The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited April 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
Nursing home report
Haven Health Flagstaff
Registered name: HAVEN OF FLAGSTAFF
FLAGSTAFF, AZ · Medicare-certified · 83 beds
Needs attention
Abuse citationFor-profitChain member
Data as of July 1, 2026
3 of 5 overall
Haven Health Flagstaff has a 3-star overall rating, with a 2-star health inspection rating and 3-star staffing; reported nurse staffing is 3.35 hours per resident per day, below the 4.1-hour federal benchmark. It also has $13,098 in fines over the last 24 months and a recent abuse citation, while its quality measures rating is 5 stars.
Facility ratings
Health inspections
Staffing
3.3498 hrs/resident/day
Quality measures
Last inspection: December 22, 2025Penalties, last 24 months: $13,098recent abuse citation
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.3498.
Staffing detail
- Registered nurses
- 0.83
- Licensed practical nurses
- 0.73
- Nurse aides
- 1.79
- Weekend nursing
- 3.09
Hours per resident per day.
Total staff turnover: 44%
Registered nurse turnover: 40%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
0%0%No change
Residents with a fall causing major injury
2.1%4.4%Worsening
Residents with pressure ulcers (bedsores)
2.5%1.3%Improving
Residents with a urinary tract infection
0%2.2%Worsening
Residents who lost too much weight
2.9%0%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
8.3%0%Improving
Residents whose ability to walk got worse
—8.9%—
Long-stay residents on antianxiety or sleep medication
11.1%11.8%Worsening
Short-stay residents newly given an antipsychotic
0%0.6%Worsening
Residents with a long-term catheter
2.2%0%Improving
Residents with new or worsening incontinence
24%26.9%Worsening
Residents with depressive symptoms
0%3.2%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
97.9%100%Improving
Short-stay residents given the seasonal flu vaccine
—96.1%—
Short-stay residents given the pneumonia vaccine
97.3%97.6%No change
What the inspectors found
The nursing home failed to make sure its activities program was led by a qualified professional. Cited October 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 680 — 42 CFR §483.24 — S/S: E
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited August 2022 — limited pattern, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: E
The home failed to provide pharmacy services and a licensed pharmacist needed to meet each resident’s medication needs. Cited December 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 755 — 42 CFR §483.45 — S/S: D
The home failed to ensure residents who could safely take their own medicines were allowed to self-administer them. Cited March 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 554 — 42 CFR §483.10 — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- PENALTY
A federal fine of $13,098 was recorded.
- INSPECTION
Health inspection found 6 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $13,098 in total fines.
- $13,098
Federal fine
Mar 14, 2025
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of HAVEN HEALTH · 20 homes · 2.6 stars avg
- Occupancy
- 77.9 residents on an average day (94% of 83 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 42 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.