The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited April 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
Nursing home report
HAVEN OF FLAGSTAFF
FLAGSTAFF, AZ · Medicare-certified · 83 beds
Needs attention
Abuse citationFor-profitChain member
3 of 5 overall
Haven of Flagstaff has a 3 out of 5 overall rating, with a weak 2 out of 5 health inspection score and 3 out of 5 staffing, while quality measures are 5 out of 5. Reported nurse staffing is 3.51 hours per resident per day versus the federal benchmark of 4.1, and the facility had $13,098 in fines in the last 24 months plus a recent abuse citation.
Facility ratings
Health inspections
Staffing
3.511 hrs/resident/day
Quality measures
Last inspection: December 22, 2025Penalties, last 24 months: $13,098recent abuse citation
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.511.
Staffing detail
- Registered nurses
- 0.81
- Licensed practical nurses
- 0.72
- Nurse aides
- 1.98
- Weekend nursing
- 3.29
Hours per resident per day.
Total staff turnover: 42%
Registered nurse turnover: 36%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
0%Steady
Residents with a fall causing major injury
3.2%Worsening
Residents with pressure ulcers (bedsores)
2.8%Improving
Residents with a urinary tract infection
0.6%Worsening
Residents who lost too much weight
2%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
6.7%Improving
Residents whose ability to walk got worse
14.7%Steady
Show all measures
Long-stay residents on antianxiety or sleep medication
11.2%Improving
Short-stay residents newly given an antipsychotic
0%Steady
Residents with a long-term catheter
1%Steady
Residents with new or worsening incontinence
29%Improving
Residents with depressive symptoms
3.2%Improving
Long-stay residents given the seasonal flu vaccine
100%Steady
Long-stay residents given the pneumonia vaccine
97.8%Worsening
Short-stay residents given the seasonal flu vaccine
96.1%Steady
Short-stay residents given the pneumonia vaccine
96.5%Improving
What the inspectors found
The nursing home failed to make sure its activities program was led by a qualified professional. Cited October 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 680 — 42 CFR §483.24 — S/S: E
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited August 2022 — limited pattern, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: E
The home failed to provide pharmacy services and a licensed pharmacist needed to meet each resident’s medication needs. Cited December 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 755 — 42 CFR §483.45 — S/S: D
The home failed to ensure residents who could safely take their own medicines were allowed to self-administer them. Cited March 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 554 — 42 CFR §483.10 — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- PENALTY
A federal fine of $13,098 was recorded.
- INSPECTION
Health inspection found 6 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $13,098 in total fines.
- $13,098
Federal fine
Mar 14, 2025
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of HAVEN HEALTH · 20 homes · 2.8 stars avg
- Occupancy
- 77.5 residents on an average day (93% of 83 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 42 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.