The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited August 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: E
Nursing home report
HAVEN OF DOUGLAS
DOUGLAS, AZ · Medicare-certified · 60 beds
In good standing
For-profitChain member
4 of 5 overall
Haven of Douglas in Douglas, AZ has an overall 4-star rating, with 3 stars for health inspections, 4 stars for staffing, and 5 stars for quality measures. It reported 3.48 nurse staffing hours per resident per day versus the 4.1 federal benchmark, had $0 in fines over the last 24 months, and was cited recently for food safety, pest control, and accident-hazard/supervision issues.
Facility ratings
Health inspections
Staffing
3.4779 hrs/resident/day
Quality measures
Last inspection: November 20, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.4779.
Staffing detail
- Registered nurses
- 0.64
- Licensed practical nurses
- 0.57
- Nurse aides
- 2.27
- Weekend nursing
- 3.04
Hours per resident per day.
Total staff turnover: 27%
Registered nurse turnover: 14%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
0%2.9%Worsening
Residents with a fall causing major injury
2.2%0%Improving
Residents with pressure ulcers (bedsores)
0%4.4%Worsening
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
0%4.3%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
4.7%2.1%Improving
Residents whose ability to walk got worse
—12.3%—
Long-stay residents on antianxiety or sleep medication
20.5%25.5%Worsening
Short-stay residents newly given an antipsychotic
0%0%No change
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
34.2%28.7%Improving
Residents with depressive symptoms
0%0%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—93.8%—
Long-stay residents given the pneumonia vaccine
97.8%93.6%Worsening
Short-stay residents given the seasonal flu vaccine
—77.4%—
Short-stay residents given the pneumonia vaccine
84.2%79.6%Worsening
What the inspectors found
The nursing home failed to make sure it had a pest control program to prevent or deal with mice, insects, and other pests. Cited August 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 925 — 42 CFR §483.90 — S/S: E
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited November 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: D
The nursing home failed to protect residents from abuse and neglect by others. Cited August 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: D
The home failed to keep residents’ personal and medical records private and confidential. Cited August 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 583 — 42 CFR §483.10 — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 8 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of HAVEN HEALTH · 20 homes · 2.8 stars avg
- Occupancy
- 53.6 residents on an average day (89% of 60 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 37 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.