.
Facility ratings
Health inspections
Staffing
3.2827 hrs/resident/day
Quality measures
Last inspection: December 16, 2025Penalties, last 24 months: $12,735recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.2827.
Staffing detail
- Registered nurses
- 0.51
- Licensed practical nurses
- 0.78
- Nurse aides
- 1.99
- Weekend nursing
- 2.83
Hours per resident per day.
Total staff turnover: 35%
Registered nurse turnover: 54%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
2.6%Improving
Residents with a fall causing major injury
1.1%Worsening
Residents with pressure ulcers (bedsores)
1.2%Improving
Residents with a urinary tract infection
0%Steady
Residents who lost too much weight
4.2%Worsening
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
5.6%Improving
Residents whose ability to walk got worse
6.8%Steady
Show all measures
Long-stay residents on antianxiety or sleep medication
22.3%Worsening
Short-stay residents newly given an antipsychotic
0%Steady
Residents with a long-term catheter
0.4%Worsening
Residents with new or worsening incontinence
20.7%Improving
Residents with depressive symptoms
7.2%Improving
Long-stay residents given the seasonal flu vaccine
97.3%Steady
Long-stay residents given the pneumonia vaccine
99.2%Worsening
Short-stay residents given the seasonal flu vaccine
93.4%Steady
Short-stay residents given the pneumonia vaccine
97.1%Worsening
What the inspectors found
The nursing home failed to make sure its activities program was led by a qualified professional. Cited January 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 680 — 42 CFR §483.24 — S/S: E
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited September 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: E
The nursing home failed to provide services that met professional standards of quality. Cited July 2022 — limited pattern, potential for harm.
View the original federal record
F-Tag 658 — 42 CFR §483.21(b)(3) — S/S: E
The nursing home failed to properly screen residents for mental health or intellectual disability needs before or during admission. Cited January 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 645 — 42 CFR §483.20 — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- PENALTY
A federal fine of $12,735 was recorded.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $12,735 in total fines.
- $12,735
Federal fine
Dec 16, 2025
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of HAVEN HEALTH · 20 homes · 2.8 stars avg
- Occupancy
- 107.7 residents on an average day (94% of 114 beds)
- Medicare history
- Certified for 41 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.