The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited February 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
Nursing home report
HAVEN OF LAKE HAVASU
LAKE HAVASU CITY, AZ · Medicare-certified · 104 beds
Needs attention
Abuse citationFor-profitChain member
Data as of July 1, 2026
2 of 5 overall
HAVEN OF LAKE HAVASU has a 2-star overall rating, with a 1-star health inspection rating and 2-star staffing rating, while quality measures are 5 stars. It also has a recent abuse citation, $8,018 in fines over the last 24 months, and reported nurse staffing of 3.37 hours per resident per day, below the federal benchmark of 4.1.
Facility ratings
Health inspections
Staffing
3.3705 hrs/resident/day
Quality measures
Last inspection: April 20, 2026Penalties, last 24 months: $8,018recent abuse citation
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.3705.
Staffing detail
- Registered nurses
- 0.66
- Licensed practical nurses
- 0.90
- Nurse aides
- 1.81
- Weekend nursing
- 3.06
Hours per resident per day.
Total staff turnover: 53%
Registered nurse turnover: 60%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
2.9%0%Improving
Residents with a fall causing major injury
2%0%Improving
Residents with pressure ulcers (bedsores)
3.3%1.4%Improving
Residents with a urinary tract infection
2%0%Improving
Residents who lost too much weight
17.4%5.1%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
4.3%2.6%Improving
Residents whose ability to walk got worse
—13.9%—
Long-stay residents on antianxiety or sleep medication
16.7%10.3%Improving
Short-stay residents newly given an antipsychotic
0%0%No change
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
18.5%24.6%Worsening
Residents with depressive symptoms
6.8%0%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—98.3%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—98.3%—
Short-stay residents given the pneumonia vaccine
99.6%93.4%Worsening
What the inspectors found
The nursing home failed to protect residents from abuse and neglect by others. Cited October 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: G
The nursing home failed to provide needed care and help with daily activities for residents who could not do them on their own. Cited July 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 677 — 42 CFR §483.24(a)(2) — S/S: E
The home failed to make sure it did not hire anyone with a record of abuse, neglect, exploitation, or theft. Cited July 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 606 — 42 CFR §483.12 — S/S: E
The nursing home failed to provide services that met professional standards of quality. Cited July 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 658 — 42 CFR §483.21(b)(3) — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 7 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- PENALTY
A federal fine of $8,018 was recorded.
Penalties & enforcement
On record with Medicare: 1 fine · $8,018 in total fines.
- $8,018
Federal fine
Oct 17, 2024
Operator & ownership
Recent ownership change · Jun 1, 2017
Now operated by Haven of Lake Havasu, previously Lake Hills Inn.
- Ownership
- For profit - Corporation
- Chain
- Part of HAVEN HEALTH · 20 homes · 2.6 stars avg
- Occupancy
- 81.3 residents on an average day (78% of 104 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 29 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.