The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited July 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
Nursing home report
HARBOR VILLAGE NORTH HEALTH AND REHABILITATION CEN
NEW LONDON, CT · Medicare-certified · 128 beds
Needs attention
Abuse citationFor-profit
2 of 5 overall
Harbor Village North Health and Rehabilitation Center has a 2-star overall rating, with 2 stars for health inspections and 3 stars for staffing and quality measures. It has a recent abuse citation, no fines in the last 24 months, and reported nurse staffing of 3.16 hours per resident per day versus the federal benchmark of 4.1.
Facility ratings
Health inspections
Staffing
3.1599 hrs/resident/day
Quality measures
Last inspection: March 3, 2026Penalties, last 24 months: $0recent abuse citation
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.1599.
Staffing detail
- Registered nurses
- 0.60
- Licensed practical nurses
- 0.55
- Nurse aides
- 2.01
- Weekend nursing
- 2.93
Hours per resident per day.
Total staff turnover: 34%
Registered nurse turnover: 53%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
38.3%Improving
Residents with a fall causing major injury
2.7%Worsening
Residents with pressure ulcers (bedsores)
5.2%Improving
Residents with a urinary tract infection
3.1%Improving
Residents who lost too much weight
4.2%Worsening
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
21%Worsening
Residents whose ability to walk got worse
14.8%Improving
Show all measures
Long-stay residents on antianxiety or sleep medication
21%Worsening
Short-stay residents newly given an antipsychotic
0.9%Improving
Residents with a long-term catheter
0.8%Steady
Residents with new or worsening incontinence
16.7%Worsening
Residents with depressive symptoms
16.7%Improving
Long-stay residents given the seasonal flu vaccine
97.4%Steady
Long-stay residents given the pneumonia vaccine
95.9%Improving
Short-stay residents given the seasonal flu vaccine
65.1%Steady
Short-stay residents given the pneumonia vaccine
45.9%Worsening
What the inspectors found
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited July 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
The nursing home failed to protect residents from abuse and neglect by others. Cited March 2026 — limited pattern, potential for harm.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: E
The home failed to respond appropriately to all reported abuse or neglect concerns. Cited September 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 610 — 42 CFR §483.12 — S/S: E
The home failed to provide needed social services to help each resident reach the best possible quality of life. Cited September 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 745 — 42 CFR §483.40 — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- PENALTY
A federal payment denial was recorded.
Penalties & enforcement
On record with Medicare: 1 payment denial.
- 28 days
Medicare/Medicaid payment denial
Jun 12, 2024
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Occupancy
- 120.5 residents on an average day (94% of 128 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 54 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.